Content Operations Specialist

The Content Operations Specialist is responsible for managing and ensuring the technical and broadcast quality of all inbound and outbound content feeds, including video and audio signals, for live and recorded programming at Weather Group Television (WGT). This role combines responsibilities from media acquisitions and master control operations, including tuning satellite and fiber feeds, managing remote operations, operating automation systems, and providing technical support for production and distribution systems. The specialist will work closely with editorial staff, production teams, and external vendors to coordinate live shots, manage scheduling, and ensure seamless content delivery in a 24/7 news environment. The role also involves monitoring and maintaining broadcast quality, troubleshooting technical issues, and supporting content operations initiatives. Essential Duties and Responsibilities Ensure the technical and broadcast quality of all inbound and outbound feeds, including satellite, fiber, IP, and studio feeds, using tools such as waveform and vector scopes, spectrum analyzers, and audio level monitoring. Actively monitor multiple Allen Media networks ensuring quality control is at the highest of standards reporting any technical issues to the necessary departments. Operate and manage video/audio and L-Band routers, route feeds to appropriate remotes, and monitor feeds to maintain quality throughout broadcasts, taking corrective actions as needed. Use and control systems such as LiveU, Dejero, TVU, LTN, VYVX, The Switch, and other platforms for content acquisition and delivery. Use the newsroom content software to manage content recordings and other elements to live programming Manage inbound and outbound remote processes, including trafficking resources (IRDs, encoders, format conversion gear), adjusting video/audio levels, and troubleshooting issues in a timely and professional manner. Operate playout automation systems across multiple networks to edit, load, and monitor network playlists, accommodating last-minute changes from editorial and programming departments in a live news environment. Perform daily operational checks of critical broadcast equipment to ensure signals meet industry performance standards, proactively addressing defects or system failures. Use software tools such as FTP clients, satellite management software, scheduling software, media asset management, Excel, Word and Google apps. Communicate professionally with editorial staff, production teams, control room staff, and external vendors, managing communication paths for remote sites, including IFB and PL lines. Coordinate with cross-company entities, external content vendors, distributors, and affiliates for programming and simulcast initiatives. Maintain accurate records, including engineering shift logs, AQS reports, and engineering service request forms, and provide system outage notifications for critical failures. Support technical projects under Content Operations, including research and development of new technologies to keep WGT ahead of industry trends. Support other responsibilities as assigned by WGT management. Education, Experience, Certification Requirements Bachelor’s Degree in Broadcasting, Communications, a related technical field, or equivalent work experience. Minimum of 2 years of experience in news environments, teleport operations, cable, or national broadcast environments. Knowledge, Skills, and Abilities Strong multitasking and organizational skills, with the ability to manage time effectively and operational resources in a dynamic, 24/7 environment with critical deadlines. Comprehensive knowledge of satellite news gathering (SNG) processes, digital satellite equipment, waveform and vector scopes, and spectrum analyzers. Understanding of broadcast automation systems and how to monitor signal workflow for troubleshooting Experience understanding file formats including codecs, wrappers and technical specs Proficiency in HDTV, SDI, ASI, and IP formats, as well as conversion technologies Experience with electronic news/field gathering, teleport, and satellite truck operations, including ingest operations, is desired. Strong troubleshooting skills, with the ability to respond quickly to technical issues and implement solutions under operational constraints. Ability to interact effectively and collaboratively across departments and with management, maintaining professional communication with internal and external stakeholders. Sensitivity to the unique needs and challenges of a 24/7 operation, ensuring operational continuity and quality. Ability to work in a project and live broadcast environment simultaneously Basic understanding of closed captions including formats and regulation. Allen Media Group is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, age, disability, religion, veteran status, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to these characteristics. We are dedicated to providing a workplace free from harassment and discrimination. Seniority level

Seniority level Associate Employment type

Employment type Contract Job function

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