Lee Health
Full Time - Customer Service Representative - Medical Receptionist - All locatio
Lee Health, Fort Myers, Florida, United States, 33916
Location:
Various Department:
All locations Work Type:
Full Time Shift:
1 - (5, 8 hour shift style schedules - Some include weekends) Minimum to Midpoint Pay Rate: $15.64 - $18.75 / hour Summary Join Our Team as a Customer Service Representative at Lee Health!
On-site | Patient-Facing | Fast-Paced Medical Office Environment Are you a compassionate, detail-oriented multitasker who thrives in a high-energy setting? Do you love helping people and want to be part of a
mission-driven team
that makes a difference every day? Then
Lee Health
wants to meet YOU! About the Role
This is a
patient-facing, on-site
position that plays a vital part in supporting our medical offices across Lee Health. Our
Customer Service Representatives
are the face of our clinics, providing
high-volume administrative and clerical support
to ensure our patients receive exceptional care from the moment they walk in. We are seeking
team players
with: A
high level of empathy
and professionalism Excellent computer and data entry skills A cool head under pressure and ability to multitask A passion for healthcare and helping others Before You Interview Read Carefully!
In order to be considered for this opportunity, please follow these steps
prior to meeting with your Recruiter, Lara King : Apply directly to this posting Upload your
most up-to-date resume
(include
accurate employment dates )
Answer
all screening questions
thoroughly
Once contacted by the
Recruitment Assistant , you will: Download the WebEx app
and ensure it works properly on your device
Test video + audio ahead of time
Dress professionally
your virtual interview is your time to shine! Youll meet with
Lara King , your recruiter, in a live video interview to determine if youre a strong fit for the role
Why Choose Lee Health?
Be Valued for Being You. At Lee Health, its all about
you
your growth, your passion, your purpose. Heres what youll enjoy: Caring and collaborative workplace culture Up to 5% retirement match Tuition reimbursement
after 1 year Exceptional coworkers and supportive leadership Work/life balance + career growth opportunities Market-competitive pay and medical benefits Don't wait apply today and start a rewarding career with Lee Health where YOU truly matter. We can't wait to meet you! The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department. Requirements
Education:
High School Diploma or GED Required. Experience:
Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred. Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire. License:
N/A Other:
Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful. US:FL:Fort Myers
Various Department:
All locations Work Type:
Full Time Shift:
1 - (5, 8 hour shift style schedules - Some include weekends) Minimum to Midpoint Pay Rate: $15.64 - $18.75 / hour Summary Join Our Team as a Customer Service Representative at Lee Health!
On-site | Patient-Facing | Fast-Paced Medical Office Environment Are you a compassionate, detail-oriented multitasker who thrives in a high-energy setting? Do you love helping people and want to be part of a
mission-driven team
that makes a difference every day? Then
Lee Health
wants to meet YOU! About the Role
This is a
patient-facing, on-site
position that plays a vital part in supporting our medical offices across Lee Health. Our
Customer Service Representatives
are the face of our clinics, providing
high-volume administrative and clerical support
to ensure our patients receive exceptional care from the moment they walk in. We are seeking
team players
with: A
high level of empathy
and professionalism Excellent computer and data entry skills A cool head under pressure and ability to multitask A passion for healthcare and helping others Before You Interview Read Carefully!
In order to be considered for this opportunity, please follow these steps
prior to meeting with your Recruiter, Lara King : Apply directly to this posting Upload your
most up-to-date resume
(include
accurate employment dates )
Answer
all screening questions
thoroughly
Once contacted by the
Recruitment Assistant , you will: Download the WebEx app
and ensure it works properly on your device
Test video + audio ahead of time
Dress professionally
your virtual interview is your time to shine! Youll meet with
Lara King , your recruiter, in a live video interview to determine if youre a strong fit for the role
Why Choose Lee Health?
Be Valued for Being You. At Lee Health, its all about
you
your growth, your passion, your purpose. Heres what youll enjoy: Caring and collaborative workplace culture Up to 5% retirement match Tuition reimbursement
after 1 year Exceptional coworkers and supportive leadership Work/life balance + career growth opportunities Market-competitive pay and medical benefits Don't wait apply today and start a rewarding career with Lee Health where YOU truly matter. We can't wait to meet you! The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department. Requirements
Education:
High School Diploma or GED Required. Experience:
Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred. Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire. License:
N/A Other:
Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful. US:FL:Fort Myers