JWCH Institute
Position Purpose:
The Housekeeper is responsible for ensuring facility and outdoor area cleanliness in a manner that upholds the JWCH mission to improve the health status and well-being of under-served segments of the population of Los Angeles County through the direct provision of health care, health education, services, and research. This position will ensure smooth and consistent facility and residence operations.
Principal Responsibilities: Performs job functions as prescribed by job description, established policies, and agency/facility procedures within defined scope of education, training and responsibilities Cleans facility floors and surfaces using prescribed cleaning methods and procedures. Mixes appropriate proportions of cleaning and disinfecting materials following safety protocols. Sanitizes, dusts, mops and sweeps client room, nurses' and exam units, front desk reception area, outside garden area, laundry room, computer lab, staff lounge, case manager's offices, staff restrooms, hallways, utility rooms and administrative offices. Cleans and disinfects client bathroom and public restrooms. Cleans mirrors and windows along with polishing fittings and fixtures. Creates and maintains inventory of cleaning supplies and equipment. Inform Residence & Food Coordinator and Program Manager of any cleaning equipment that may need repair or replacement. Mix appropriate quantities of cleaning liquids and chemicals in accordance to safety procedures set by the Administration management. Inform Residence & Food Coordinator and Program Manager about any client complaints or building hazards and assists in addressing it. Maintains a clean and organized storage area for cleaning equipment and supplies. Follows highest standards of cleanliness. Follows all federal, state and corporate policies, health codes. Coordinates with laundry services to ensure that cleaning rags are available on a constant basis. Follows procedures to properly clean medical equipment. Uses proper mop heads for designated rooms, and follow color directions to ensure the proper sanitary guidelines. Cleans community rooms by taking out trash, sweeping, mopping, clean windows, & mirrors, and counters. Responsible to maintain cleanliness in the community dining room, including cleaning spills, sweeping, and wiping tables and chairs Responsible for cleanliness of all equipment related to food service Supports ongoing quality assurance and improvement activities Assists with staff training to ensure high quality facility operations Assists with efforts to assess and improve client satisfaction regarding facility services Participates in and assists with professional development activities Maintains confidentiality at all times. Maintains confidentiality for all documents that contain patient identifier information, Observes and respects confidentiality of information in regards to clients and fellow employees. Responsibility and accountability for adherence to organizational and department standards and policy. Observes department and contract guidelines concerning coverage, absences, investigations, and other reports in accordance with agency procedures, Self-identifies and supports a system for staff to identify potentially unsafe systems/processes/situations and takes initiative to ensure problem solving with appropriate response that is clearly documented Observes department guidelines to conduct personal business during breaks and lunch hour, Projects a positive professional image, adheres to organizational dress code, and ensures that all staff follows guidelines Participates in organizational and community programs/committees Supports Residence Manager with meetings as required, Facilitates or participates in all safety programs, which may include involvement or staff assignment to an emergency response team, Performs other duties and tasks as may be required or assigned. Team Work and Interpersonal Skills Demonstrates courtesy, mutual respect and compassion in dealing with others, Initiates and presents positive solutions to problems, Demonstrates effective leadership, role modeling working relations and works effectively as with the team to facilitate the organization's ability to meet goals and objectives, Demonstrates a willingness to accommodate requirements or changing priorities in the workplace. 6 . Participate in JWCH's customer service training called AIDET on an annual basis .
Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions. Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes. Performs other duties and tasks as may be required or assigned. Requirements:
High School Diploma or GED required. Minimum 2 year of experience in housekeeping or cleaning experience, preferably in a healthcare setting. Knowledge of cleaning chemicals, proper usage, and safety procedures. Good communication skills and ability to interact with staff, patients, and visitors. Must be comfortable using computers to navigate web-based tools, complete online training, and utilize software for communication, reporting, and documentation purposes. Ability to move up to 50 pounds. Ability to work varied hours/days, including nights, weekends, and holidays, as needed. Physical ability to stand for long period. Physical ability to constantly bend, stoop, and stretch. Ability to understand and follow instructions, procedures, and safety guidelines. Strong attention to detail and organizational skills Bilingual (English/Spanish) preferred.
*All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19.
Employee Benefits:
At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes: Medical, Dental, Vision Monthly employer-sponsored allowance for assistance with health premiums. Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses. Paid time off (vacation, sick leave) and 13 paid holidays. 401(k) Safe Harbor Profit Sharing plan. Mileage reimbursement. Short- and long-term disability plans (LTD/STD). Life insurance policy & AD&D, and more!
Become part of a team where your work matters. Apply today and help us change lives, one patient at a time.
JWCH Institute, Inc + Wesley Health Centers
is an Equal Opportunity and Fair Chance Employer.
