Cooper Companies
Business Systems Analyst - Unified Commerce
Cooper Companies, Victor, New York, United States, 14564
Job Description
CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world's leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com.
Job Summary:
Business Systems Analyst role (BSA) is an integral part of IT-Biz (Information Technology - Business) Team, working on common strategic business initiatives and transforming them to B2B and B2B4C digital experience using Unified Commerce Application Systems. As a BSA, you will be bridging the gap between business objectives and technical solutions, using your analytical skills, business and systems experience, collaboration with cross-functional and technical teams. You will be responsible for the functional design, delivery and maintenance of strategic capabilities and features of CooperVision Unified Commerce Applications.
Responsibilities
Requirements Analysis:
Work closely with business stakeholders, product owners to review, understand their needs and objectives (BRD - Business Requirements Document). Participate in scrum ceremonies; consume, contribute and analyze business requirements.
•Functional Design:
o Review Wireframes for proposed User Interface (UI).
o Review and understand Technical Specifications from development team.
o Document business processes, workflows and data models as necessary in Solution Design Document (SDD).
o Translate business requirements into functional specifications (where applicable, such as new integrations, change in integrations), user stories and acceptance criteria, using BRD, Wireframes and Technical Specifications.
o Collaborate with BAs (Business Analysts), fellow BSAs, architects and developers in the iteration of functional and technical decisions and designs.
o Facilitate the integration of B2B, B2B4C applications with other enterprise systems (such as Oracle EBS, BaanERP, CDM, I-MDM, CRM, CLM etc.,). Identify integration points, and data mappings.
o Adhere to CVI SDLC methodologies (Waterfall, Agile DevOps), processes and maintain artifacts in appropriate tools (such as ServiceNow, ADO).
•Testing:
o Define test cases. Collaborate with Quality Assurance (QA) teams.
o Execute test cases in stage environments to ensure applications meet functional and non-functional requirements.
o Conduct or Support User Acceptance Testing (UAT) as necessary.
•Change Management:
Identify and support change management processes (training, Standard Operating Procedures, Work Instructions) by assessing the impact of proposed changes to applications, coordinating communication with Business Analysts, Product Owners and stakeholders.
•Project Management:
Assist in project planning, estimating and scheduling. Work with Project Manager and Scrum Master on assigned tasks and provide regular updates to them on the progress.
•
Production Support:
Work with regional / local markets, and production support team in identifying the root cause and appropriate fixes, testing and delivering them to live systems.
•Continuous Learning:
Continue to learn evolving business processes, best practices and applicable tools. Propose innovative solutions to address business requirements.
Travel Requirements:
Travel Requirements vary by Project; approximately 10% (Domestic / International)
Qualifications
Knowledge, Skills and Abilities:
•Proven functional knowledge of B2B, B2B2C web applications and customer/consumer transactions.
•Proficiency in requirements gathering / review, process modelling, and SDLC methodologies (Agile, Agile DevOps, Scrum).
•Excellent analytical and problem-solving skills with ability to translate business needs to functional solutions.
•Effective communication and interpersonal skills with the ability to collaborate with a diverse cross-functional teams and communicate functional / technical concepts to non-technical stakeholders.
•Working knowledge of ERP (Oracle EBS R12 preferred) and other enterprise systems (like Master Data, CRM, Warehouse Management Systems).
•Knowledge of security best practices related to Web applications and healthcare sector (such as GDPR, PCI, PII, HIPPA etc.,)
•Strong understanding of web technologies including HTML, CSS
•Intermediate skill in the use of Excel, Word.
•Ability to understand data structures (such as customer, product catalog etc.,), analyze large data and derive information.
•Ability to suggest technological best/proven practices.
•Experience with cultural, organizational, and business process change efforts.
•Strong organizational skills, attention to detail and the ability to work under pressure to balance competing priorities and meet deadlines.
•Excellent knowledge of commercial functions and processes.
•Ability to adapt to a fast and dynamic environment.
Work Environment:
•Location: Victor New York
•Normal office environment
•Sedentary to light physical effort necessary to perform the job.
•Extensive contact with employees and external business partners and vendors.
•Frequently subjected to irregular hours due to global projects.
Experience:
•Proven experience (5 years+) in global B2B, B2B4C application design, delivery and support, with a track record of successful project deliveries.
•Extensive experience in capturing functional details in various documents such as Functional Specifications, User Stories, Acceptance Criteria.
•Experience building, and executing strong test cases, documenting results and taking steps to resolve defects independently and/or working with technical team.
•Prior experience in integrating web applications with ERP (Oracle EBS R12 preferred), third-party APIs, payment gateways and analytical tools using APIs, EDI and Web Services.
•Experience supporting live web applications.
•Experience building and maintaining business relationships
Education:
•Bachelor's degree in Computer Science, Information Technology, or a related field.
•IIBA Certifications such as ECBA, CCBA, CBAP is a plus
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $69,678.00 and $92,904.00 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.
