District of Columbia Bar
Program Specialist, FLAN
District of Columbia Bar, Washington, District of Columbia, us, 20022
The Family Law Program Specialist will be hired on a temporary period and is grant funded. This position will terminate on December 19, 2025. The Family Law Program Specialist works directly with the family law team and the Family Law Assistance Network (FLAN). The Family Law Program Specialist communicates with prospective clients and conducts intakes for the Family Law Assistance Network (FLAN) and other Pro Bono Center clinics, as needed. The Family Law Program Specialist will assist the family law unit with the development and implementation of the program. The Family Law Program Specialist will staff additional Clinics as needed.
ESSENTIAL DUTIES & RESPONSIBILITIES
Coordinates and supports the Family Law Assistance Network (FLAN) and other pro bono legal clinics (as needed) to include: serving as the primary point of contact for prospective clients, interviewing prospective clients by telephone and in-person, screening and tracking cases for referral, supporting attorneys in the pro bono clinics, coordinating all logistics for clinics, retaining interpreters, and confirming client appointments. Completes conflict checks for cases referred to the Family Law Assistance Network (FLAN). Schedules and completes intakes for the Family Law Assistance Network (FLAN). Coordinates and communicates with the partner organizations in the Family Law Assistance Network (FLAN). Collects and manages data for the Family Law Assistance Network (FLAN). Staffs the Family Law Assistance Network (FLAN) in-person intake center at DC Superior Court. Assists clients remotely and in-person with administrative tasks when requested by the attorney. Assists in recruiting volunteers for the Family Law Assistance Network (FLAN). Prepares and maintains client case files for the Family Law Assistance Network (FLAN), including closing case files upon completion. Trains non-attorney volunteers and manages clients while providing on-site support at PBC Clinics. Supports FLAN/clinic outreach initiatives, drafts and distributes messages to D.C. legal service provider listservs, and updates probono.net/dc. Creates and maintains legal and non-legal referral guides. Assists in building relationships and collaborations with non-legal partners for the Family Law Assistance Network (FLAN). Develops and drafts pro se materials for family law litigants. Accurately updates the PBC's client, case, and volunteer data, and helps devise and implement system improvements. Supports language access activities of the PBC remotely and in-person. Assists the Managing Attorney and Staff Attorney(s) with determining appropriate case placements with volunteer law firms and attorneys. Drafts forms, reports, correspondence, notices, and other documents. Performs other duties as assigned. MINIMUM QUALIFICATIONS
Relevant work experience. Ability to work evenings and weekends for a variety of Pro Bono Center clinics and events, including clinics/events with the partner organizations in the Family Law Assistance Network (FLAN). Proficiency with Microsoft 365 and Adobe Acrobat. Must be able to interact with individuals with diverse backgrounds, including people of limited means, with patience and compassion. Demonstrated commitment to valuing diversity and contributing to an inclusive working environment. Excellent oral and written communication skills. Must be detail oriented and deadline driven. Able to multi-task and work in a fast-paced environment. Excellent interpersonal and customer service skills. Must work well in a team environment and be able to interact, including in-person, with Bar members, volunteers, vendors, the public and Pro Bono Center and Bar employees. Must work well under pressure, possess excellent organizational abilities, and able to manage several priorities in a day. Must be adaptable, creative, and self-motivated. Ability to handle and maintain the confidentiality of highly sensitive information. PREFERRED QUALIFICATIONS
Bachelor's degree.
****Please submit resume, cover letter, and two (2) writing samples****
This position is currently a hybrid position, with days worked in the office and days worked remotely. The hybrid status of this position may change at any time subject to the Pro Bono Center's discretion.
This is not an attempt to list all essential functions of this position. Job duties may change over time based on Pro Bono Center needs.
The D.C. Bar Pro Bono Center is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability status, or any other applicable characteristics protected by law.
