Nurse Coordinator - Ambulatory Care

Salary : $191,112.48 - $256,139.52 AnnuallyLocation : Throughout the County of Santa Clara, CAJob Type: Full-Time/Part-TimeJob Number: 25-S39-BDepartment: Santa Clara Valley Healthcare (SCVHC) Opening Date: 07/31/2025Closing Date: 8/14/2025 11:59 PM PacificBargaining Unit: 04 Description Under direction, to assess, plan, implement and evaluate education and to provide other health services for a specific patient population; to function as a consultant and educator to staff.Santa Clara County Health System is seeking Nurse Coordinators to work in various Primary and Specialty Care departments within their Ambulatory Care network.The list established may be used for other vacancies as they occur in Ambulatory Care, which includes (but not limited):All Hospitals - Employee Health St. Louise Regional Hospital - Wound ClinicO'Connor Hospital - Wound ClinicO'Connor Hospital - InfusionRegional Medical Center - Ambulatory ClinicSanta Clara Valley Medical Center Community Based Outreach and Clinical Disaster Response Team Valley Medical Center - HEALTH CENTERSValley Health Center BascomValley Health Center DowntownValley Health Center East ValleyValley Health Center GilroyValley Health Center MckeeValley Health Center LenzenValley Health Center MilpitasValley Health Center MoorparkValley Health Center SunnyvaleValley Health Center TullyValley Specialty CenterValley Homeless Health Care Program (VHHP)Valley Health Center Vietnamese American Service CenterEtc Typical Tasks Assesses the patients' clinical needs and staffing requirements for specialty area; Analyzes and validates data taken from patient interviews; revises assessments based on patient behaviors; Identifies common recurrent patient problems, symptoms and behavioral changes in relation to standards of care and individual patient needs; Applies knowledge of a variety of conceptual models and previous clinical experience to patient care issues in order to consider alternatives that explain or predict present or potential patient problems and informs other medical staff as necessary; Attempts to determine reasons for patient's compliance or non-compliance; Establishes priorities for care based on nursing and medical diagnosis; Cares for complex problems by either direct patient care or delegation of responsibility; Uses evaluation data in collaboration with other health disciplines to influence the revision of the total patient care plan or program; Coordinates patient flow to ensure efficiency and continuity of care within the Health and Hospital System and in the community; Works closely with other health care providers and ancillary services to facilitate patient care; Develops and maintains good relations with local groups, community agencies, nursing homes, private physicians, and funding agencies; Collaborates with physicians and other health team members in assessing the physical, psycho-social and cultural needs and standards of care of the patient populations; Develops specialized knowledge of the patient population and serves as a consultant for assessment and care of those patients; Identifies educational needs of nursing staff related to specialty area; Provides guidance for staff in planning patient care; Develops and maintains policies and procedures; Proposes, develops, implements, and monitors management information systems as related to the patients; Involves patient, family and staff in education activities regarding recurrent health problems and health practices related to maintenance of wellness and prevention of disease; Develops educational materials about the specialty area for staff, patients, families, and community members; Evaluates and revises program goals, policies, procedures, standards and objectives as necessary; Develops and monitors Program budget, including assessing staffing and other resource needs; Participates in Quality Improvement activities; May assist in the development and writing of grants and may monitor Federal and State grant resources; May participate in conducting clinical research activities; May assist with experimental protocols; Utilizes the results of audit/quality improvement and/or research activities to improve patient care and as learning experiences for staff. Employment Standards Possession of the legal requirements to practice as a Registered Nurse as determined by the California Board of Registered Nursing and sufficient education and experience for a candidate to be able to demonstrate possession of the qualifications necessary to successfully perform the typical tasks noted above.Experience Note: A candidate would typically acquire the education and experience necessary to successfully perform at this level by having graduated from a four year college or university with a BSN. Possession of a Master's Degree (MSN) is desirable. A qualified applicant would typically possess three years of clinical experience in the specialty area.The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays. Learn more The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification.In addition to the amazing perks above, the County also offers the additional benefits below.Retirement BenefitsThe County offers robust retirement plans including a (similar to the private sector's 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being.Health Flexible Spending AccountThe empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.Dependent Care Assistance Program (DCAP)The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000.Life and AD&DThe County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most.Employee Assistance Program (EAP)The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.Employee WellnessThe offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.Education ReimbursementA generous program is available, including Education Reimbursement for employees seeking additional training and professional development.NOTE: Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.Click here to access all Memoranda of Understanding and most recent Summary of Changes.01 Completion of the following supplemental questions is REQUIRED and is an integral part of the recruitment evaluation process. Initially, it will be used to determine if an application Passes or Fails at the review stage. For those applications passing employment standards, this information could be critical in subsequent assessments. Answers should be as complete as possible, a response of "see resume" or "see application" will deem an application incomplete and the application will be rejected.When prompted to describe your experience, please include a detailed description in the following format for EACH employer referenced:a) Employer nameb) Job titlec) Description of work performed, pertaining to the question asked.d) Hours worked per week.Do you understand the requirement to provide complete answers? Yes No 02 What is your highest level of Nursing Education? AA/ AS/ Diploma, Clinical Practicum concurrent with theory in a non-accredited Joint Commission acute care hospital AA/ AS/ Diploma, Clinical Practicum concurrent with theory in an accredited Joint Commission acute care hospital BSN, Clinical Practicum concurrent with theory in a non-accredited Joint Commission acute care hospital BSN, Clinical Practicum concurrent with theory in an accredited Joint Commission acute care hospital MEPN with RN license pursuing MS MSN PhD No Nursing Education 03 Please list your degree(s), the level, and where it was obtained. 04 Do you have an active California Registered Nurse License without restrictions? Yes No 05 Please list your RN License number and expiration date. 06 Indicate the number of years you've worked as a RN in a Joint Commission Accredited Acute Care hospital. Do not include years while in nursing school. None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five to less than six years Six to less than seven years Seven to less than eight years Eight to less than nine years Nine to less than ten years Ten years or more 07 Describe your experience working as an RN in an Accredited hospital, clinic, or healthcare setting. (Do not include years while in nursing school.) Please include the name of the employer, job title, job duties, dates of employment, and the number of hours worked per week. If you do not have any write "None." 08 Indicate the number of years you've worked as a RN in a Joint Commission Accredited Ambulatory Care Clinic. Do not include years while in nursing school. None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five to less than six years Six to less than seven years Seven to less than eight years Eight to less than nine years Nine to less than ten years Ten years or more 09 Indicate the location of your most recent nursing role(s). (Select all that apply) Ambulatory Care Clinic/Center Dialysis Center Home Care Hospice Hospital Based Wound Care Center Joint Commission Accredited Acute Care Hospital (Inpatient) Long-Term Care Sub-Acute Care Hospital Surgery Center Other None of the above 10 Describe your experience working as an RN in an Accredited Ambulatory Care Clinic. (Do not include years while in nursing school.) Please include the name of the employer, job title, job duties, dates of employment, and the number of hours worked per week. If you do not have any write "None." 11 Indicate the specialty of your nursing role(s). (Select all that apply) Allergy/Immunology Ambulatory Care Clinic Ambulatory Palliative Care Anesthesia Pre-Op Audiology Breast Cardiology Critical Care Dermatology Diabetes Dialysis Center Ear, Nose, and Throat Emergency Room Endocrinology Gastroenterology Clinic General Surgery Genetics Hemodialysis HIV/Infectious Disease Home Care Hospice Infusion Inpatient Acute Care Hospital Long-Term Care Maternal Fetal Medicine Medical Surgical Neonatal Care Neurology OB/GYN Operating Room/Perioperative Oncology Ophthalmology Orthopedics Outpatient Urology Clinic Pediatric Plastics/Burn Podiatry Procedural and/or Recovery Pulmonary Radiation Oncology Sub-Acute Care Hospital Surgery Center Urgent Care Urodynamics Urology Wound Care Other None of the above 12 Are you certified in any of the following? (Select all that apply) Ambulatory Nursing Certification Biotherapy Chemotherapy Diabetes Education Immunotherapy International Board Certified Lactation Consultant (IBCLC) Lactation Educator Oncology Certified Nurse Orthopaedic Nurse Certification (ONC) Urology Nurse Certification Wound Care Other Related Certification I do not have any certifications 13 How many years of experience in nursing leadership roles you possess? None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five to less than six years Six to less than seven years Seven to less than eight years Eight to less than nine years Nine to less than ten years Ten years or more 14 Describe your experience in nursing leadership roles, including your leadership style. Please include the name of the employer, job title, job duties, dates of employment, and the number of hours worked per week. If you do not have any write "None." 15 How many years of experience do you have as a care coordinator and/or patient navigator? None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five to less than six years Six to less than seven years Seven to less than eight years Eight to less than nine years Nine to less than ten years Ten years or more 16 Describe your experience working as a care coordinator or patient navigator.Please include the name of the employer, job title, job duties, dates of employment, and the number of hours worked per week. If you do not have any write "None." 17 How many years of experience do you have in patient education? None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five to less than six years Six to less than seven years Seven to less than eight years Eight to less than nine years Nine to less than ten years Ten years or more 18 Describe your experience working in patient education.Please include the name of the employer, job title, job duties, dates of employment, and the number of hours worked per week. If you do not have any write "None." 19 Indicate the Specialty Clinics where you desire employment. (Select all that apply) Anesthesia Pre-Op Audiology Burn Center Cancer Center Cardiovascular Clean Slate Clinic Float Dermatology Diabetes Employee Health Endocrinology Ear, Nose, and Throat Eye Gastroenterology & Hepatology General Surgery Genetics Geriatrics Homeless Healthcare Center Infusion Neurosciences Neurosurgery NICU Homecare OB/GYN Oncology Orthopedics PACE - Parners in AIDS and Education Palliative Care Pediatrics Plastic Surgery Podiatry Primary Care Pulmonary Medicine Radiation Oncology Rehabilitation Renal Care Rheumatology Special Procedures Unit Stress Lab Urodynamics Urology SLRH - Employee Health SLRH - Wound Clinic OCH - Employee Health OCH - Infusion Center OCH - Wound Clinic Other None of the above 20 How did you find out about this job? Contacted by County Recruiter Contacted by a Recruitment Firm County Employee Referral County of Santa Clara Career Website County of Santa Clara Job Interests Email Notification Facebook Instagram LinkedIn Indeed Virtual Job Fair In Person Job Fair In-Person Networking Professional Event Virtual Networking Event Community Event Glassdoor Governmentjobs.com Professional Association Search Engine (Google, Bing, online search, etc.) Hospital Website: SCVMC, O'Connor Hospital, St. Louise Regional Hospital Website Handshake Student Career Center County Text Message Other (Specify in the next question) 21 If you selected an event/fair or other in the question above, please specify. If not, type N/A. Required Question