#LI-RK1
CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world's leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com.
Job Summary:
Business Systems Analyst role (BSA) is an integral part of IT-Biz (Information Technology - Business) Team, working on common strategic business initiatives and transforming them to B2B and B2B4C digital experience using Unified Commerce Application Systems. As a BSA, you will be bridging the gap between business objectives and technical solutions, using your analytical skills, business and systems experience, collaboration with cross-functional and technical teams. You will be responsible for the functional design, delivery and maintenance of strategic capabilities and features of CooperVision Unified Commerce Applications.
Responsibilities
Requirements Analysis:
Work closely with business stakeholders, product owners to review, understand their needs and objectives (BRD - Business Requirements Document). Participate in scrum ceremonies; consume, contribute and analyze business requirements.
•Functional Design:
o Review Wireframes for proposed User Interface (UI).
o Review and understand Technical Specifications from development team.
o Document business processes, workflows and data models as necessary in Solution Design Document (SDD).
o Translate business requirements into functional specifications (where applicable, such as new integrations, change in integrations), user stories and acceptance criteria, using BRD, Wireframes and Technical Specifications.
o Collaborate with BAs (Business Analysts), fellow BSAs, architects and developers in the iteration of functional and technical decisions and designs.
o Facilitate the integration of B2B, B2B4C applications with other enterprise systems (such as Oracle EBS, BaanERP, CDM, I-MDM, CRM, CLM etc.,). Identify integration points, and data mappings.
o Adhere to CVI SDLC methodologies (Waterfall, Agile DevOps), processes and maintain artifacts in appropriate tools (such as ServiceNow, ADO).
•Testing:
o Define test cases. Collaborate with Quality Assurance (QA) teams.
o Execute test cases in stage environments to ensure applications meet functional and non-functional requirements.
o Conduct or Support User Acceptance Testing (UAT) as necessary.
•Change Management:
Identify and support change management processes (training, Standard Operating Procedures, Work Instructions) by assessing the impact of proposed changes to applications, coordinating communication with Business Analysts, Product Owners and stakeholders.
•Project Management:
Assist in project planning, estimating and scheduling. Work with Project Manager and Scrum Master on assigned tasks and provide regular updates to them on the progress.
•
Production Support:
Work with regional / local markets, and production support team in identifying the root cause and appropriate fixes, testing and delivering them to live systems.
•Continuous Learning:
Continue to learn evolving business processes, best practices and applicable tools. Propose innovative solutions to address business requirements.
Travel Requirements:
Travel Requirements vary by Project; approximately 10% (Domestic / International)
Qualifications
Knowledge, Skills and Abilities:
•Proven functional knowledge of B2B, B2B2C web applications and customer/consumer transactions.
•Proficiency in requirements gathering / review, process modelling, and SDLC methodologies (Agile, Agile DevOps, Scrum).
•Excellent analytical and problem-solving skills with ability to translate business needs to functional solutions.
•Effective communication and interpersonal skills with the ability to collaborate with a diverse cross-functional teams and communicate functional / technical concepts to non-technical stakeholders.
•Working knowledge of ERP (Oracle EBS R12 preferred) and other enterprise systems (like Master Data, CRM, Warehouse Management Systems).
•Knowledge of security best practices related to Web applications and healthcare sector (such as GDPR, PCI, PII, HIPPA etc.,)
•Strong understanding of web technologies including HTML, CSS
•Intermediate skill in the use of Excel, Word.
•Ability to understand data structures (such as customer, product catalog etc.,), analyze large data and derive information.
•Ability to suggest technological best/proven practices.
•Experience with cultural, organizational, and business process change efforts.
•Strong organizational skills, attention to detail and the ability to work under pressure to balance competing priorities and meet deadlines.
•Excellent knowledge of commercial functions and processes.
•Ability to adapt to a fast and dynamic environment.
Work Environment:
•Location: Victor New York
•Normal office environment
•Sedentary to light physical effort necessary to perform the job.
•Extensive contact with employees and external business partners and vendors.
•Frequently subjected to irregular hours due to global projects.
Experience:
•Proven experience (5 years+) in global B2B, B2B4C application design, delivery and support, with a track record of successful project deliveries.
•Extensive experience in capturing functional details in various documents such as Functional Specifications, User Stories, Acceptance Criteria.
•Experience building, and executing strong test cases, documenting results and taking steps to resolve defects independently and/or working with technical team.
•Prior experience in integrating web applications with ERP (Oracle EBS R12 preferred), third-party APIs, payment gateways and analytical tools using APIs, EDI and Web Services.
•Experience supporting live web applications.
•Experience building and maintaining business relationships
Education:
•Bachelor's degree in Computer Science, Information Technology, or a related field.
•IIBA Certifications such as ECBA, CCBA, CBAP is a plus
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $69,678.00 and $92,904.00 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.
#LI-RK1