The Planet Group
Job DescriptionThe HR Shared Services Systems Specialist will support the daily and cyclical activities of the group. The HR Shared Services Team serves an important role in enabling the efficiency, quality and future of the HR organization.Responsibilities Daily processing of employee lifecycle changes and other data entry into the organization's HR system, SuccessFactors, such as new hire steps, job information updates, position updates and requisition updates. Perform audits in SuccessFactors to ensure data is accurate and relevant for reporting and analytics. Manage requests via ticketing system, ServiceNow, to prioritize and complete work within defined SLAs. Create and revise HR system and operations documentation, job aids and other training materials that reflect current system functionality as well as HR processes and procedures Communicate updates and process steps to HR stakeholders as part of a partnership for requests of employee data changes in SuccessFactors.To be successful in this role, you will: Be a curious individual with exceptional attention to detail and a strong desire to learn and provide quality work product Be willing to develop a thorough understanding of, and act as a key resource for, all HR systems and related processes Be a team player who believes that no task or ask is too small or too big Be someone who enjoys helping others and delivering exceptional client service in a fast-paced environment where change is constant Be open to real-time feedback, coaching, and guidance to help support your success on the team and in the organizationQualifications Bachelor degree Prior experience using HR systems and maintaining data integrity, preferably SuccessFactors Ability to work in a fast-paced environment while maintaining organization and prioritization Passion for excellence and desire to delight the customer with every contact Strong verbal and written communication skills Strong Microsoft Office (Word, Excel, PowerPoint) Strong client service skills; ability to establish and maintain effective working relationships Pay is $30-40/hr depending on experience The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it's from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org or .jobs.The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.