AccorHotel
Company DescriptionWe are looking for a Senior Luxury Leisure Sales Manager to join the re-opening of the famed Delano Miami Beach.Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand's flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season.Job DescriptionStrategically drive luxury transient revenue by fostering and expanding relationships with elite travel advisors, and UHNW intermediariesDevelop and execute sophisticated account strategies and annual business plans to optimize revenue and deepen loyalty within the luxury leisure marketRepresent the property at trade shows, FAM trips, roadshows, and exclusive client activations to amplify global brand presenceCollaborate with cross-functional teams to align sales initiatives with marketing campaigns, brand storytelling, and pricing architectureConduct market intelligence analysis to anticipate demand shifts, track emerging trends, and identify new high-potential source marketsDesign bespoke client experiences and high-touch site inspectionsSpearhead the contracting and RFP process with key accounts while ensuring alignment with profitability goals and brand integrityMaintain accurate pipeline reporting, CRM tracking, and performance forecasting for assigned accountsPartner with operations to ensure service delivery excellence and personalization for VIP guestsLeverage thought leadership and personal network to position Delano as a top-tier destination within the luxury travel communityWe recognize we are in the hospitality industry and that may require us to provide lateral service.We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.QualificationsThree to five years of experience in luxury transient hotel sales, with existing relationships in key marketsProven track record in managing high-end leisure and agency-driven segmentsFamiliarity with Agency360, Salesforce, PowerPoint, Excel, and luxury RFP platformsStrong presentation, communication, and organizational skillsSelf-driven and resourceful, with a balance of creativity and analytical thinkingWillingness to travel globally for client engagement, brand positioning, and eventsPrevious experience with a lifestyle or ultra-luxury hotel brand is requiredPossesses a gracious, professional, and approachable demeanor reflective of a luxury brandStrong multitasking and organizational skills; thrives in fast-paced environments with high attention to detailAbility to work independently and collaboratively while maintaining positive interdepartmental relationshipsPhysically able to stand or walk for extended shifts (up to 8 hours or more) and respond quickly to guest or client needsMust be able to lift, twist, push, pull, bend, climb, and carry objects as needed for site inspections or event prepExcellent verbal and written communication skills; must be fluent in EnglishWillingness to work both indoors and outdoors, in varying conditions, based on business demandWorking knowledge of federal, state, and local labor and safety laws, including equal employment opportunity, wage and hour regulations, and occupational safety complianceAll team members must maintain a neat, clean and well-groomed appearance. Specific department uniform guidelines and/or required articles of clothing will be explained to you by your supervisor.Additional Information