Mediabistro
Senior User Experience (UX) Researcher
The Autonomous Robotics Center (ARC) is seeking a Senior User Experience (UX) Researcher to lead strategic research initiatives that shape how autonomous robots interact with people in complex, real-world environments. This role is pivotal in driving human-centered innovation across ARC's robotics platforms. You'll partner with cross-functional leaders to ensure that ARC's systems enhance human productivity, integrate seamlessly into dynamic environments, and support scalable, user-informed design decisions. The Role Lead end-to-end UX research programs that inform product strategy and engineering priorities. Conduct advanced field studies and ethnographic research to uncover deep insights into human-robot collaboration. Develop and socialize journey maps, JTBD frameworks, and behavioral models to guide product development. Define and advocate for human-robot interaction principles that promote safety, efficiency, and trust. Translate complex research findings into strategic recommendations for senior stakeholders. Mentor junior researchers and contribute to building a culture of evidence-based design. Collaborate with engineering and design leadership to embed research into agile development cycles. Navigate the intersection of hardware and software to address unique challenges in robotics UX. Your Skills & Abilities (Required Qualifications) 5+ years of applied UX research experience in industry, with a strong portfolio demonstrating impact on product and system design. Expertise in qualitative and mixed-methods research, including ethnography, contextual inquiry, and usability testing. Demonstrated success in influencing cross-functional teams and aligning stakeholders by leveraging research insights to drive product direction, prioritize features, and inform strategic decision-making. Proven ability to effectively communicate complex research findings to cross-functional stakeholders, translating technical insights into actionable strategies for engineering, product, and leadership teams. Demonstrated ability to collaborate seamlessly with multidisciplinary engineering teams in fast-paced technical environments, contributing to the development and deployment of innovative robotics and AI solutions. Bachelor's degree in UX Design, HCI, Industrial Design, Engineering, or a related field. What Will Give You A Competitive Edge (Preferred Qualifications) Experience in robotics, autonomous systems, or hardware-integrated UX. Familiarity with manufacturing, industrial, or safety-critical environments. PhD in a relevant field with a focus on human-robot interaction or applied cognitive science. Experience leading cross-functional research initiatives or managing UX research teams. Compensation : The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate. The salary range for this role is $94,800 - $176,100. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. Bonus Potential : An incentive pay program offers payouts based on company performance, job level, and individual performance. Benefits : GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. This position may be eligible for relocation benefits. About GM Our vision is a world with zero crashes, zero emissions, and zero congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day individually and collectively to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-beingat work and at homeso you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 800-865-7580.
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