Warren Henry Auto Group
Parts Consultant (Front End) - Jaguar/Land Rover South Dade
Warren Henry Auto Group, Palmetto Bay, Florida, United States
Parts Consultant (Front End) - Jaguar Land Rover South Dade
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Parts Consultant (Front End) - Jaguar Land Rover South Dade
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Warren Henry Auto Group Parts Consultant (Front End) - Jaguar Land Rover South Dade
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Parts Consultant (Front End) - Jaguar Land Rover South Dade
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Parts Consultant (Front End) - Jaguar Land Rover South Dade
US-FL-Palmetto Bay
Job ID:
2025-2125 Type:
Full-Time # of Openings:
1 Category:
Customer Service/Support Jaguar Land Rover South Dade
Overview
The Parts Consultant’s key responsibility is to generate revenue by selling parts to all customers through various means such as over the counter, through the service department or on the phone.
Responsibilities
Assists wholesale and retail customers in selecting required parts in a friendly, professional, and efficient manner. Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line. Answers phone calls, providing price quotes and other information. Provides high level of service to internal and external customers. Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submits an emergency order, if necessary. Notifies the service advisor and the customer when special ordered parts have been received. Pulls orders for delivery to service, making sure all parts are tagged with customer names and job number. Follows up on back-ordered parts. Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required. Replenishes assigned inventory daily. Assists outside sales representatives with their orders. Makes sure all internal requests for parts are billed on service repair order. Receives payment from retail customers or obtains credit authorization. Ensures that all charge sales are signed by the customer. Ensures that all customers receive their copy of the invoice. Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Issues and tracks requested shop tools to technicians. Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts. Sets up orders for daily shipment, delivery, or pick-up. Solicits assigned accounts by phone. Keeps front and rear counter areas clean and uncluttered. Participates in all training programs that are made available. Keeps current on new products and product updates. Participates with the parts manager in maintaining a lost sales tracking program. Maintains professional appearance.
Qualifications
Customer Oriented - Ability to take care of the customers’ needs while following company procedures. Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea. Technical Aptitude - Ability to comprehend complex technical topics and specialized information. Analytical Skills - Ability to use thinking and reasoning to solve a problem. Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. Judgment - The ability to formulate a sound decision using the available information. Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. Minimum Qualifications: High school diploma or general education degree (GED). Strong automotive knowledge. 3+ years previous automotive experience at a high volume store. Strong verbal and written communication skills. Comfortable with ambiguity in a dynamic, changing environment. Unwavering commitment to ethical business practices. Understands, keeps abreast of, and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA & Right-To-Know, etc.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Warren Henry Auto Group by 2x Get notified about new Parts Advisor jobs in
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Join to apply for the
Parts Consultant (Front End) - Jaguar Land Rover South Dade
role at
Warren Henry Auto Group Parts Consultant (Front End) - Jaguar Land Rover South Dade
3 days ago Be among the first 25 applicants Join to apply for the
Parts Consultant (Front End) - Jaguar Land Rover South Dade
role at
Warren Henry Auto Group Get AI-powered advice on this job and more exclusive features.
Parts Consultant (Front End) - Jaguar Land Rover South Dade
US-FL-Palmetto Bay
Job ID:
2025-2125 Type:
Full-Time # of Openings:
1 Category:
Customer Service/Support Jaguar Land Rover South Dade
Overview
The Parts Consultant’s key responsibility is to generate revenue by selling parts to all customers through various means such as over the counter, through the service department or on the phone.
Responsibilities
Assists wholesale and retail customers in selecting required parts in a friendly, professional, and efficient manner. Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line. Answers phone calls, providing price quotes and other information. Provides high level of service to internal and external customers. Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submits an emergency order, if necessary. Notifies the service advisor and the customer when special ordered parts have been received. Pulls orders for delivery to service, making sure all parts are tagged with customer names and job number. Follows up on back-ordered parts. Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required. Replenishes assigned inventory daily. Assists outside sales representatives with their orders. Makes sure all internal requests for parts are billed on service repair order. Receives payment from retail customers or obtains credit authorization. Ensures that all charge sales are signed by the customer. Ensures that all customers receive their copy of the invoice. Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Issues and tracks requested shop tools to technicians. Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts. Sets up orders for daily shipment, delivery, or pick-up. Solicits assigned accounts by phone. Keeps front and rear counter areas clean and uncluttered. Participates in all training programs that are made available. Keeps current on new products and product updates. Participates with the parts manager in maintaining a lost sales tracking program. Maintains professional appearance.
Qualifications
Customer Oriented - Ability to take care of the customers’ needs while following company procedures. Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea. Technical Aptitude - Ability to comprehend complex technical topics and specialized information. Analytical Skills - Ability to use thinking and reasoning to solve a problem. Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. Judgment - The ability to formulate a sound decision using the available information. Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. Minimum Qualifications: High school diploma or general education degree (GED). Strong automotive knowledge. 3+ years previous automotive experience at a high volume store. Strong verbal and written communication skills. Comfortable with ambiguity in a dynamic, changing environment. Unwavering commitment to ethical business practices. Understands, keeps abreast of, and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA & Right-To-Know, etc.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Warren Henry Auto Group by 2x Get notified about new Parts Advisor jobs in
Palmetto Bay, FL . Automotive Parts Retail and Wholesale Consultant
Parts Manager – Service Manager – Service Advisor
Miami, FL $80,000.00-$120,000.00 3 months ago Doral, FL $80,000.00-$100,000.00 2 weeks ago Part Time Member Advisor I (Teller) - Homestead
Part Time Member Advisor I (Teller) - Downtown
Miami, FL $80,000.00-$120,000.00 4 weeks ago Senior Managing Consultant, Advisors & Consulting Services, Strategy & Transformation
Miami, FL $164,000.00-$262,000.00 1 week ago North Miami Beach, FL $48,900.00-$66,200.00 2 weeks ago Academic Advisor - Part Time (RN to BSN Program)
Miami, FL $85,000.00-$120,000.00 1 year ago Retail Part-Time Sales Advisor - Savage X Fenty (Miami Worldcenter - Miami, FL)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr