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Service Technician Dispatcher

ZipRecruiter, Pomona, California, United States, 91768

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Job DescriptionJob Description

Service Technician Dispatcher Trademark Hoist and Cranes

Job Summary

Trademark Hoist and Cranes is seeking a highly organized

Service Technician Dispatcher

to coordinate and schedule service technicians for customer appointments. Prior knowledge of crane or hoisting operations is not required, but strong

organizational, communication, and administrative skills

are essential. The ideal candidate will manage the

scheduling calendar, dispatch technicians efficiently, and handle office tasks , including QuickBooks data entry.

Key Responsibilities

Schedule and dispatch

service technicians

based on availability and priority.

Maintain an

organized calendar

of service appointments and events.

Communicate with

customers

to confirm appointments and provide updates.

Enter

job details, invoices, and financial data

into QuickBooks.

Answer

phone calls and emails

regarding service requests and scheduling.

Coordinate with the team to ensure

timely service completion .

Keep

accurate records

of dispatched jobs and technician statuses.

Qualifications

Previous

dispatching, scheduling, or administrative

experience .

Strong

typing skills

and proficiency in

QuickBooks .

Excellent

organizational

and

multitasking

abilities.

Strong

verbal and written communication

skills.

Ability to work in a

fast-paced environment

and manage multiple priorities.

Proficiency in

Microsoft Office

(Word, Excel, Outlook) is a plus.

Work Environment

Office-based

role with a structured

Monday–Friday

schedule.

Collaborative team

environment with

growth opportunities .

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