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Job DescriptionJob Description
InstroTek Inc, is currently seeking a full-time
Field Service Calibration Technician
in our Philadelphia, PA office. InstroTek is the leader in products and technology innovation for the construction material testing industry. Around the world, InstroTek equipment is used for accurately and reliably measuring and testing materials. InstroTek values teamwork, , and innovation.
The Service Technician position serves as the first point of contact for customers regarding calibration, servicing, specifications, and operation of our products.
RESPONSIBILITIES
Provide calibration and service of laboratory testing equipment used in the Soils, Asphalt, and Concrete testing industries, both in the field and in-house, as needed to meet our customers demands.
Provide technical support on phone, through written correspondence, and in person
Inspect and test equipment and machinery for quality and adherence to specifications
Troubleshoot, diagnose, and determine action required to correct equipment malfunction(s)
Perform repairs to laboratory testing equipment in field and in-house environments
Perform preventive maintenance to laboratory testing equipment both in field and in-house environments
Provide customer service, support, and assistance in all facets and at all times
Develop new and maintain current customer relations via on-site visits
Answer phone calls, e-mails, and other customer correspondence; responding in a timely manner
Maintain a clean, safe, and organized work space and shop area
Maintain tools and calibration equipment in good working condition at all times
Plan and schedule travel, hotels, vehicle rentals, etc. necessary for travel to field locations.
Record and submit expenses as required
Adhere to the highest safety standards at all times, utilizing the appropriate personal protective equipment as required
QUALIFICATIONS
3 plus years of calibration experience
Knowledge of repair and troubleshooting techniques of electrical, hydraulic, and mechanical systems may be beneficial
Ability to read and understand technical drawings/instructions and schematics
Ability to follow procedures, instructions and assembly techniques
Knowledge of and ability to use and maintain precision measuring tools
Strong attention to detail, especially as it applies to identifying improperly fitted or manufactured components
Strong organizational and time management skills
Ability to articulate product information and details to customers by phone and in person
Working knowledge of and previous experience with Microsoft Office Suite
SKILL and PHYSICAL REQUIREMENTS
Valid Drivers License and eligible to be insured
Ability to Lift 45+ lbs
Long periods of standing while working on equipment
FULL BENEFITS PACKAGE
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short- and Long-term Insurance
401(k)
Paid Maternity/Paternity Leave
Paid Time off
InstroTek offers continuous training, competitive compensation, benefits and exceptional potential for growth in a rapidly growing company.
InstroTek, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to , , , , , , status, genetics, protected veteran status, , or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, and recall, leaves of absence, compensation, and training.
Company DescriptionManufactoring and product company. Lab, company, Office and shop environment. Product sold around the world. Office in 5 states.Company DescriptionManufactoring and product company. Lab, company, Office and shop environment. Product sold around the world. Office in 5 states.
InstroTek Inc, is currently seeking a full-time
Field Service Calibration Technician
in our Philadelphia, PA office. InstroTek is the leader in products and technology innovation for the construction material testing industry. Around the world, InstroTek equipment is used for accurately and reliably measuring and testing materials. InstroTek values teamwork, , and innovation.
The Service Technician position serves as the first point of contact for customers regarding calibration, servicing, specifications, and operation of our products.
RESPONSIBILITIES
Provide calibration and service of laboratory testing equipment used in the Soils, Asphalt, and Concrete testing industries, both in the field and in-house, as needed to meet our customers demands.
Provide technical support on phone, through written correspondence, and in person
Inspect and test equipment and machinery for quality and adherence to specifications
Troubleshoot, diagnose, and determine action required to correct equipment malfunction(s)
Perform repairs to laboratory testing equipment in field and in-house environments
Perform preventive maintenance to laboratory testing equipment both in field and in-house environments
Provide customer service, support, and assistance in all facets and at all times
Develop new and maintain current customer relations via on-site visits
Answer phone calls, e-mails, and other customer correspondence; responding in a timely manner
Maintain a clean, safe, and organized work space and shop area
Maintain tools and calibration equipment in good working condition at all times
Plan and schedule travel, hotels, vehicle rentals, etc. necessary for travel to field locations.
Record and submit expenses as required
Adhere to the highest safety standards at all times, utilizing the appropriate personal protective equipment as required
QUALIFICATIONS
3 plus years of calibration experience
Knowledge of repair and troubleshooting techniques of electrical, hydraulic, and mechanical systems may be beneficial
Ability to read and understand technical drawings/instructions and schematics
Ability to follow procedures, instructions and assembly techniques
Knowledge of and ability to use and maintain precision measuring tools
Strong attention to detail, especially as it applies to identifying improperly fitted or manufactured components
Strong organizational and time management skills
Ability to articulate product information and details to customers by phone and in person
Working knowledge of and previous experience with Microsoft Office Suite
SKILL and PHYSICAL REQUIREMENTS
Valid Drivers License and eligible to be insured
Ability to Lift 45+ lbs
Long periods of standing while working on equipment
FULL BENEFITS PACKAGE
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short- and Long-term Insurance
401(k)
Paid Maternity/Paternity Leave
Paid Time off
InstroTek offers continuous training, competitive compensation, benefits and exceptional potential for growth in a rapidly growing company.
InstroTek, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to , , , , , , status, genetics, protected veteran status, , or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, and recall, leaves of absence, compensation, and training.
Company DescriptionManufactoring and product company. Lab, company, Office and shop environment. Product sold around the world. Office in 5 states.Company DescriptionManufactoring and product company. Lab, company, Office and shop environment. Product sold around the world. Office in 5 states.