Qurate Retail Group
Associate Transportation Operations Analyst
Qurate Retail Group, West Chester, Pennsylvania, United States, 19388
Thank you for your interest in joining our team! Qurate Retail Group comprises six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® - all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.
The Opportunity
As the Transportation Analyst, you will operate within defined procedures to handle the daily back-office support for transportation operations. You will own the weekly, parcel carrier payment process which includes variance reporting and reconciliation, monitoring of aging payables and remittance details all while developing a close partnership with our carriers. You will be the subject matter expert regarding our parcel payments. Cross-organizational teams will rely on your reporting and knowledge of our contracts and parcel pricing structure.
You will review monthly metrics, identifying any potential issues, and ensure appropriate escalation of these findings to partners and management. Your responsibilities also involve performing analysis to assess the performance of the support processes. You will be based in the West Chester, PA headquarters, and this position is hybrid (6x/mo). You will report to the Manager, Transportation Operations.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products - from home and fashion to beauty, electronics and jewelry - and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.
Your Impact
You will own the parcel payment process, including: Invoice receipt and submission into payment process and downstream data warehouse, ownership of variance reporting and auditing, providing remittance details to carriers, management of aging payables to our carriers. You will create and maintain reporting for cross-functional internal teams to identify freight cost opportunities, billing discrepancies, and vendor compliance. You will create reporting that will be useful for leadership and analysts. You will Identify deviations in the support process. You will elevate issues to management so that the team can improve carrier/vendor performance and reduce errors and costs. You will review daily metrics to identify issues and communicate those issues to carriers and management. What You Bring
Experience with statistical and data modeling techniques such as SQL and Excel (can perform complex functions). Experience with Tableau or other data visualization tools. 1-2 years of professional experience Bachelor's or University Degree, or equivalent work experience.
#LI-KW1 #LI-Hybrid
If you enjoy being a part of a team, creating experiences and delighting customers, you'll love it here. If you're excited about retail, media, social, live streaming, technology, customer service, design and more, you'll find amazing projects to work on. If you want to grow professionally and learn every day, you'll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you'll be amazed at what's available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What's Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
Click Apply and log in with your existing account or create an account. This will allow you to check the status of your application at any time and receive the most up to date communications from our Talent Acquisition team.
The Opportunity
As the Transportation Analyst, you will operate within defined procedures to handle the daily back-office support for transportation operations. You will own the weekly, parcel carrier payment process which includes variance reporting and reconciliation, monitoring of aging payables and remittance details all while developing a close partnership with our carriers. You will be the subject matter expert regarding our parcel payments. Cross-organizational teams will rely on your reporting and knowledge of our contracts and parcel pricing structure.
You will review monthly metrics, identifying any potential issues, and ensure appropriate escalation of these findings to partners and management. Your responsibilities also involve performing analysis to assess the performance of the support processes. You will be based in the West Chester, PA headquarters, and this position is hybrid (6x/mo). You will report to the Manager, Transportation Operations.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products - from home and fashion to beauty, electronics and jewelry - and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.
Your Impact
You will own the parcel payment process, including: Invoice receipt and submission into payment process and downstream data warehouse, ownership of variance reporting and auditing, providing remittance details to carriers, management of aging payables to our carriers. You will create and maintain reporting for cross-functional internal teams to identify freight cost opportunities, billing discrepancies, and vendor compliance. You will create reporting that will be useful for leadership and analysts. You will Identify deviations in the support process. You will elevate issues to management so that the team can improve carrier/vendor performance and reduce errors and costs. You will review daily metrics to identify issues and communicate those issues to carriers and management. What You Bring
Experience with statistical and data modeling techniques such as SQL and Excel (can perform complex functions). Experience with Tableau or other data visualization tools. 1-2 years of professional experience Bachelor's or University Degree, or equivalent work experience.
#LI-KW1 #LI-Hybrid
If you enjoy being a part of a team, creating experiences and delighting customers, you'll love it here. If you're excited about retail, media, social, live streaming, technology, customer service, design and more, you'll find amazing projects to work on. If you want to grow professionally and learn every day, you'll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you'll be amazed at what's available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What's Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
Click Apply and log in with your existing account or create an account. This will allow you to check the status of your application at any time and receive the most up to date communications from our Talent Acquisition team.