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Jobright.ai

Sr. Web Producer

Jobright.ai, San Ramon, California, United States, 94583

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Sr. Web Producer

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Jobright.ai

About Dialpad Dialpad is a leading AI-powered customer communications platform that is transforming how businesses communicate with their customers. They are seeking a

Sr. Web Producer

to drive web content excellence and operational efficiency for their marketing website, balancing hands-on web production with project management responsibilities.

Responsibilities

Lead cross-functional content production, quality, and delivery while optimizing processes and technology

Architect web content production strategies and workflows aligned with marketing goals

Manage end-to-end content publication, from resource planning to QA

Perform hands-on management of daily website updates in our CMS, executing time-sensitive content changes and overseeing team operations

Set standards and best practices for web content production and CMS management

Lead digital asset management and content lifecycle strategies

Drive internationalization and localization initiatives

Assess incoming web/marketing tickets, prioritize, and route to appropriate teams

Partner with Web Development on agile project management, refining ticket requirements and maintaining a backlog

Manage web production budgets and resources

Collaborate with Marketing Ops on supporting the demand generation tech stack

Use analytics to optimize processes and content performance

Qualifications Required:

Bachelor's degree in Design or equivalent practical experience

7+ years managing web production and content operations

Experience with CMS, project management tools, and workflows

Experience with agile methodologies and backlog grooming

Proven team management and scaling content operations

Expertise in project management and leadership

Knowledge of marketing analytics and web production tools

Excellent communication skills

Experience in Contact Center industry or AI companies

Experience with Contentful CMS and headless CMS stacks

Experience with Jira

Experience with CRO, A/B testing, and personalization

Company Details Dialpad, founded in 2011 and headquartered in San Ramon, California, is an AI-powered cloud communications platform with 1001-5000 employees. The company offers H1B sponsorships and is in late-stage growth.

Additional Info

Seniority level: Mid-Senior level

Employment type: Full-time

Industry: Software Development

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