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Development Operations Manager

ZipRecruiter, Glenview, Illinois, United States, 60025

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Job DescriptionJob Description

The Development Operations Manager will provide support to the fundraising team by

managing the donor database , processing donations, ensuring the accuracy and integrity of donor information, conduct prospect research and assist with grant preparation and writing for institutional funding. The Manager will work closely with development staff to streamline fundraising processes, implement best practices for data management and analysis, support the entire team with accurate lists and reports, and advise on the most efficient, effective, and personalized ways to produce needed outcomes. This team member will support all fundraising campaigns and activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Development Operations:

Manage and maintain the donor database (Altru); ensure records are updated and accurate

Process donations and ensure contributions are booked in the correct account in Altru and confer with Accounting when necessary

Produce timely, personalized and accurate gift acknowledgement letters and receipts

Generate and analyze fundraising reports, event lists, donor profiles, and provide insights to inform strategic decision-making.

Assist in planning, executing, and reviewing for accuracy lists and other collateral for fundraising campaigns, events, and donor stewardship

Support donor communication efforts through generating lists for email campaigns, newsletters and personalized correspondence

Train others as necessary to maintain the integrity of the information entered in the database

Implement and maintain systems for donor name recognition; accurate and updated lists for signage, annual reports, website, and more

Prepare reports as requested from the Director of Institutional Giving and Development Operations and Director of Individual Giving including Trustee scorecards

Update and maintain current Board, ancillary boards, and donor lists to ensure record accuracy in database and shared files

Manage donor solicitation, cultivation, and stewardship mailings

Institutional Funding

Conduct prospect research to identify institutional major gift prospects

Work with Director of Institutional Giving and Development Operations to create strategy and prioritize opportunities for institutional funding

Assist in drafting grant applications of $5,000 and under, with the guidance of the Director of Institutional Giving and Development Operations

Coordinate with the Development Associate to compile application and report materials for institutional funding proposals and track progress on department’s gift opportunities list

OTHER RESPONSIBILITIES

Attend Museum and donor activities/events, as needed

Assist in answering department phone lines and directing calls as needed

Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES

None

THE IDEAL CONDIDATE WILL HAVE THE FOLLOWING

Bachelor’s Degree

Four to six years’ Development experience

Experience working in and maintaining a donor database management system is an absolute requirement

Demonstrated ability to manage details, work both collaboratively and independently

Proficiency with Microsoft Word, Excel, PowerPoint, SharePoint; proficiency with Altru, Financial Edge Systems, and other Blackbaud products (or requirement to be fully trained within 3 months of hire)

Strong analytical skills with the ability to interpret data and generate actionable insights.

High level of integrity and trustworthiness managing confidential information

Exceptional written and verbal communication skills required; demonstrated ability to write clear and grammatically correct communications

Prospect research experience

Efficient time management skills and the ability to manage multiple projects concurrently

Ability to prioritize and handle tasks in a timely and efficient manner; strong organizational skills and careful attention to detail

Ability to participate in cross-departmental projects

ADDITIONAL REQUIREMENTS

Flexibility with work schedule, as necessary, to support weekend scheduling and/or evening activities

Valid driver’s license, own vehicle and good driving record

WORKING CONDITIONS

Customary office-related activities: standing, walking, sitting, bending

PHYSICAL REQUIREMENTS

Moderate lifting (up to 15 pounds)

BENEFITS

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401(k) with employer match

Employee Assistance Program

Museum Membership

Accident Insurance

Critical Illness Insurance

Pet Insurance

Kohl Children’s Museum is an

equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to , , , , , , , status, protected veteran status, or any other characteristic protected by law.