BHIRED
A growing company is seeking a professional, detail-oriented Account Manager to join its client support team. This full-time, in-office role involves acting as the primary point of contact for clients, ensuring all service-related needs are addressed accurately and efficiently.Responsibilities Include:Manage incoming client inquiries and requests across phone, email, and internal systems.Process account updates, beneficiary changes, billing inquiries, payments, and lapse prevention efforts.Maintain accurate and up-to-date records across internal platforms.Assist advisors with case summaries, policy documentation, and follow-ups.Ensure clients receive timely, courteous, and knowledgeable service.Track and follow up on pending service items to ensure resolution.Collaborate with internal departments to resolve complex issues and deliver high-quality service.Maintain confidentiality and handle sensitive financial and personal data with discretion.Ideal Qualifications:Prior experience in a customer service, account management, or administrative role.Insurance or financial services background is a strong plus.Excellent verbal and written communication skills.Strong attention to detail and organizational abilities.Comfort working across multiple systems and managing deadlines.Multilingual candidates are a plus.Proficient in Microsoft Office Suite; experience with CRM systems is helpful.This role is ideal for a dependable and empathetic professional looking to provide high-level client support in a fast-paced, service-focused environment.Salary: $55k - $80k/YearTo apply, please send your resume to Aron@bhirednyc.com