Fresh Pond Physical Therapy
Front Desk Representative
Fresh Pond Physical Therapy, Jackson Heights, New York, United States, 11372
Benefits/Perks
Flexible Schedule
Great work-life balance
Paid time off
Ongoing training
Rotational Saturdays required
Job Summary
We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet patients as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet patients as they arrive and provide an excellent customer experience
Answer Insurance phone calls and schedule appointments
Assist patients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general patient services and attend to the needs of patients throughout their services
Qualifications
One or more years of experience as a receptionist or similar role is preferred
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills
Flexible Schedule
Great work-life balance
Paid time off
Ongoing training
Rotational Saturdays required
Job Summary
We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet patients as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet patients as they arrive and provide an excellent customer experience
Answer Insurance phone calls and schedule appointments
Assist patients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general patient services and attend to the needs of patients throughout their services
Qualifications
One or more years of experience as a receptionist or similar role is preferred
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills