Alphabe Insight Inc
Entry Level Customer Service Assistant
Alphabe Insight Inc, Cincinnati, Ohio, United States, 45208
Company Description
About Us:
Welcome to
Shine Social Brand , where we sprinkle a little stardust on your brand's journey! We're not just your average PR branding company; we're a team of passionate storytellers, trendsetters, and dream weavers dedicated to making your brand shine brighter than ever before.
Job Description
Job Description
We are seeking a motivated and detail-oriented
Entry Level Customer Service Assistant
to join our growing team. This position is perfect for individuals who are passionate about helping others, eager to learn, and ready to grow within a dynamic, fast-paced environment. You will be the first point of contact for customer inquiries, providing support and ensuring client satisfaction.
Responsibilities Handle incoming calls and emails from customers in a professional and timely manner Provide accurate information about products, services, and company policies Resolve customer issues effectively or escalate when necessary Maintain detailed and accurate customer records Assist in processing orders, returns, and follow-ups Collaborate with team members to ensure consistent service quality Uphold a positive and helpful attitude in all customer interactions Qualifications
Qualifications
High school diploma or equivalent; associate's or bachelor's degree is a plus Strong communication and interpersonal skills Ability to manage time effectively and multitask in a fast-paced environment Problem-solving mindset with a focus on customer satisfaction Basic computer literacy and familiarity with CRM systems is an advantage Eagerness to learn and adapt to new tools and procedures Additional Information
Benefits
Competitive annual salary: $42,000 - $48,000 Opportunities for professional growth and advancement On-the-job training and development programs Supportive and team-oriented work environment Health, dental, and vision insurance options Paid time off and holidays
About Us:
Welcome to
Shine Social Brand , where we sprinkle a little stardust on your brand's journey! We're not just your average PR branding company; we're a team of passionate storytellers, trendsetters, and dream weavers dedicated to making your brand shine brighter than ever before.
Job Description
Job Description
We are seeking a motivated and detail-oriented
Entry Level Customer Service Assistant
to join our growing team. This position is perfect for individuals who are passionate about helping others, eager to learn, and ready to grow within a dynamic, fast-paced environment. You will be the first point of contact for customer inquiries, providing support and ensuring client satisfaction.
Responsibilities Handle incoming calls and emails from customers in a professional and timely manner Provide accurate information about products, services, and company policies Resolve customer issues effectively or escalate when necessary Maintain detailed and accurate customer records Assist in processing orders, returns, and follow-ups Collaborate with team members to ensure consistent service quality Uphold a positive and helpful attitude in all customer interactions Qualifications
Qualifications
High school diploma or equivalent; associate's or bachelor's degree is a plus Strong communication and interpersonal skills Ability to manage time effectively and multitask in a fast-paced environment Problem-solving mindset with a focus on customer satisfaction Basic computer literacy and familiarity with CRM systems is an advantage Eagerness to learn and adapt to new tools and procedures Additional Information
Benefits
Competitive annual salary: $42,000 - $48,000 Opportunities for professional growth and advancement On-the-job training and development programs Supportive and team-oriented work environment Health, dental, and vision insurance options Paid time off and holidays