Honeywell
Lead Fire/Security Field Service Technician-NICET Certified
Honeywell, Milwaukee, Wisconsin, United States, 53244
As a
Lead Fire Alarm/Security Field Service Technician
here at Honeywell, you will be accountable for providing technical expertise and facilitating in the field service operations of our Building Automation business. You will guide a team of technicians, ensuring efficient and effective service delivery to our customers. Your role will involve troubleshooting and resolving technical issues, both remotely and on-site, as well as collaborating with cross-functional teams to develop and implement solutions for customer needs. In this role, you will have a direct impact on the success of our field service operations and the satisfaction of our customers. Your technical expertise, guidance, and dedication to customer service will contribute to the growth and success of our Building Automation business.
You will report directly to our Field Service Supervisor.
**Must reside within a 60 mile radius of Milwaukee, Wisconsin.
KEY RESPONSIBILITIES
Guide and manage a team of field service technicians to ensure efficient and effective service delivery
Conducting regular inspections and testing of fire alarm/security systems to ensure proper functionality
Troubleshooting and resolving issues with fire alarm/security systems, including diagnosing and repairing faulty components
Collaborating with clients and other stakeholders to address their specific fire safety needs
Providing training and support to clients on the proper use and maintenance of fire alarm/security systems
Shift: 8:00a - 5:00p Central
Must be available for on-call rotation
Due to the nature of this discipline, night work is required of all Fire Technicians
Company vehicle & Company mobile phone will be provided to travel to customer sites and communicate with customers
Travel: up to 80% Locally within Milwaukee area
BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information, https://benefits.honeywell.com/
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
YOU MUST HAVE
5+ years of proven experience in field service business, with a focus on complex technical solutions
High School Diploma or GED
Experience in installing, servicing and maintaining fire alarm/security systems
NICET certification Level 1 or above
Strong technical knowledge and expertise in relevant technologies
Excellent problem-solving and troubleshooting skills
Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
Experience in project management and execution
Strong customer focus and ability to build and maintain relationships
Valid Driver's License and driving record acceptable to Honeywell
WE VALUE
Bachelor's degree in Engineering or a related field; Master's degree preferred
Military background with relevant Fire/Security experience
Additional certifications in fire safety or related areas
Knowledge of local fire codes and regulations
Strong guiding and mentoring skills
Ability to work self-reliantly and make sound choices
Continuous learning mindset and willingness to stay updated with industry advancements
Results-oriented approach and ability to drive projects to successful completion
Strong problem-solving and thoughtful abilities
Excellent communication and customer service skills
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: https://www.honeywell.com/us/en
THE BUSINESS UNIT
Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B, and there are approximately 18,000 employees globally. To learn more, please visit https://buildings.honeywell.com/
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Lead Fire Alarm/Security Field Service Technician
here at Honeywell, you will be accountable for providing technical expertise and facilitating in the field service operations of our Building Automation business. You will guide a team of technicians, ensuring efficient and effective service delivery to our customers. Your role will involve troubleshooting and resolving technical issues, both remotely and on-site, as well as collaborating with cross-functional teams to develop and implement solutions for customer needs. In this role, you will have a direct impact on the success of our field service operations and the satisfaction of our customers. Your technical expertise, guidance, and dedication to customer service will contribute to the growth and success of our Building Automation business.
You will report directly to our Field Service Supervisor.
**Must reside within a 60 mile radius of Milwaukee, Wisconsin.
KEY RESPONSIBILITIES
Guide and manage a team of field service technicians to ensure efficient and effective service delivery
Conducting regular inspections and testing of fire alarm/security systems to ensure proper functionality
Troubleshooting and resolving issues with fire alarm/security systems, including diagnosing and repairing faulty components
Collaborating with clients and other stakeholders to address their specific fire safety needs
Providing training and support to clients on the proper use and maintenance of fire alarm/security systems
Shift: 8:00a - 5:00p Central
Must be available for on-call rotation
Due to the nature of this discipline, night work is required of all Fire Technicians
Company vehicle & Company mobile phone will be provided to travel to customer sites and communicate with customers
Travel: up to 80% Locally within Milwaukee area
BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information, https://benefits.honeywell.com/
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
YOU MUST HAVE
5+ years of proven experience in field service business, with a focus on complex technical solutions
High School Diploma or GED
Experience in installing, servicing and maintaining fire alarm/security systems
NICET certification Level 1 or above
Strong technical knowledge and expertise in relevant technologies
Excellent problem-solving and troubleshooting skills
Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
Experience in project management and execution
Strong customer focus and ability to build and maintain relationships
Valid Driver's License and driving record acceptable to Honeywell
WE VALUE
Bachelor's degree in Engineering or a related field; Master's degree preferred
Military background with relevant Fire/Security experience
Additional certifications in fire safety or related areas
Knowledge of local fire codes and regulations
Strong guiding and mentoring skills
Ability to work self-reliantly and make sound choices
Continuous learning mindset and willingness to stay updated with industry advancements
Results-oriented approach and ability to drive projects to successful completion
Strong problem-solving and thoughtful abilities
Excellent communication and customer service skills
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: https://www.honeywell.com/us/en
THE BUSINESS UNIT
Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B, and there are approximately 18,000 employees globally. To learn more, please visit https://buildings.honeywell.com/
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.