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Operations Manager - Haunted Attraction

ZipRecruiter, Omaha, Nebraska, us, 68197

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Job DescriptionJob Description

Experience Manager – Haunted Attraction Location:

Omaha, NE Job Type:

Seasonal (September–November) | Part-Time Pay:

Competitive, based on experience

Are you passionate about horror, Halloween, and delivering unforgettable thrills? Do you have a flair for theatrical production, staff management, and guest satisfaction? Join our team as the

Experience Manager

for Dungeon of the Damned, a locally loved haunted attraction that brings scares and screams to life every fall!

About the Role:

As our

Experience Manager , you’ll oversee the entire guest journey—from queue lines to final fright. You'll be the conductor of the chaos, responsible for ensuring every visitor gets an immersive, terrifying, and safe experience.

Responsibilities:

Oversee daily operations during the haunted house season

Hire, train, and manage scare actors and support staff

Collaborate with creative and technical teams on room setups and scare sequences

Monitor guest satisfaction and flow; troubleshoot issues in real time

Maintain safety protocols for staff and guests

Coordinate rehearsals and staff scheduling

Act as the lead point of contact during open nights

Ideal Candidate:

Previous experience in haunted attractions, themed entertainment, or live event management

Strong leadership and communication skills

Creative thinker with a passion for immersive storytelling

Cool under pressure, quick problem-solver

Available evenings, late nights, and weekends from mid-September through early November (Thursday-Sunday)

Bonus Points:

Theatrical/stage management background

Familiarity with lighting, sound, or special FX equipment

Costume/makeup experience

Perks:

Access to one of the coolest Halloween events in town

Opportunity to shape the guest experience from the inside out

Discounted or free passes for friends & family

Plenty of scares, laughs, and Halloween spirit

To Apply: Send your resume and a short statement (250 words or less) on your favorite haunted house experience and why you'd be perfect for this role to info@hollywoodcandy.com Applications due by August 15th.