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TotalMed Staffing

Customer Service - Hospital

TotalMed Staffing, Los Angeles, California, United States, 90079

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Customer Service-Hospital

Job ID #1918265

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About this Role

ONSITE until training is successfully completed please expect a minimum of 6 weeks of onsite training thereafter assignment may be remote, Shift will be 8:00-5:00pm 5x8 HR days

Job details

$960.00 / week

Los Angeles, California

Profession:

Customer Service

Facility Type:

???

Specialty:

Hospital

Division:

RevTech

Shift:

8:00 AM - 5:00 PM, 5 day(s)/week

Start Date:

08/25/2025

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Responsibilities

Performs all admissions activities for pre-admit and face-to-face registration of patients presenting to Admissions and/or outpatient areas for treatment.

Facilitates patient access to and secures all demographic and financial patient registration information

Registration Pre-Registration government and non-government insurance verification eligibility verification Workers Compensation eligibility and securing cash deposits co-pays deductibles cash packages.

Demonstrates the ability to perform job duties and interact with customers with sensitivity attention to the patient populations served

Provides superior customer service through all personal and professional interactions with all customers

Required Qualifications

2 years of healthcare experience working in Patient Access or Revenue Cycle department physician office healthcare insurance company and/or other revenue cycle related roles required.

EPIC Experience required - must know how to schedule in EPIC!

Experience answering multi-line and high-volume telephone calls in a healthcare call center environment

About Los Angeles, California

Experience the glitz and glamour of Los Angeles, California's entertainment capital. Explore its iconic landmarks, world-class dining, and vibrant cultural scene.