Security National Financial
Customer Service Representative - Claims
Security National Financial, Murray, Utah, United States
Job Type
Full-time
Description
Our mission is simple: we want to provide the very best in Life Insurance, Mortuary, Cemetery and Mortgages. People love our products and people love working here too . We've been recognized as a "Top Workplace" for 5 years in a row.
What You'll Do:
This position will primarily be responsible for following a strict procedure for answering phone calls from our policy holders and funeral homes, and some data entry on new life insurance claims. This is an entry level position with a Monday - Friday business hours schedule. We offer a comprehensive benefits package that includes health insurance, PTO, Employee Discounts, and more.
Inbound & outbound calls from Funeral Homes, Policyholders and Beneficiaries Analyzing contracts for monetary discrepancies Processing life insurance claims Provide excellent customer service on phone and through email Other special projects as assigned #LI-DNI
Requirements
What We'll Love About You:
Customer service oriented Self-motivated Dynamic, friendly and outgoing personality Team oriented Detail oriented Multi-tasker Requirements:
Basic computer operation skills Ability to type 35 wpm Working knowledge of Microsoft Office (Outlook, Excel, Word) Ability to pay close attention to detail Ability to quickly learn new processes and procedures Ability to work independently and with a team when needed Ability to work Monday through Friday, 8:00 am to 5:00 pm Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times, and engage in repetitive movements Education and Experience:
High school diploma or equivalent Work experience of 1-2 years preferred Bilingual in English and Spanish preferred What You'll Love About Us
Great Company Culture.
Top Workplaces 5 years in a row Rest and Relaxation . 2 weeks paid time off, 10 paid holidays, and accrued sick leave Health Benefits . Medical with HSA and FSA options, dental, and vision Prepare for the Future . 401(k) with company match
Full-time
Description
Our mission is simple: we want to provide the very best in Life Insurance, Mortuary, Cemetery and Mortgages. People love our products and people love working here too . We've been recognized as a "Top Workplace" for 5 years in a row.
What You'll Do:
This position will primarily be responsible for following a strict procedure for answering phone calls from our policy holders and funeral homes, and some data entry on new life insurance claims. This is an entry level position with a Monday - Friday business hours schedule. We offer a comprehensive benefits package that includes health insurance, PTO, Employee Discounts, and more.
Inbound & outbound calls from Funeral Homes, Policyholders and Beneficiaries Analyzing contracts for monetary discrepancies Processing life insurance claims Provide excellent customer service on phone and through email Other special projects as assigned #LI-DNI
Requirements
What We'll Love About You:
Customer service oriented Self-motivated Dynamic, friendly and outgoing personality Team oriented Detail oriented Multi-tasker Requirements:
Basic computer operation skills Ability to type 35 wpm Working knowledge of Microsoft Office (Outlook, Excel, Word) Ability to pay close attention to detail Ability to quickly learn new processes and procedures Ability to work independently and with a team when needed Ability to work Monday through Friday, 8:00 am to 5:00 pm Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times, and engage in repetitive movements Education and Experience:
High school diploma or equivalent Work experience of 1-2 years preferred Bilingual in English and Spanish preferred What You'll Love About Us
Great Company Culture.
Top Workplaces 5 years in a row Rest and Relaxation . 2 weeks paid time off, 10 paid holidays, and accrued sick leave Health Benefits . Medical with HSA and FSA options, dental, and vision Prepare for the Future . 401(k) with company match