Hyatt
Located within walking distance of Nationwide Arena and the trendy Arena District,
Hyatt Regency Columbus
redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space.
We are connected to the Greater Columbus Convention Center and steps to the Short North Arts District, ours is the hotel in which to meet and play in downtown Columbus.
Are you ready?
Because we are looking for a
Full-Time Front Office Host!
What does the ROLE entail?
Responsible for the guest registration process and communication of hotel services and promotions
Strong guest service orientation in order to ensure high guest expectations
This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience
Fast-paced environment that requires continuous standing
Other duties may include processing forms of payment, responding to guest inquiries, and upselling hotel rooms.
Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
Your EXPERIENCE:
Past experience strongly preferred
A true desire to satisfy the needs of others
Capable of standing for long periods of time
Refined verbal and written communications skills
Unafraid of customer service related tasks and responsibilities
Must be able to work a
flexible schedule including evenings, weekends, and potential holidays
A fun and energized person
Soft selling skills
Strong customer service orientation and customer service recovery skills
What’s in it for YOU?
General Perks:
An entry to the Hyatt Family, a place where we care for people so they can be their best
12 free nights at Hyatt hotels globally every year after 90 days of service and 50% Discounts at our F&B outlets
Affordable Medical, Dental and Vision Coverage after 30 days of employment
Vacation + PTO days
Discounted flight program
Uniform provided and laundry is taken care of in house
Free COTA Bus Pass
Free meals, Family Events, and Recognition Celebrations
Discounted monthly parking passes for Downtown parking
Take pride in working for a company that is in the “100 Best Companies to Work For” by FORTUNE
What will you get from US?
Wellbeing:
“Our purpose is to
care for people so they can be their best
– and we believe wellbeing is the ultimate realization of our purpose”
To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge, as well as hotel gym access
Social & Community Activities; Team building outings, Sports/wellbeing activities
Health, Dental, Vision Insurance eligibility after 30 days of employment
Development:
“Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction.
With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
Regular Check-In Conversations with Managers to discuss personal career goals
A wide range of on-property and online training opportunities though-out the year.
Education assistance of up to $1,000 per year toward personal growth and development
Hyatt Regency Columbus
redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space.
We are connected to the Greater Columbus Convention Center and steps to the Short North Arts District, ours is the hotel in which to meet and play in downtown Columbus.
Are you ready?
Because we are looking for a
Full-Time Front Office Host!
What does the ROLE entail?
Responsible for the guest registration process and communication of hotel services and promotions
Strong guest service orientation in order to ensure high guest expectations
This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience
Fast-paced environment that requires continuous standing
Other duties may include processing forms of payment, responding to guest inquiries, and upselling hotel rooms.
Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
Your EXPERIENCE:
Past experience strongly preferred
A true desire to satisfy the needs of others
Capable of standing for long periods of time
Refined verbal and written communications skills
Unafraid of customer service related tasks and responsibilities
Must be able to work a
flexible schedule including evenings, weekends, and potential holidays
A fun and energized person
Soft selling skills
Strong customer service orientation and customer service recovery skills
What’s in it for YOU?
General Perks:
An entry to the Hyatt Family, a place where we care for people so they can be their best
12 free nights at Hyatt hotels globally every year after 90 days of service and 50% Discounts at our F&B outlets
Affordable Medical, Dental and Vision Coverage after 30 days of employment
Vacation + PTO days
Discounted flight program
Uniform provided and laundry is taken care of in house
Free COTA Bus Pass
Free meals, Family Events, and Recognition Celebrations
Discounted monthly parking passes for Downtown parking
Take pride in working for a company that is in the “100 Best Companies to Work For” by FORTUNE
What will you get from US?
Wellbeing:
“Our purpose is to
care for people so they can be their best
– and we believe wellbeing is the ultimate realization of our purpose”
To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge, as well as hotel gym access
Social & Community Activities; Team building outings, Sports/wellbeing activities
Health, Dental, Vision Insurance eligibility after 30 days of employment
Development:
“Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction.
With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
Regular Check-In Conversations with Managers to discuss personal career goals
A wide range of on-property and online training opportunities though-out the year.
Education assistance of up to $1,000 per year toward personal growth and development