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Job DescriptionJob Description
About Us
Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore.
The Flavor Profile
The Facilities and Maintenance Manager plays a key role in overseeing all facility-related operations and routine maintenance at the Museum of Ice Cream, ensuring that the museum building, mobile food trucks, warehouses, and pop-up structures are safe, well-maintained, and efficient. This role is responsible for preserving infrastructure quality, optimizing space and equipment usage, and managing operating costs within set guidelines. Additionally, the Facilities and Maintenance Manager ensures that all operations adhere to brand and industry standards, comply with health and food safety regulations, and align with the organization's values as defined by the General Manager and Operations Leadership Team.
The role also involves supervising Facilities team members and assisting in training the Service Team, ensuring high standards of facility upkeep and enabling guest-facing teams to deliver seamless and exceptional experiences. In fulfilling your roles and responsibilities as a manager, it is also expected that you uphold and model our culture, values, and standards of conduct.
Your day-to-day:
FACILITIES & PROJECT MANAGEMENT
Identify, diagnose, and address day-to-day maintenance repairs & issues involving museum assets including electrical, plumbing, construction and other miscellaneous equipment
Develop a plan for ongoing maintenance and improvement in building management, including recurring or common issues
Ensure 100% compliance with health and safety laws & provisions
Provide daily reports with detailed plan of action
Document and provide visibility to the Director of Facilities of damage or issues with the site or facilities
Participate and support management of special projects as required to improve the museum and its facilities
Create and maintain an active database of vendors and contractors necessary for day-to-day operations, building repairs & facilities improvements
Relationship management of all vendors + contractors including contract negotiation for projects and timely & accurate invoicing
Act as liaison and maintain a healthy partnership with contractors and management while managing and ensuring timely completion of all contracted work
SHOW QUALITY ASSURANCE & MAINTENANCE
Operates, maintains and safeguards the technical assets of the Museum, including supervising the use of lighting, sound, communications equipment, and the use and maintenance of stage facilities
Assists with the preparation and control of production budgets
Coordinate receiving, packing & unpacking, handling, exhibition, organization, and storage of various elements
Maintaining full inventory of tools and tool carts for resets and installations; maintaining necessary inventory and orders specialized supplies to suit the needs of the Clean Team and special projects
Communicate all physical changes to Facilities and Production leadership for visibility and approvals in order to keep all units uniform.
DAILY OPERATIONS & LEADERSHIP
Support the hiring of Facilities & Maintenance and Service Team members
Provide additional "on the floor" supervision during installation periods
Identifying, owning and managing opportunities for continuous improvement
Provide support and leadership presence at Museum across all dayparts and weekends as needed, including as a Manager on Duty as needed
Provide on-site coordination for delivery shifts, including weekends as needed
Completing & filing daily reports and maintaining building inspections
Completing maintenance and preventative maintenance tickets quickly and on time throughout daily operations and any designated ‘Reset’ days
Support and install seasonal creative elements as required for the museum in coordination with the Production team
Coordinate with Director of Facilities in preparing the space for monthly building inspections
Requirements
Necessities:
You meet all of the requirements of a Senior Facilities Technician PLUS:
You have 2+ years of facilities experience in technical/engineering operations, including team coordination.
You are comfortable assisting with heavy equipment handling.
You have the ability to read and collaborate on projects designed with industry standard software and tools (i.e. CAD, 3D printing).
You have a basic understanding of accounting and finance principles.
Excellent verbal and written communication skills (Bilingual a plus!)
Nice-to-haves:
Knowledge of basic accounting and finance principles
Good analytical/critical thinking
Salary Range: $77,500-$95,000
Museum of Ice Cream is an equal opportunity employer and we value at our company. We do not discriminate on the basis of , , , , , , , marital status, veteran status, , or any other protected class.
Benefits
The Good Stuff:
Annual pinkball (yes, it is “pink-tie” themed and you can bring a date!)
Unlimited ice cream
Competitive Pay
Ability to advance within the organization
16 free museum tickets per year for friends and family, with free entry for self
50% off retail products
Vision, dental, and healthcare benefits
PTO
About Us
Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore.