The D.C. Bar Pro Bono Center is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs, pursuant to applicable law. If you require reasonable accommodation as part of the application process, please contact Human Resources.
As part of the accommodation process, we will conduct an individualized interactive process and may ask you for additional information. Any final hiring decisions or start dates may be delayed while the accommodation review process is ongoing if the individual cannot begin work without the requested accommodation.
ESSENTIAL DUTIES & RESPONSIBILITIES
Coordinates and supports the Family Law Assistance Network (FLAN) and other pro bono legal clinics (as needed) to include: serving as the primary point of contact for prospective clients, interviewing prospective clients by telephone and in-person, screening and tracking cases for referral, supporting attorneys in the pro bono clinics, coordinating all logistics for clinics, retaining interpreters, and confirming client appointments. Completes conflict checks for cases referred to the Family Law Assistance Network (FLAN). Schedules and completes intakes for the Family Law Assistance Network (FLAN). Coordinates and communicates with the partner organizations in the Family Law Assistance Network (FLAN). Collects and manages data for the Family Law Assistance Network (FLAN). Staffs the Family Law Assistance Network (FLAN) in-person intake center at DC Superior Court. Assists clients remotely and in-person with administrative tasks when requested by the attorney. Assists in recruiting volunteers for the Family Law Assistance Network (FLAN). Prepares and maintains client case files for the Family Law Assistance Network (FLAN), including closing case files upon completion. Trains non-attorney volunteers and manages clients while providing on-site support at PBC Clinics. Supports FLAN/clinic outreach initiatives, drafts and distributes messages to D.C. legal service provider listservs, and updates probono.net/dc. Creates and maintains legal and non-legal referral guides. Assists in building relationships and collaborations with non-legal partners for the Family Law Assistance Network (FLAN). Develops and drafts pro se materials for family law litigants. Accurately updates the PBC's client, case, and volunteer data, and helps devise and implement system improvements. Supports language access activities of the PBC remotely and in-person. Assists the Managing Attorney and Staff Attorney(s) with determining appropriate case placements with volunteer law firms and attorneys. Drafts forms, reports, correspondence, notices, and other documents. Performs other duties as assigned. MINIMUM QUALIFICATIONS
Relevant work experience. Ability to work evenings and weekends for a variety of Pro Bono Center clinics and events, including clinics/events with the partner organizations in the Family Law Assistance Network (FLAN). Proficiency with Microsoft 365 and Adobe Acrobat. Must be able to interact with individuals with diverse backgrounds, including people of limited means, with patience and compassion. Demonstrated commitment to valuing diversity and contributing to an inclusive working environment. Excellent oral and written communication skills. Must be detail oriented and deadline driven. Able to multi-task and work in a fast-paced environment. Excellent interpersonal and customer service skills. Must work well in a team environment and be able to interact, including in-person, with Bar members, volunteers, vendors, the public and Pro Bono Center and Bar employees. Must work well under pressure, possess excellent organizational abilities, and able to manage several priorities in a day. Must be adaptable, creative, and self-motivated. Ability to handle and maintain the confidentiality of highly sensitive information. PREFERRED QUALIFICATIONS
Bachelor's degree.
****Please submit resume, cover letter, and two (2) writing samples****
This position is currently a hybrid position, with days worked in the office and days worked remotely. The hybrid status of this position may change at any time subject to the Pro Bono Center's discretion.
This is not an attempt to list all essential functions of this position. Job duties may change over time based on Pro Bono Center needs.
The D.C. Bar Pro Bono Center is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability status, or any other applicable characteristics protected by law.
The D.C. Bar Pro Bono Center is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs, pursuant to applicable law. If you require reasonable accommodation as part of the application process, please contact Human Resources.
As part of the accommodation process, we will conduct an individualized interactive process and may ask you for additional information. Any final hiring decisions or start dates may be delayed while the accommodation review process is ongoing if the individual cannot begin work without the requested accommodation.