City of Jefferson, MO
Customer Service Representative
City of Jefferson, MO, Jefferson City, Missouri, United States, 65109
Salary :
$36,138.54 - $54,207.81 Annually Location :
Jefferson City, MO Job Type:
Full Time Job Number:
202508d Department:
Finance Department Opening Date:
07/30/2025 Closing Date:
8/31/2025 11:59 PM Central
Description The City of Jefferson is currently accepting applications for a
Customer Service Representative
for Jefferson City Utilities. This position will provide excellent customer service; greet customers; collect payments; answer billing questions; deal with delinquent accounts; set up new customer accounts; input data and perform other clerical duties related to Jefferson City Utilities sewer billings.
Examples of Duties
Receives payments and posts to customer accounts.
Completes monthly billing.
Opens and closes customer accounts.
Answers inquiries about customer accounts both in person and over the phone. Typical Qualifications Requires a high school diploma or equivalent.
Knowledge of bookkeeping practices and procedures; business English, spelling, grammar, and arithmetic; use of office equipment. Ability to make moderately complex decisions in accordance with established policies and procedures; maintain office records; prepare accurate reports; perform office management details without referral to a supervisor; and computer skills in word processing and spreadsheet applications.
Mental: Ability to concentrate on work and maintain accuracy with constant interruption; perform numerical detail work with speed and accuracy, make difficult mathematical computations, communicate effectively both orally and in writing, and maintain effective working relationships with other employees and the public.
Supplemental Information
This position will work Monday through Friday from 8:00AM to 5:00PM.
EEO-M/F/D/V This position receives full benefits including: holiday, vacation, sick and other leaves; health, life, dental, and disabiity insurance benefits; optional dependent and other insurance benefits; LAGERS pension benefits; Employee Assistance Plan; paid training; and other fringe benefits.
$36,138.54 - $54,207.81 Annually Location :
Jefferson City, MO Job Type:
Full Time Job Number:
202508d Department:
Finance Department Opening Date:
07/30/2025 Closing Date:
8/31/2025 11:59 PM Central
Description The City of Jefferson is currently accepting applications for a
Customer Service Representative
for Jefferson City Utilities. This position will provide excellent customer service; greet customers; collect payments; answer billing questions; deal with delinquent accounts; set up new customer accounts; input data and perform other clerical duties related to Jefferson City Utilities sewer billings.
Examples of Duties
Receives payments and posts to customer accounts.
Completes monthly billing.
Opens and closes customer accounts.
Answers inquiries about customer accounts both in person and over the phone. Typical Qualifications Requires a high school diploma or equivalent.
Knowledge of bookkeeping practices and procedures; business English, spelling, grammar, and arithmetic; use of office equipment. Ability to make moderately complex decisions in accordance with established policies and procedures; maintain office records; prepare accurate reports; perform office management details without referral to a supervisor; and computer skills in word processing and spreadsheet applications.
Mental: Ability to concentrate on work and maintain accuracy with constant interruption; perform numerical detail work with speed and accuracy, make difficult mathematical computations, communicate effectively both orally and in writing, and maintain effective working relationships with other employees and the public.
Supplemental Information
This position will work Monday through Friday from 8:00AM to 5:00PM.
EEO-M/F/D/V This position receives full benefits including: holiday, vacation, sick and other leaves; health, life, dental, and disabiity insurance benefits; optional dependent and other insurance benefits; LAGERS pension benefits; Employee Assistance Plan; paid training; and other fringe benefits.