Somerset County YMCA
Hillsborough YMCA is looking for a friendly, administratively focused Member Service Representative who is responsible for serving members, guests, and program participants in a prompt, and courteous manner. You not only build relationships by greeting members and guests, but are also responsible for leading cause driving tours, problem solving and for performing technical/administrative tasks to best serve them. In this role you will be supporting the Membership Director in various reporting including membership data reports and financial assistance reporting.
QUALIFICATIONS
Possess at least three years customer service or related job experience
Minimum education equivalent to high school
Proficient with Microsoft Office (Word, Excel, Outlook) and database systems such as Daxko (will train)
Exceptional speaking, communication and critical thinking skills
Has experience and proven success with multi-tasking, problem solving and conflict resolution
Is able to work as part of a team while being flexible, reliable and adaptable
Is flexible in adapting to changing situations
Bilingual and multicultural experience a plus
Hours: various shifts available
Part-time benefits include:
FREE Individual Membership Access to any YMCA in the Nation.
10% Discount on most programming at Greater Somerset County YMCA.
Access to one of the leading retirement programs "Y Retirement Fund" with a 12% company contribution to fund after eligibility period.
Opportunities for professional development, mentoring, growth, and promotion throughout the YMCA Movement.
Supportive and inclusive community for people of all backgrounds and access to Employee Resource Networks.
Greater Somerset County YMCA is a drug free work environment. We are an Equal Opportunity Employer and welcome all applicants who share our values of Caring, Honesty, Respect and Responsibility.
QUALIFICATIONS
Possess at least three years customer service or related job experience
Minimum education equivalent to high school
Proficient with Microsoft Office (Word, Excel, Outlook) and database systems such as Daxko (will train)
Exceptional speaking, communication and critical thinking skills
Has experience and proven success with multi-tasking, problem solving and conflict resolution
Is able to work as part of a team while being flexible, reliable and adaptable
Is flexible in adapting to changing situations
Bilingual and multicultural experience a plus
Hours: various shifts available
Part-time benefits include:
FREE Individual Membership Access to any YMCA in the Nation.
10% Discount on most programming at Greater Somerset County YMCA.
Access to one of the leading retirement programs "Y Retirement Fund" with a 12% company contribution to fund after eligibility period.
Opportunities for professional development, mentoring, growth, and promotion throughout the YMCA Movement.
Supportive and inclusive community for people of all backgrounds and access to Employee Resource Networks.
Greater Somerset County YMCA is a drug free work environment. We are an Equal Opportunity Employer and welcome all applicants who share our values of Caring, Honesty, Respect and Responsibility.