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Energy Transfer

Lead Field Service Technician

Energy Transfer, Midland, Texas, United States, 79709

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USA Compression Partners, LP, (NYSE: USAC) provides mission critical natural gas compression services to large upstream and midstream energy companies. We are an operations-centric, technology driven employer with 800+ employees in 18 states across the US. We owe our success to the quality of our employees, our strong commitment to safety, and our superior service to our customers.

Summary:

A Lead Service Technician (LST) is responsible for maintenance and service of USA Compression equipment reporting to the Area Service Manager. With minimal supervision and significant autonomy, the typical areas of responsibility include developing Field Service Technicians and being a subject matter expert for them, safely performing scheduled maintenance, maintaining and building customer relationships, and providing first line support for equipment troubleshooting. The LST is involved in start-ups, major maintenance, significant failures and high-end trouble shooting. USA Compression employees are proudly responsible for maintaining a safe and professional work environment and positive workplace aligned with our Pillars culture.

Essential Duties and Responsibilities:

Involved in start-ups, major maintenance, significant failures, overhauls, and high-end trouble shooting and advanced diagnostic repair skills on wide variety of equipment.

Lead by example and be a subject matter expert and role model to Field Service Technicians (FST) and assist in their technical skill and professional development.

Ensure USAC maintains run time of natural gas compression units per contractual agreements.

Respond quickly and accurately to customer inquiries and communicate with ASM.

Partner closely with the ASM to ensure a smooth and efficient Area operation.

Maintain and safely operate company vehicle/commercial truck according to company guidelines.

Communicate with sales team to identify new sales, customer or equipment opportunities.

Utilize the WMS and partner with a parts department to ensure sufficient parts inventory for each unit in Area.

Ensure Area units are clean following good housekeeping rules and maintain safe working conditions.

Assist in building the USAC culture through positively representing our image and helping recruit new FSTs.

Assist in supervisory duties in the absence of the ASM or as assigned by the ASM.

Understand and follow company handbook, and all company or customer safety and environmental policies.

Any other duties or responsibilities as assigned by supervisor.