The Flavor Profile
The Facilities and Maintenance Manager plays a key role in overseeing all facility-related operations and routine maintenance at the Museum of Ice Cream, ensuring that the museum building, mobile food trucks, warehouses, and pop-up structures are safe, well-maintained, and efficient. This role is responsible for preserving infrastructure quality, optimizing space and equipment usage, and managing operating costs within set guidelines. Additionally, the Facilities and Maintenance Manager ensures that all operations adhere to brand and industry standards, comply with health and food safety regulations, and align with the organization's values as defined by the General Manager and Operations Leadership Team.
The role also involves supervising Facilities team members and assisting in training the Service Team, ensuring high standards of facility upkeep and enabling guest-facing teams to deliver seamless and exceptional experiences. In fulfilling your roles and responsibilities as a manager, it is also expected that you uphold and model our culture, values, and standards of conduct.
Your day-to-day:
FACILITIES & PROJECT MANAGEMENT
Identify, diagnose, and address day-to-day maintenance repairs & issues involving museum assets including electrical, plumbing, construction and other miscellaneous equipment
Develop a plan for ongoing maintenance and improvement in building management, including recurring or common issues
Ensure 100% compliance with health and safety laws & provisions
Provide daily reports with detailed plan of action
Document and provide visibility to the Director of Facilities of damage or issues with the site or facilities
Participate and support management of special projects as required to improve the museum and its facilities
Create and maintain an active database of vendors and contractors necessary for day-to-day operations, building repairs & facilities improvements
Relationship management of all vendors + contractors including contract negotiation for projects and timely & accurate invoicing
Act as liaison and maintain a healthy partnership with contractors and management while managing and ensuring timely completion of all contracted work
SHOW QUALITY ASSURANCE & MAINTENANCE
Operates, maintains and safeguards the technical assets of the Museum, including supervising the use of lighting, sound, communications equipment, and the use and maintenance of stage facilities
Assists with the preparation and control of production budgets
Coordinate receiving, packing & unpacking, handling, exhibition, organization, and storage of various elements
Maintaining full inventory of tools and tool carts for resets and installations; maintaining necessary inventory and orders specialized supplies to suit the needs of the Clean Team and special projects
Communicate all physical changes to Facilities and Production leadership for visibility and approvals in order to keep all units uniform.
DAILY OPERATIONS & LEADERSHIP
Support the hiring of Facilities & Maintenance and Service Team members
Provide additional "on the floor" supervision during installation periods
Identifying, owning and managing opportunities for continuous improvement
Provide support and leadership presence at Museum across all dayparts and weekends as needed, including as a Manager on Duty as needed
Provide on-site coordination for delivery shifts, including weekends as needed
Completing & filing daily reports and maintaining building inspections
Completing maintenance and preventative maintenance tickets quickly and on time throughout daily operations and any designated ‘Reset’ days
Support and install seasonal creative elements as required for the museum in coordination with the Production team
Coordinate with Director of Facilities in preparing the space for monthly building inspections
Requirements
Necessities:
You meet all of the requirements of a Senior Facilities Technician PLUS:
You have 2+ years of facilities experience in technical/engineering operations, including team coordination.
You are comfortable assisting with heavy equipment handling.
You have the ability to read and collaborate on projects designed with industry standard software and tools (i.e. CAD, 3D printing).
You have a basic understanding of accounting and finance principles.
Excellent verbal and written communication skills (Bilingual a plus!)
Nice-to-haves:
Knowledge of basic accounting and finance principles
Good analytical/critical thinking
Salary Range: $77,500-$95,000
Museum of Ice Cream is an equal opportunity employer and we value at our company. We do not discriminate on the basis of , , , , , , , marital status, veteran status, , or any other protected class.
Benefits
The Good Stuff:
Annual pinkball (yes, it is “pink-tie” themed and you can bring a date!)
Unlimited ice cream
Competitive Pay
Ability to advance within the organization
16 free museum tickets per year for friends and family, with free entry for self
50% off retail products
Vision, dental, and healthcare benefits
PTO