Institute of Real Estate Management
Senior Property Manager, Multifamily
Institute of Real Estate Management, Phoenix, Arizona, United States, 85003
Job Title
Senior Property Manager, Multifamily Imperial ( https://www.liveimperialapts.com/ )
Job Description Summary The Senior Property Manager oversees an assigned portfolio or a multi-faceted property in a designated geographic area. This position works closely with the ownership group to ensure consistency in operations throughout the portfolio and serves as a single point of contact for the client. Job Description ESSENTIAL JOB DUTIES: Operations - Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager. Overseeing maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy management, marketing, lease renewals, service contracts, expense control, audits, etc. Customer service - Providing superior communication and service to residents and prospects to enhance satisfaction, increase renewals, revenue, reputation, and profitability. People development - Developing, mentoring, leading, and managing a high-performing team including leasing, customer service, maintenance, and management personnel to maximize engagement and minimize turnover. Marketing - Developing creative marketing programs based on thorough analysis of competition to drive revenue. Leading by example - Modeling the mission to be the best national management company. Supervise day-to-day operations of the on-site team, ensuring policy adherence. Maintain effective staffing through interviewing, hiring, and termination as needed. Create a positive living environment through prompt conflict resolution and follow-up. Manage and maintain all aspects of the community budget and finances. Work with leasing staff to meet leasing and marketing goals. Maintain positive relations with community vendors. Coordinate special projects as requested. Perform other duties as assigned. COMPETENCIES: Ability to travel regularly to multiple property sites and offsite meetings. Detail-oriented with the ability to focus amid interruptions. Experience in supervisory roles and staff management. Experience in budgeting and financial management. Maintains confidentiality of sensitive information. Proficient in Yardi or similar property management software. Oversee entire staff within the portfolio. EDUCATION: Bachelor’s Degree required. EXPERIENCE: 10+ years of Property Management experience. 5+ years of Management experience. ADDITIONAL QUALIFICATIONS: CPM, RPA, or CSM designation or in process. Real estate license required. Strong knowledge of finance and building operations. Ability to analyze, prioritize, and delegate tasks. Experience in negotiating leases and contracts. Advanced skills in Microsoft Office Suite. WORK ENVIRONMENT: Professional office setting; frequent travel between properties and outdoor conditions. PHYSICAL DEMANDS: Stand, walk, ascend stairs, and travel outside in varying weather; lift up to 20 pounds as needed. OTHER DUTIES: Additional duties may be assigned as needed. Cushman & Wakefield is an Equal Opportunity Employer. For accommodations related to ADA, contact 1-888-365-5406.
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Job Description Summary The Senior Property Manager oversees an assigned portfolio or a multi-faceted property in a designated geographic area. This position works closely with the ownership group to ensure consistency in operations throughout the portfolio and serves as a single point of contact for the client. Job Description ESSENTIAL JOB DUTIES: Operations - Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager. Overseeing maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy management, marketing, lease renewals, service contracts, expense control, audits, etc. Customer service - Providing superior communication and service to residents and prospects to enhance satisfaction, increase renewals, revenue, reputation, and profitability. People development - Developing, mentoring, leading, and managing a high-performing team including leasing, customer service, maintenance, and management personnel to maximize engagement and minimize turnover. Marketing - Developing creative marketing programs based on thorough analysis of competition to drive revenue. Leading by example - Modeling the mission to be the best national management company. Supervise day-to-day operations of the on-site team, ensuring policy adherence. Maintain effective staffing through interviewing, hiring, and termination as needed. Create a positive living environment through prompt conflict resolution and follow-up. Manage and maintain all aspects of the community budget and finances. Work with leasing staff to meet leasing and marketing goals. Maintain positive relations with community vendors. Coordinate special projects as requested. Perform other duties as assigned. COMPETENCIES: Ability to travel regularly to multiple property sites and offsite meetings. Detail-oriented with the ability to focus amid interruptions. Experience in supervisory roles and staff management. Experience in budgeting and financial management. Maintains confidentiality of sensitive information. Proficient in Yardi or similar property management software. Oversee entire staff within the portfolio. EDUCATION: Bachelor’s Degree required. EXPERIENCE: 10+ years of Property Management experience. 5+ years of Management experience. ADDITIONAL QUALIFICATIONS: CPM, RPA, or CSM designation or in process. Real estate license required. Strong knowledge of finance and building operations. Ability to analyze, prioritize, and delegate tasks. Experience in negotiating leases and contracts. Advanced skills in Microsoft Office Suite. WORK ENVIRONMENT: Professional office setting; frequent travel between properties and outdoor conditions. PHYSICAL DEMANDS: Stand, walk, ascend stairs, and travel outside in varying weather; lift up to 20 pounds as needed. OTHER DUTIES: Additional duties may be assigned as needed. Cushman & Wakefield is an Equal Opportunity Employer. For accommodations related to ADA, contact 1-888-365-5406.
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