Sysco
Customer Service Representative (Receptionist)
Sysco, Hacienda Heights, California, United States, 91745
JOB SUMMARY
This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.
This position will also perform receptionist duties.
This position requires working (2) Saturday's a month and on those weeks one day off during the week.
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RESPONSIBILITIES
Answer all incoming concerns/needs from all customers
This position will also perform receptionist duties
Key pick-up request, Handle transportation/routing on delivery questions
Process will-call orders
Provide customers with invoice copies
Process credits
Maintaining Call list
Monitor orders before the cut-off
Communicate regularly with the AE (account executives) and customers
Manage the same-day deliveries for OPCO (operating company)
Perform other duties as directed by Supervisor
QUALIFICATIONS
Education
High school diploma or equivalent
Experience
1 year prior outside foodservice sales coordination or customer support experience
Preferred: Previous call center experience
Professional Skills
Strong telephone communication skills
Able to work in a fast pace environment
Ability to sit and work at a PC for extended periods
Proficient in MS Office
#LI-DF1
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.
This position will also perform receptionist duties.
This position requires working (2) Saturday's a month and on those weeks one day off during the week.
?
RESPONSIBILITIES
Answer all incoming concerns/needs from all customers
This position will also perform receptionist duties
Key pick-up request, Handle transportation/routing on delivery questions
Process will-call orders
Provide customers with invoice copies
Process credits
Maintaining Call list
Monitor orders before the cut-off
Communicate regularly with the AE (account executives) and customers
Manage the same-day deliveries for OPCO (operating company)
Perform other duties as directed by Supervisor
QUALIFICATIONS
Education
High school diploma or equivalent
Experience
1 year prior outside foodservice sales coordination or customer support experience
Preferred: Previous call center experience
Professional Skills
Strong telephone communication skills
Able to work in a fast pace environment
Ability to sit and work at a PC for extended periods
Proficient in MS Office
#LI-DF1
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.