Part-Time Customer Support Associate

Your Impact at Lowe's As a Part-Time Customer Support Associate, you will utilize your exceptional customer service skills to ensure that shoppers at Lowe's feel comfortable and supported during their visit. This role is ideal for individuals eager to engage with customers and assist them in overcoming their home improvement challenges. How We Support You At Lowe's, we are committed to helping you achieve your career goals. In addition to competitive pay and flexible schedules, we offer a variety of benefits: Comprehensive health insurance options to prioritize your well-being. Tuition assistance programs for professional development. A company-matching 401(k) and an optional Employee Stock Purchase Program for financial security. A 10% discount for associates on purchases. Opportunities to learn new skills through our Track to the Trades program. For more information about our benefit programs and eligibility, please visit the Lowe's careers page. Your Day at Lowe's In this role, you will greet customers as they enter Lowe's and assist them in finding the right products and services to match their home improvement needs. Your tasks will include interacting with customers, helping them locate merchandise, processing orders, and ensuring that all customer queries are addressed. Responsibilities may vary based on the department in which you work. Customer Support Associates may be placed in various departments, including Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Plumbing, and more, depending on hiring needs and individual skill sets. Key Responsibilities Welcome customers and deliver friendly, professional service. Assist customers in locating and handling merchandise. Restock shelves by replenishing supplies where necessary. Ensure accurate processing of orders and deliveries. Cross-train in different store areas to enhance customer service. Prepare merchandise as required based on customer needs (e.g., mixing paint, cutting wood). Guide customers through shopping or checkout processes. Complete other assigned duties as necessary. Minimum Qualifications 6 months of experience using a computer for basic tasks. 6 months of experience with retail technology (smartphones, tablets). Ability to read, write, and perform basic arithmetic. Able to stand, sit, and perform other activities as needed for the job. Ability to lift 25lbs unassisted or more with assistance. Preferred Qualifications 6 months of experience in retail or customer service. Bi-lingual skills are a plus. Certification in trades related to your department. We welcome applicants from diverse backgrounds, including bilingual individuals, veterans, and skilled trade experts. Travel Requirements This role typically does not involve regular travel, but may require occasional trips for training or meetings. Working Conditions You may encounter varying environmental factors, including indoor and outdoor weather conditions, depending on your location. Be prepared for exposure to different climates and general noise associated with a retail environment. About Lowe's Lowe's Companies, Inc. is a leading home improvement company serving millions of customers each week across the United States. With over 1,700 stores and approximately 300,000 associates, we are dedicated to supporting our communities and enhancing the lives of our customers. To learn more about Lowe's, visit Lowes.com. Lowe's is an equal opportunity employer, and all personnel practices are administered without regard to race, color, gender, age, national origin, or any other protected status.