Frank Gay Commercial Services
Overview
Dispatch Center -Customer Service Representative- Frank Gay Commercial Services | Orlando, FL
Your next great opportunity is calling... will you answer?
At
Frank Gay Commercial Services , we're growing our Customer service team and looking for motivated individuals to join us as
Customer Service Representatives . This is more than just a job - it's a chance to be part of a company with a long-standing reputation for excellence and a team that values your voice and contributions. Why Join Us? $17/hr- $19/hr Weekly pay PTO after 90 days Paid holidays and birthday pay Medical, dental, and vision insurance 401(k) with match and IRA options Paid life insurance Ongoing training and leadership development Real career growth opportunities - we promote from within A supportive, team-driven environment that values your ideas Performance-based incentives to maximize your earnings About the Role
As a
Customer Service Representative , you'll be the first point of contact for customers - helping them feel supported, heard, and valued.
Your responsibilities will include: Answering inbound calls from new and existing customers Scheduling service appointments quickly and accurately Handling
outbound calls
for follow-ups and appointment support Demonstrating empathy and professionalism in every interaction Educating customers about our services Meeting goals related to quality, bookings, and customer satisfaction We provide
thorough training and ongoing coaching
to ensure you feel confident and supported. As part of a growing team, your input will help shape how we continue to evolve and improve. Dispatch Center Hours & Scheduling
The Dispatch Center is open from
8:00 AM to 5:00 PM
All shifts include a 1-hour lunch and standard breaks. Flexible scheduling options may also be available. Who You Are
A clear, confident communicator who thrives in a fast-paced environment Passionate about delivering great customer experiences Comfortable handling calls and chats across multiple platforms Excited to be part of a collaborative and growing team Motivated to grow with a company that invests in its people Ready to Apply? These roles are filling quickly! If you're looking for more than just a job and want to be part of a team that values your contributions, apply now.
Frank Gay Commercial Services is calling - and we can't wait to hear from you.
Responsibilities
What you will
do :
Call customers from the prior day for a quality check Call maintenance customers and schedule visits Call on customer list to offer promotions Follow up on reviews positive and negative General inbound customer service Qualifications
What you
bring :
Previous customer service experience Strong attention to details Conscientious, team player Honesty integrity, quality craftsmanship, and a good attitude Clear background check and drug screen
Who
WE
Are:
We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through ongoing training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!
If this sounds like something you would like to join for a long-term career move,
apply today !
Dispatch Center -Customer Service Representative- Frank Gay Commercial Services | Orlando, FL
Your next great opportunity is calling... will you answer?
At
Frank Gay Commercial Services , we're growing our Customer service team and looking for motivated individuals to join us as
Customer Service Representatives . This is more than just a job - it's a chance to be part of a company with a long-standing reputation for excellence and a team that values your voice and contributions. Why Join Us? $17/hr- $19/hr Weekly pay PTO after 90 days Paid holidays and birthday pay Medical, dental, and vision insurance 401(k) with match and IRA options Paid life insurance Ongoing training and leadership development Real career growth opportunities - we promote from within A supportive, team-driven environment that values your ideas Performance-based incentives to maximize your earnings About the Role
As a
Customer Service Representative , you'll be the first point of contact for customers - helping them feel supported, heard, and valued.
Your responsibilities will include: Answering inbound calls from new and existing customers Scheduling service appointments quickly and accurately Handling
outbound calls
for follow-ups and appointment support Demonstrating empathy and professionalism in every interaction Educating customers about our services Meeting goals related to quality, bookings, and customer satisfaction We provide
thorough training and ongoing coaching
to ensure you feel confident and supported. As part of a growing team, your input will help shape how we continue to evolve and improve. Dispatch Center Hours & Scheduling
The Dispatch Center is open from
8:00 AM to 5:00 PM
All shifts include a 1-hour lunch and standard breaks. Flexible scheduling options may also be available. Who You Are
A clear, confident communicator who thrives in a fast-paced environment Passionate about delivering great customer experiences Comfortable handling calls and chats across multiple platforms Excited to be part of a collaborative and growing team Motivated to grow with a company that invests in its people Ready to Apply? These roles are filling quickly! If you're looking for more than just a job and want to be part of a team that values your contributions, apply now.
Frank Gay Commercial Services is calling - and we can't wait to hear from you.
Responsibilities
What you will
do :
Call customers from the prior day for a quality check Call maintenance customers and schedule visits Call on customer list to offer promotions Follow up on reviews positive and negative General inbound customer service Qualifications
What you
bring :
Previous customer service experience Strong attention to details Conscientious, team player Honesty integrity, quality craftsmanship, and a good attitude Clear background check and drug screen
Who
WE
Are:
We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through ongoing training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!
If this sounds like something you would like to join for a long-term career move,
apply today !