Enterprise Mobility Inc
Evening Customer Assistance Representative - DAL Airport
Enterprise Mobility Inc, Dallas, Texas, United States, 75215
Overview
Enterprise Mobility at the Dallas Love Field Airport is seeking a responsible, dedicated person to join our team as a full time Sr. Customer Assistance Representative (SCAR). This position pays $17 / hour and is located onsite at the DAL Airport at 7366 Cedar Springs Road Dallas, TX 75235.
We offer:
$17/Hour
Consistent full time 40 hour per week schedule
Paid time off
Employee discounts
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and Development
NO airport clearance required
Available Schedules:
Monday 12:00pm-12:00am
Tuesday 12:00pm-12:00am
Wednesday 12:00pm-12:00am
Thursday OFF
Friday OFF
Saturday 12:00pm-12:00am
Sunday OFF
OR
Monday OFF
Tuesday OFF
Wednesday 12:00pm-12:00am
Thursday 12:00pm-12:00am
Friday 12:00pm-12:00am
Saturday OFF
Sunday 12:00pm-12:00am
The Customer Assistance Representative (SCAR) provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
Responsibilities
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years of age
Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Apart from religious observation, must be available to work one the following schedules as part of an operational shift bid including weekends, nights and holidays: Monday-Wednesday 12:00pm-12:00am and Saturday 12:00pm-12:00am OR Wednesday-Friday 12:00pm-12:00am and Sunday 12:00pm-12:00am
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.
Enterprise Mobility at the Dallas Love Field Airport is seeking a responsible, dedicated person to join our team as a full time Sr. Customer Assistance Representative (SCAR). This position pays $17 / hour and is located onsite at the DAL Airport at 7366 Cedar Springs Road Dallas, TX 75235.
We offer:
$17/Hour
Consistent full time 40 hour per week schedule
Paid time off
Employee discounts
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and Development
NO airport clearance required
Available Schedules:
Monday 12:00pm-12:00am
Tuesday 12:00pm-12:00am
Wednesday 12:00pm-12:00am
Thursday OFF
Friday OFF
Saturday 12:00pm-12:00am
Sunday OFF
OR
Monday OFF
Tuesday OFF
Wednesday 12:00pm-12:00am
Thursday 12:00pm-12:00am
Friday 12:00pm-12:00am
Saturday OFF
Sunday 12:00pm-12:00am
The Customer Assistance Representative (SCAR) provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
Responsibilities
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years of age
Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Apart from religious observation, must be available to work one the following schedules as part of an operational shift bid including weekends, nights and holidays: Monday-Wednesday 12:00pm-12:00am and Saturday 12:00pm-12:00am OR Wednesday-Friday 12:00pm-12:00am and Sunday 12:00pm-12:00am
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.