RGP
Join to apply for the
Director, Client Operations
role at
RGP Join to apply for the
Director, Client Operations
role at
RGP Get AI-powered advice on this job and more exclusive features. The Director, Client Operations plays a pivotal role in driving the execution and management of day-to-day practice operations. This leader ensures that the right tools, processes, systems, and client-facing solutions are in place to support the seamless delivery of high-quality services. They provide strategic oversight and hands-on support to their team, championing operational best practices that maximize productivity and efficiency. In addition to managing daily execution, this role contributes to the strategic direction of the function to ensure it evolves in alignment with business goals.
What you will work on
Oversee day-to-day client operations to ensure seamless execution of client and internal processes & due diligence.
Monitor key performance indicators (KPIs) to assess operational performance and implement improvement initiatives.
Identify and implement process enhancements to increase efficiency, reduce costs, and support scalability.
Ensure operational policies, procedures, and controls are up-to-date and consistently applied.
Collaborate with Sales, Finance and Delivery teams
Act as a liaison between client operations and leadership to align priorities and resolve challenges.
Optimize alignment with business partners to best meet both internal and client needs.
Foster a culture of collaboration and continuous improvement.
Develop training to enhance team capabilities with existing and new processes.
What you will bring
Bachelor's Degree preferred.
10+ years of administrative/operational experience.
Make recommendations and decisions based on independent analysis, reasoning, and judgment.
Strong collaboration and influencing skills in a matrixed environment.
Excellent written and verbal communication skills.
Make decisions on administrative issues and ensures effective achievement of objectives for their direct reports.
Enterprise, cross-fuctional understanding, and awareness.
Demonstrate ability to work independently, follow procedures and pay careful attention to detail in a fast paced, fluid environment.
What you can expect
All Compensation is commensurate with employee qualifications, experience, and other factors, including geographic location, market, and operational factors.
Base Pay Range: $90,000 - $105,000
Other Compensation: Incentive Compensation
Benefits: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, 23 Days of Paid Time Off Per Year, 8 Paid Holidays, Paid Sick Time (in geographies where legally required)
An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies, and qualities that set our team apart.
What we do
At RGP, we're creating a future where businesses produce their best work without constraints. We've built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on-demand talent, next-generation consulting, and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long-term success through bold innovation and fearless collaboration. Our values guide everything we do and strengthen our commitment to people. By combining smart processes, human-centered design, and advanced technology, we celebrate our team's excellence and ensure we grow together. We believe in the power of continuous learning and development to drive both individual and organizational success. It’s time to rethink how work gets done. Dare to Work Differently with RGP. RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Other Industries Business Consulting and Services Referrals increase your chances of interviewing at RGP by 2x Sign in to set job alerts for “Director of Client Operations” roles.
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Director, Client Operations
role at
RGP Join to apply for the
Director, Client Operations
role at
RGP Get AI-powered advice on this job and more exclusive features. The Director, Client Operations plays a pivotal role in driving the execution and management of day-to-day practice operations. This leader ensures that the right tools, processes, systems, and client-facing solutions are in place to support the seamless delivery of high-quality services. They provide strategic oversight and hands-on support to their team, championing operational best practices that maximize productivity and efficiency. In addition to managing daily execution, this role contributes to the strategic direction of the function to ensure it evolves in alignment with business goals.
What you will work on
Oversee day-to-day client operations to ensure seamless execution of client and internal processes & due diligence.
Monitor key performance indicators (KPIs) to assess operational performance and implement improvement initiatives.
Identify and implement process enhancements to increase efficiency, reduce costs, and support scalability.
Ensure operational policies, procedures, and controls are up-to-date and consistently applied.
Collaborate with Sales, Finance and Delivery teams
Act as a liaison between client operations and leadership to align priorities and resolve challenges.
Optimize alignment with business partners to best meet both internal and client needs.
Foster a culture of collaboration and continuous improvement.
Develop training to enhance team capabilities with existing and new processes.
What you will bring
Bachelor's Degree preferred.
10+ years of administrative/operational experience.
Make recommendations and decisions based on independent analysis, reasoning, and judgment.
Strong collaboration and influencing skills in a matrixed environment.
Excellent written and verbal communication skills.
Make decisions on administrative issues and ensures effective achievement of objectives for their direct reports.
Enterprise, cross-fuctional understanding, and awareness.
Demonstrate ability to work independently, follow procedures and pay careful attention to detail in a fast paced, fluid environment.
What you can expect
All Compensation is commensurate with employee qualifications, experience, and other factors, including geographic location, market, and operational factors.
Base Pay Range: $90,000 - $105,000
Other Compensation: Incentive Compensation
Benefits: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, 23 Days of Paid Time Off Per Year, 8 Paid Holidays, Paid Sick Time (in geographies where legally required)
An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies, and qualities that set our team apart.
What we do
At RGP, we're creating a future where businesses produce their best work without constraints. We've built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on-demand talent, next-generation consulting, and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long-term success through bold innovation and fearless collaboration. Our values guide everything we do and strengthen our commitment to people. By combining smart processes, human-centered design, and advanced technology, we celebrate our team's excellence and ensure we grow together. We believe in the power of continuous learning and development to drive both individual and organizational success. It’s time to rethink how work gets done. Dare to Work Differently with RGP. RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Other Industries Business Consulting and Services Referrals increase your chances of interviewing at RGP by 2x Sign in to set job alerts for “Director of Client Operations” roles.
Dallas-Fort Worth Metroplex $100,000.00-$135,000.00 2 days ago Director, Operations - Universal Kids Resort
Director Service & Operations, DAFgiving360
Westlake, TX $103,500.00-$230,000.00 1 day ago Dallas, TX $125,000.00-$135,000.00 4 days ago Mesquite, TX $175,000.00-$225,000.00 1 month ago Dallas, TX $120,000.00-$160,000.00 3 weeks ago Director of Operations | Full-Time | Kay Bailey Hutchison Convention Center
Dallas, TX $120,000.00-$140,000.00 2 weeks ago Director, Operations - Universal Kids Resort
Dallas, TX $216,600.00-$270,000.00 5 days ago Director of Operations, National Accounts
National Account Director - Food & Hospitality
Irving, TX $150,000.00-$200,000.00 1 month ago Dallas-Fort Worth Metroplex $250,000.00-$300,000.00 5 days ago Irving, TX $150,000.00-$200,000.00 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr