Griswold Home Care NJSCFL
At Griswold Care Pairing for Southwest FL, we’re looking for a passionate and dynamic Care Coordinator to join our team and make a difference in the lives of our clients. This exciting and fast-paced role combines customer service, operations, scheduling, and case management to ensure that our clients receive the best care possible.
As a Care Coordinator, you’ll be at the heart of our daily operations, managing client and caregiver relationships, conducting assessments, and ensuring smooth service delivery. From answering calls to conducting home visits and handling scheduling, this role offers variety and the opportunity to impact your community in a meaningful way.
Key Responsibilities:
Assist the office manager with scheduling, marketing, recruiting, and administrative tasks
Conduct telephone intakes and initial home visits with new or potential clients, explaining services and securing signed service agreements
Perform follow-up visits with existing clients to ensure satisfaction and quality of care
Manage all scheduling activities, including caregiver replacements and substitutions
Resolve client, family, and caregiver concerns with empathy and professionalism
Ensure compliance with internal, state, and federal standards by maintaining accurate and up-to-date files
Screen, interview, and select caregivers to match the needs of clients
Participate in on-call rotation as needed
What You’ll Need to Succeed:
Nurturing and empathetic attitude—compassion for others is essential
Excellent communication skills—articulate with a pleasant phone manner
High level of emotional intelligence and strong problem-solving abilities
Highly organized, detail-oriented with good documentation skills
Ability to work effectively in a fast-paced, varied role
What We Offer:
Competitive salary and benefits, including 6 paid holidays, sick time, and vacation days
Health Insurance & 401k Retirement Plan
Bonus plan
Additional benefits: Employee Assistance Program, AFLAC, TelaDoc
Why Griswold? At Griswold, we are driven by our commitment to helping clients “live assured”—enabling them to maintain independence while enjoying the peace of mind they deserve. You’ll play a vital role in this mission by ensuring that both clients and caregivers are well-supported and connected.
We are anequal-opportunity employercommitted to fostering diversity, equity, and inclusion in our team and work environment.
As a Care Coordinator, you’ll be at the heart of our daily operations, managing client and caregiver relationships, conducting assessments, and ensuring smooth service delivery. From answering calls to conducting home visits and handling scheduling, this role offers variety and the opportunity to impact your community in a meaningful way.
Key Responsibilities:
Assist the office manager with scheduling, marketing, recruiting, and administrative tasks
Conduct telephone intakes and initial home visits with new or potential clients, explaining services and securing signed service agreements
Perform follow-up visits with existing clients to ensure satisfaction and quality of care
Manage all scheduling activities, including caregiver replacements and substitutions
Resolve client, family, and caregiver concerns with empathy and professionalism
Ensure compliance with internal, state, and federal standards by maintaining accurate and up-to-date files
Screen, interview, and select caregivers to match the needs of clients
Participate in on-call rotation as needed
What You’ll Need to Succeed:
Nurturing and empathetic attitude—compassion for others is essential
Excellent communication skills—articulate with a pleasant phone manner
High level of emotional intelligence and strong problem-solving abilities
Highly organized, detail-oriented with good documentation skills
Ability to work effectively in a fast-paced, varied role
What We Offer:
Competitive salary and benefits, including 6 paid holidays, sick time, and vacation days
Health Insurance & 401k Retirement Plan
Bonus plan
Additional benefits: Employee Assistance Program, AFLAC, TelaDoc
Why Griswold? At Griswold, we are driven by our commitment to helping clients “live assured”—enabling them to maintain independence while enjoying the peace of mind they deserve. You’ll play a vital role in this mission by ensuring that both clients and caregivers are well-supported and connected.
We are anequal-opportunity employercommitted to fostering diversity, equity, and inclusion in our team and work environment.