Cooper Connect
Job DescriptionCompany: Chick-fil-A Lincoln Highway East/Fruitville PikeWell-established multi unit Owner/Operator Judy ShafferShowing Care in the community through the Shared Table program and Blessings of Hope, along with weekly in store community eventsChick-fil-A is the fastest growing Quick Service Restaurant in the nationChick-fil-A has the highest customer satisfaction scores for 10 consecutive yearsChick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024Value and Appreciate EmployeesHealth Insurance401KPaid VacationChildcare AssistancePaid Breaks and Free Meals100% tuition free College through Point UniversityTuition Discounts at Over 100 Colleges through Scholarship AmericaRemarkable Futures ScholarshipsNever work on SundaysExcellent Career Advancement OpportunitiesOvertime AvailableOpportunityWe are looking for an enthusiastic Hospitality Director to join our team at Chick-fil-A . This "hands-on" management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation while providing a clear roadmap for your professional growth and development. This is a full-time role that requires a variety of shifts to ensure you are impacting lunch and dinner throughout the week. This is ideal for someone with experience in hospitality who is comfortable taking ownership of results, working with a director team, and confident to handle guest recovery situations.Your ImpactDelivering operational excellence, working through all areas of FOH to ensure a remarkable guest experienceBuilding high performance teams, identifying and coaching leaders for Front of HouseManage a team of 50+, creating an inspiring vision, coaching and holding people accountable to high standardsMaintaining a work environment that ensures and promotes food & team safetyGrowing the Hospitality Program, creating an inspiring vision for hospitality that drives the business forwardHandling all guest relationship management (both building relationships, and recovery)Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals.Background Profile2 years of Leadership experienceBachelor's Degree (preferred)Hospitality experience (preferred)Passion for Chick-fil-A's valuesCustomer relationship management (preferred)Proven track record of generating resultsApply now and you will be contacted ASAP.