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ZipRecruiter

Senior Customer Service Rep / Project Coordinator

ZipRecruiter, Torrance, California, United States, 90504

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Job DescriptionJob DescriptionFast-growing visual communications company seeks Customer Service Rep person with interest in Project Coordination. The successful candidate:

Serves as first point of contact for walk-ins, email, and telephone customers.

Works with management and support teams to satisfy customers and generate revenue in line with companys vision and values.

Responsible for sales activities from lead through project management.

Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.

Direct experience in a sign company and particularly a FASTSIGNS franchise would be a plus.

The successful candidate has:

Inside Sales 3+ years experience

Customer Service skills and experience

Sign shop experience

Open to applicants with and without a college degree.

We offer these benefits:

Generous compensation above industry average

Paid time off vacation and sick days

Participation in bonus program

Medical, Dental, Vision, and Life Insurance provided at no charge for employee.

We look for a talented person adept at:

Working with customers at front counter doing consultative sales

Providing detailed communications via email, phone, in person

Consulting, troubleshooting, problem-solving to create signs for customers

Meeting sales targets (monthly and annually)

Scheduling appointments as needed

We provide a company culture that is:

Team-oriented cooperative and collaborative

People-oriented supportive, focused on fairness; enjoys interacting with people

Detail-oriented focused on quality and precision

FASTSIGNS of Torrance has been in business for 33 years. We are a small business and veteran owned. We love a challenging and fun environment and look forward to growing our team!