Desk Side Support Supervisor

We are looking for a proactive and experienced Desk Side Support Supervisor to lead our on-site IT support team. This is a fantastic opportunity to utilize your leadership, technical abilities, and exceptional customer service skills in a dynamic work environment. As the Desk Side Support Supervisor, you will be the main point of contact for the deskside support team, ensuring the efficient delivery of high-quality, solution-oriented IT services. Your role will involve: Overseeing day-to-day operations of deskside IT support. Providing guidance and support to team members to enhance service delivery. Collaborating with other IT departments to ensure seamless operations. Implementing best practices in technical support and customer service. Continuously improving processes to boost team performance and customer satisfaction. Location: Omaha, Nebraska