Global Technical Talent
Senior Field Service Representative
Global Technical Talent, Kennewick, Washington, United States, 99536
Job Title : Senior Field Service Representative
Contract Duration : 1 year
Pay rate : $60/hr
Location : Kennewick, WA
Work Type : Onsite
Job Summary :
The Engineering Service & Systems Division is seeking a Senior Field Service Representative to join our team.
Job Description : In this role, Senior Field Service Representative will:
Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies Manage small projects independently and lead FSR teams on larger projects Generate timely and accurate service reports on work, product performance, and warranties Provide recommendations for improved electrical systems Cultivate strong relationships with customers, team members, and partners Mentor less experienced technicians Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glass, MS Teams, and more
Team Benefits :
Guaranteed 40-hour base pay, eligible for overtime and travel premiums Career growth, mentorship, and safety training Company vehicle, toolkit, and phone Tuition assistance for ongoing learning Leads program with bonus pay Opportunities across 32 service branches
Position Success Criteria:
Successfully complete and maintain compliance with the safety program and policy; Achieve Field Certified Level 3 safety qualifications via completion of mentoring tasks, formal training, and skill and knowledge exams Submit to periodic customer-required background and drug screenings Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements This position requires you to drive a company vehicle Understands 3-phase power systems and low, medium, and high voltage power distribution equipment Performs physically demanding tasks, requiring the ability to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb. Regularly required to lift/carry/push/pull up to 50 pounds. Occasionally required to push/pull > 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust, and/or be exposed to high noise levels. Ability to obtain and maintain a valid TWIC card Proficient with hand and power tools for equipment assembly Strong problem-solving and logical thinking skills Works well under time constraints and in stressful situations Explain technical problems and solutions Collaborates effectively with the team to meet project deadlines
Basic Qualifications:
High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems Must be able to work in the US without corporate sponsorship No relocation offered, candidates within a 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation Must have a valid driver's license
Preferred Qualifications:
Associate degree or higher from an accredited institution Bachelor's degree in Engineering from an accredited institution Electrical or General Contractor's License Professional Engineering License Experience performing power quality measurements, troubleshooting, analysis as well and protective relays NICET/NETA certification
Benefits :
Medical, Vision, and Dental Insurance Plans 401k Retirement Fund
About the Company: Intelligent power management company focused on sustainability and improving the quality of life. Offers solutions for efficient and reliable power management. Committed to innovation and making a positive impact on the world. Join our team and make a difference.
About GTT: GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
25-23156: #LI-GTT #gttjobs #LI-Onsite #gttic
Job Summary :
The Engineering Service & Systems Division is seeking a Senior Field Service Representative to join our team.
Job Description : In this role, Senior Field Service Representative will:
Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies Manage small projects independently and lead FSR teams on larger projects Generate timely and accurate service reports on work, product performance, and warranties Provide recommendations for improved electrical systems Cultivate strong relationships with customers, team members, and partners Mentor less experienced technicians Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glass, MS Teams, and more
Team Benefits :
Guaranteed 40-hour base pay, eligible for overtime and travel premiums Career growth, mentorship, and safety training Company vehicle, toolkit, and phone Tuition assistance for ongoing learning Leads program with bonus pay Opportunities across 32 service branches
Position Success Criteria:
Successfully complete and maintain compliance with the safety program and policy; Achieve Field Certified Level 3 safety qualifications via completion of mentoring tasks, formal training, and skill and knowledge exams Submit to periodic customer-required background and drug screenings Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements This position requires you to drive a company vehicle Understands 3-phase power systems and low, medium, and high voltage power distribution equipment Performs physically demanding tasks, requiring the ability to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb. Regularly required to lift/carry/push/pull up to 50 pounds. Occasionally required to push/pull > 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust, and/or be exposed to high noise levels. Ability to obtain and maintain a valid TWIC card Proficient with hand and power tools for equipment assembly Strong problem-solving and logical thinking skills Works well under time constraints and in stressful situations Explain technical problems and solutions Collaborates effectively with the team to meet project deadlines
Basic Qualifications:
High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems Must be able to work in the US without corporate sponsorship No relocation offered, candidates within a 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation Must have a valid driver's license
Preferred Qualifications:
Associate degree or higher from an accredited institution Bachelor's degree in Engineering from an accredited institution Electrical or General Contractor's License Professional Engineering License Experience performing power quality measurements, troubleshooting, analysis as well and protective relays NICET/NETA certification
Benefits :
Medical, Vision, and Dental Insurance Plans 401k Retirement Fund
About the Company: Intelligent power management company focused on sustainability and improving the quality of life. Offers solutions for efficient and reliable power management. Committed to innovation and making a positive impact on the world. Join our team and make a difference.
About GTT: GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
25-23156: #LI-GTT #gttjobs #LI-Onsite #gttic