The Housekeeper is responsible for ensuring facility and outdoor area cleanliness in a manner that upholds the JWCH mission to improve the health status and well-being of under-served segments of the population of Los Angeles County through the direct provision of health care, health education, services, and research. This position will ensure smooth and consistent facility and residence operations.
Principal Responsibilities: Performs job functions as prescribed by job description, established policies, and agency/facility procedures within defined scope of education, training and responsibilities Cleans facility floors and surfaces using prescribed cleaning methods and procedures. Mixes appropriate proportions of cleaning and disinfecting materials following safety protocols. Sanitizes, dusts, mops and sweeps client room, nurses' and exam units, front desk reception area, outside garden area, laundry room, computer lab, staff lounge, case manager's offices, staff restrooms, hallways, utility rooms and administrative offices. Cleans and disinfects client bathroom and public restrooms. Cleans mirrors and windows along with polishing fittings and fixtures. Creates and maintains inventory of cleaning supplies and equipment. Inform Residence & Food Coordinator and Program Manager of any cleaning equipment that may need repair or replacement. Mix appropriate quantities of cleaning liquids and chemicals in accordance to safety procedures set by the Administration management. Inform Residence & Food Coordinator and Program Manager about any client complaints or building hazards and assists in addressing it. Maintains a clean and organized storage area for cleaning equipment and supplies. Follows highest standards of cleanliness. Follows all federal, state and corporate policies, health codes. Coordinates with laundry services to ensure that cleaning rags are available on a constant basis. Follows procedures to properly clean medical equipment. Uses proper mop heads for designated rooms, and follow color directions to ensure the proper sanitary guidelines. Cleans community rooms by taking out trash, sweeping, mopping, clean windows, & mirrors, and counters. Responsible to maintain cleanliness in the community dining room, including cleaning spills, sweeping, and wiping tables and chairs Responsible for cleanliness of all equipment related to food service Supports ongoing quality assurance and improvement activities Assists with staff training to ensure high quality facility operations Assists with efforts to assess and improve client satisfaction regarding facility services Participates in and assists with professional development activities Maintains confidentiality at all times. Maintains confidentiality for all documents that contain patient identifier information, Observes and respects confidentiality of information in regards to clients and fellow employees. Responsibility and accountability for adherence to organizational and department standards and policy. Observes department and contract guidelines concerning coverage, absences, investigations, and other reports in accordance with agency procedures, Self-identifies and supports a system for staff to identify potentially unsafe systems/processes/situations and takes initiative to ensure problem solving with appropriate response that is clearly documented Observes department guidelines to conduct personal business during breaks and lunch hour, Projects a positive professional image, adheres to organizational dress code, and ensures that all staff follows guidelines Participates in organizational and community programs/committees Supports Residence Manager with meetings as required, Facilitates or participates in all safety programs, which may include involvement or staff assignment to an emergency response team, Performs other duties and tasks as may be required or assigned. Team Work and Interpersonal Skills Demonstrates courtesy, mutual respect and compassion in dealing with others, Initiates and presents positive solutions to problems, Demonstrates effective leadership, role modeling working relations and works effectively as with the team to facilitate the organization's ability to meet goals and objectives, Demonstrates a willingness to accommodate requirements or changing priorities in the workplace. 6 . Participate in JWCH's customer service training called AIDET on an annual basis .
Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions. Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes. Performs other duties and tasks as may be required or assigned. Requirements:
High School Diploma or GED required. Minimum 2 year of experience in housekeeping or cleaning experience, preferably in a healthcare setting. Knowledge of cleaning chemicals, proper usage, and safety procedures. Good communication skills and ability to interact with staff, patients, and visitors. Must be comfortable using computers to navigate web-based tools, complete online training, and utilize software for communication, reporting, and documentation purposes. Ability to move up to 50 pounds. Ability to work varied hours/days, including nights, weekends, and holidays, as needed. Physical ability to stand for long period. Physical ability to constantly bend, stoop, and stretch. Ability to understand and follow instructions, procedures, and safety guidelines. Strong attention to detail and organizational skills Bilingual (English/Spanish) preferred.
*All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19.
Employee Benefits:
At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes: Medical, Dental, Vision Monthly employer-sponsored allowance for assistance with health premiums. Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses. Paid time off (vacation, sick leave) and 13 paid holidays. 401(k) Safe Harbor Profit Sharing plan. Mileage reimbursement. Short- and long-term disability plans (LTD/STD). Life insurance policy & AD&D, and more!
Become part of a team where your work matters. Apply today and help us change lives, one patient at a time.
JWCH Institute, Inc + Wesley Health Centers
is an Equal Opportunity and Fair Chance Employer.