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Skytron

Field Service Technician

Skytron, Atlanta, Georgia, United States, 30383

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Join a team that improves patient outcomes, through innovative and flexible solutions to the acute care market! When you work for Skytron, you get so much more than a job, including:

Comprehensive benefits, beginning on day one

Annual Pool Bonus

Paid vacation, personal days, and holidays

401(k) and Profit sharing

Tuition reimbursement program

Onsite gym

Family-owned and operated business

As a Field Service Technician, you will:

Install equipment using procedures set by manufacturer specifications

Inspect and test malfunctioning medical and related equipment (surgical lights, tables, and booms), using test and analysis instruments

Disassemble malfunctioning equipment and repair or replace defective mechanical, hydraulic, and electrical parts

Remotely perform service work by providing telephone, remote technical support, and remote diagnostics to external healthcare customers in order to resolve customer equipment issues and initiate escalation, if appropriate

Maintain factory certification and proficiency on all servicing product lines

Install, troubleshoot, and maintain fiber optic low voltage, and media cables. Measure signal strength to ensure adequate performance

Generate revenue growth by offering solutions aligned with the service portfolio

Perform all administrative duties within Skytron's quality management system timeframes including service work orders, expense reports, preventative maintenance, installation documents, site and service documentation, and other related paperwork

Be required to travel up to 75 percent of the time

Be flexible in working hours as this position will require customer support during non-regular business hours, mandatory overtime on short notice, and/or weekend work as necessary

For success in this role, you will:

Capably handle required administrative functions

Understand and apply knowledge to install, diagnose, and repair medical devices and equipment

Verify work to ensure accurate results

Follow work instructions, procedures, safety guidelines, and company policies

Meet productivity standards, deadlines, and project schedules

Communicate effectively with various levels of employees and customers, both verbally and in writing

Be internally motivated and work well with minimal supervision

Be flexible in working hours, including mandatory overtime on short notice and/or weekends, as needed

Devise workable solutions or consult with secondary resources to devise solutions

Possess a working knowledge of hydraulic and AC/DC electrical systems, functions, and uses

Have previous mechanical, diagnostic, and troubleshooting experience

Have previous experience related to video and communication media

Maintain a good driving record and valid driver's license

Be subject to background check and credentialing

Have a HS Diploma or equivalent

Read and interpret schematics and site drawings, without assistance

Understand and apply hydraulic, mechanical, and electrical theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment

If you need assistance with any aspect of the application process or would like to request a paper application, please contact Skytron's Human Resources Department at 800.759.8766.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.