Union Gospel Mission Twin Cities
Shelter Advocate
Union Gospel Mission Twin Cities, Saint Paul, Minnesota, United States, 55199
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Shelter Advocate
role at
Union Gospel Mission Twin Cities . Get AI-powered advice on this job and more exclusive features. Pay Range
This range is provided by Union Gospel Mission Twin Cities. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range:
$20.00/hr - $20.00/hr Job Details
Title:
Shelter Advocate Type:
Full-time Pay Range:
$19.50 – $20.00 per hour Location:
Onsite at 435 University Ave E. St Paul, MN 55130; must be able to reliably commute or plan to relocate before starting employment. Schedule: Second Shift 40 hours per week Includes some weekends About Us
Union Gospel Mission Twin Cities (UGMTC) serves those experiencing hunger, homelessness, and addiction. We provide Christ-centered, discipleship-oriented pathways and programs that restore dignity and wholeness. Our Mission is changing lives! Learn more at ugmtc.org. Job Description
Under limited supervision, the Shelter Advocate ensures the smooth operation of emergency services by welcoming and registering residents, assigning sleeping quarters, and ensuring forms are completed. Provides information about UGMTC programs, policies, and behavioral expectations. Minimum Requirements
High school diploma, GED, or equivalent work experience In-person customer service experience Experience working with individuals experiencing homelessness, poverty, or addiction 6 months experience in social or human services Responsibilities
Follow established processes and procedures in line with UGMTC’s mission, values, and policies. Engage residents with respect and dignity, providing excellent service. Handle fees and documentation accurately. Maintain knowledge of programs and resident situations. Answer calls professionally and respond to inquiries. Support Christian values and ethics. Monitor environment for safety and behavior policies. Respond to health and safety issues. Perform inspections and implement conflict resolution strategies. Collaborate with security and report residential behavior. Participate in meetings, training, and activities. Perform other duties as assigned. Qualifications & Certifications
Support UGMTC’s Christian faith statement. Strong customer service and communication skills. Integrity in handling money and confidentiality. Conflict resolution skills. Organizational skills and attention to detail. Proficiency in Microsoft Office, CaseWorthy, and other software. Ability to lift 50 lbs and stand/walk for long periods. Working Conditions & Physical Effort
Work in environments serving individuals in various states of dress. Physical activities including lifting, walking, and reaching. Benefits
Health, dental, vision insurance Life and disability insurance 401(k) and matching Paid time off and flexible schedule Employee discounts Additional Information
Work is performed in an emergency shelter/transitional housing environment. Must support the Mission’s Statement of Faith and adhere to organizational policies.
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Shelter Advocate
role at
Union Gospel Mission Twin Cities . Get AI-powered advice on this job and more exclusive features. Pay Range
This range is provided by Union Gospel Mission Twin Cities. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range:
$20.00/hr - $20.00/hr Job Details
Title:
Shelter Advocate Type:
Full-time Pay Range:
$19.50 – $20.00 per hour Location:
Onsite at 435 University Ave E. St Paul, MN 55130; must be able to reliably commute or plan to relocate before starting employment. Schedule: Second Shift 40 hours per week Includes some weekends About Us
Union Gospel Mission Twin Cities (UGMTC) serves those experiencing hunger, homelessness, and addiction. We provide Christ-centered, discipleship-oriented pathways and programs that restore dignity and wholeness. Our Mission is changing lives! Learn more at ugmtc.org. Job Description
Under limited supervision, the Shelter Advocate ensures the smooth operation of emergency services by welcoming and registering residents, assigning sleeping quarters, and ensuring forms are completed. Provides information about UGMTC programs, policies, and behavioral expectations. Minimum Requirements
High school diploma, GED, or equivalent work experience In-person customer service experience Experience working with individuals experiencing homelessness, poverty, or addiction 6 months experience in social or human services Responsibilities
Follow established processes and procedures in line with UGMTC’s mission, values, and policies. Engage residents with respect and dignity, providing excellent service. Handle fees and documentation accurately. Maintain knowledge of programs and resident situations. Answer calls professionally and respond to inquiries. Support Christian values and ethics. Monitor environment for safety and behavior policies. Respond to health and safety issues. Perform inspections and implement conflict resolution strategies. Collaborate with security and report residential behavior. Participate in meetings, training, and activities. Perform other duties as assigned. Qualifications & Certifications
Support UGMTC’s Christian faith statement. Strong customer service and communication skills. Integrity in handling money and confidentiality. Conflict resolution skills. Organizational skills and attention to detail. Proficiency in Microsoft Office, CaseWorthy, and other software. Ability to lift 50 lbs and stand/walk for long periods. Working Conditions & Physical Effort
Work in environments serving individuals in various states of dress. Physical activities including lifting, walking, and reaching. Benefits
Health, dental, vision insurance Life and disability insurance 401(k) and matching Paid time off and flexible schedule Employee discounts Additional Information
Work is performed in an emergency shelter/transitional housing environment. Must support the Mission’s Statement of Faith and adhere to organizational policies.
#J-18808-Ljbffr