YMCA Of Metro Atlanta
Program Support Specialist - Tennis/Pickleball
YMCA Of Metro Atlanta, Atlanta, Georgia, United States, 30383
As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission to positively impact lives and communities across the state.
At the Y, we're an association of like-minded people (staff, volunteers, and members), on the forefront of a movement to ensure that everyone -- especially children -- experience an equal opportunity to reach their full potential. In the course of a year, we provide more than 3,000 children, ages 6 weeks through Pre-K with high-quality literacy and STEAM-infused learning; give 58,000 youth and teens access to sports, aquatics, day and resident camps, teen leadership development programs, and employment opportunities; provide over 200,000 members with programs, services, and facilities to enjoy connection and maintain wellness regardless of age; and engage over 25,000 volunteers and donors from across Atlanta to share in the gift of supporting their communities.
Nature and Scope
:
Under the direction of the Youth Development Director, the Program Support Specialist provides hands-on support for the successful operations of various programs, such as Y Campus Connection, Day Camp and Youth Sports. They will support practices, processes, and procedures for strong program and project management.
Minimum Requirements
:
High School Diploma required. Excellent written and verbal communication skills Strong customer service skills and personal commitment to service and hospitality. Ability to handle multiple tasks, work independently, problem solve and possess effective time management skills. Ability to establish, collaborate and maintain relationships with staff, YMCA members, and volunteers Exemplify YMCA values (caring, honest, respect & responsibility) and a professional image. Thorough knowledge of Microsoft Office 365, quick learner of internet applications and computer platforms Pass the State of Georgia criminal background check, pre-employment drug screen and MVR. Typical requirements within 30 days of hire include completion of New Hire Orientation, CPR and Spirit Training. Responsibilities
:
Supports aspects of the Y Campus Connection, Day Camp and Youth Sports. Supports operating plans to promote program growth, program impact and safety for the YMCA. Assists with scheduling staff interviews and serves on the interview panel as needed. Assists with preparing and leading staff trainings. Works cooperatively with volunteers, professional staff and other program staff. Assures compliance with state and local regulations. Maintain accurate program documentation (files, reports, rosters, health records, etc.) Assists in the marketing and distribution of program information, may organize and schedule program registrations. May review and process program scholarship applications. Promote an inclusive, welcoming, and respectful environment that embraces the diversity of all participants. Responds to all member and community inquiries and complaints in a timely manner. Participates in meetings, cabinets and work groups as assigned. Performs other duties as assigned. Follow and maintain sanitary habits in accordance with CDC guidelines and YMCA Safety Protocol. YMCA LEADERSHIP COMPETENCIES (Leader):
Mission Advancement Collaboration Operational Effectiveness Personal Growth WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations. While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach, and must be able to move around the work environment. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate. EFFECT ON END RESULT:
This position has a direct impact on the youth and families attending our facility and our programs. This effectiveness can be measured by:
The perceived quality of programs and services by the members and the community based on verbal feedback. Excellent attendance. Branches monthly retention goals. Employment and Benefits package for this job posting is offered through the YMCA of Metropolitan Atlanta, Inc.
Employment Requirement:
Ability to pass a pre-employment background check including Criminal Record check, Drug Screening and motor vehicle record (MVR) according to company policy. Must be legally eligible to work in the US without current or future sponsorship.
This job posting is subject to change at any time.
The YMCA of Metropolitan Atlanta offers excellent benefits and career opportunities as part of our culture of excellence. The opportunities to serve are vast, and we're looking for a diverse mix of people, who share our values of CARING, HONESTY, RESPECT, and RESPONSIBILITY to join us and do their best work.
The YMCA of Metropolitan Atlanta does not discriminate in employment opportunities or practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristics protected by law.
Location: Carl E. Sanders Family YMCA BkHd
At the Y, we're an association of like-minded people (staff, volunteers, and members), on the forefront of a movement to ensure that everyone -- especially children -- experience an equal opportunity to reach their full potential. In the course of a year, we provide more than 3,000 children, ages 6 weeks through Pre-K with high-quality literacy and STEAM-infused learning; give 58,000 youth and teens access to sports, aquatics, day and resident camps, teen leadership development programs, and employment opportunities; provide over 200,000 members with programs, services, and facilities to enjoy connection and maintain wellness regardless of age; and engage over 25,000 volunteers and donors from across Atlanta to share in the gift of supporting their communities.
Nature and Scope
:
Under the direction of the Youth Development Director, the Program Support Specialist provides hands-on support for the successful operations of various programs, such as Y Campus Connection, Day Camp and Youth Sports. They will support practices, processes, and procedures for strong program and project management.
Minimum Requirements
:
High School Diploma required. Excellent written and verbal communication skills Strong customer service skills and personal commitment to service and hospitality. Ability to handle multiple tasks, work independently, problem solve and possess effective time management skills. Ability to establish, collaborate and maintain relationships with staff, YMCA members, and volunteers Exemplify YMCA values (caring, honest, respect & responsibility) and a professional image. Thorough knowledge of Microsoft Office 365, quick learner of internet applications and computer platforms Pass the State of Georgia criminal background check, pre-employment drug screen and MVR. Typical requirements within 30 days of hire include completion of New Hire Orientation, CPR and Spirit Training. Responsibilities
:
Supports aspects of the Y Campus Connection, Day Camp and Youth Sports. Supports operating plans to promote program growth, program impact and safety for the YMCA. Assists with scheduling staff interviews and serves on the interview panel as needed. Assists with preparing and leading staff trainings. Works cooperatively with volunteers, professional staff and other program staff. Assures compliance with state and local regulations. Maintain accurate program documentation (files, reports, rosters, health records, etc.) Assists in the marketing and distribution of program information, may organize and schedule program registrations. May review and process program scholarship applications. Promote an inclusive, welcoming, and respectful environment that embraces the diversity of all participants. Responds to all member and community inquiries and complaints in a timely manner. Participates in meetings, cabinets and work groups as assigned. Performs other duties as assigned. Follow and maintain sanitary habits in accordance with CDC guidelines and YMCA Safety Protocol. YMCA LEADERSHIP COMPETENCIES (Leader):
Mission Advancement Collaboration Operational Effectiveness Personal Growth WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee needs sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations. While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach, and must be able to move around the work environment. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate. EFFECT ON END RESULT:
This position has a direct impact on the youth and families attending our facility and our programs. This effectiveness can be measured by:
The perceived quality of programs and services by the members and the community based on verbal feedback. Excellent attendance. Branches monthly retention goals. Employment and Benefits package for this job posting is offered through the YMCA of Metropolitan Atlanta, Inc.
Employment Requirement:
Ability to pass a pre-employment background check including Criminal Record check, Drug Screening and motor vehicle record (MVR) according to company policy. Must be legally eligible to work in the US without current or future sponsorship.
This job posting is subject to change at any time.
The YMCA of Metropolitan Atlanta offers excellent benefits and career opportunities as part of our culture of excellence. The opportunities to serve are vast, and we're looking for a diverse mix of people, who share our values of CARING, HONESTY, RESPECT, and RESPONSIBILITY to join us and do their best work.
The YMCA of Metropolitan Atlanta does not discriminate in employment opportunities or practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristics protected by law.
Location: Carl E. Sanders Family YMCA BkHd