Baptist Health
Manager Clinical Informatics Support, Clinical Informatics, Full Time Hybrid Jac
Baptist Health, Jacksonville, Florida, United States, 32290
Manager Clinical Informatics Support, Clinical Informatics, Full Time Hybrid Jacksonville, Baptist Medical Center
Join to apply for the
Manager Clinical Informatics Support, Clinical Informatics, Full Time Hybrid Jacksonville, Baptist Medical Center
role at
Baptist Health Manager Clinical Informatics Support, Clinical Informatics, Full Time Hybrid Jacksonville, Baptist Medical Center
3 days ago Be among the first 25 applicants Join to apply for the
Manager Clinical Informatics Support, Clinical Informatics, Full Time Hybrid Jacksonville, Baptist Medical Center
role at
Baptist Health Get AI-powered advice on this job and more exclusive features. Job Summary
Job Summary
Manager Clinical Informatics Support, Clinical Informatics, Full Time Hybrid Jacksonville, Baptist Medical Center .
The Manager of Clinical Informatics Support leads a team responsible for optimizing and supporting
Epic
and other clinical information systems to enhance patient care and operational efficiency. This role oversees system implementation, workflow analysis, data integrity, and end-user support, ensuring that technology solutions align with clinical best practices and regulatory requirements. The manager serves as a liaison between clinical staff, IT, and leadership, driving continuous improvement, training initiatives, and innovation in clinical informatics.
For more than 25 years, health care consumers have named Baptist Health the "most preferred healthcare provider" in the region. At Baptist Health, we are proud to be local, providing multigenerational care to our community. We are the hospital Jacksonville trusts most. Our employees can take pride in their Baptist badge, knowing the impact they make on their friends, family, and neighbors. Baptist was recently recognized by Forbes magazine as one of America's top employers for diversity.
Baptist Health offers competitive pay & comprehensive benefits packages as well as opportunities for professional growth & advancement. At Baptist Health, we provide an exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together. By fostering connections with our team members and our community, we offer a fulfilling and personal career.
As a Manager of Clinical Informatics Support, you will be responsible for:
Provides on-site user support to all levels of direct patient care providers for the proper, effective, safe and efficient use of clinical information systems and equipment. Trouble-shoots issues and provides in-person re-training for users where appropriate. Log unresolved support issues to appropriate EMR Analyst teams and follow up to ensure resolution. Mentor and develops expertise in the use of clinical information systems among the direct care providers in order to improve patient care delivery. Responsible for on-site user assistance with system navigation, troubleshooting of clinical application software, and patient monitor issue. Collaborates with Multidisciplinary Directors and Medical Directors to plan, implement and evaluate effectiveness of systems and services. Promotes both internal and external customer service through the support of clinical systems and standards which reflect that goal. Provides leadership to properly use clinical information systems in a way that ensures quality patient care outcomes. Manages professional employees and/or supervisors. Has accountability for the performance and results of a team within own area of specialty. Adapts departmental plans and priorities to address resource and operational challenges. Decisions and problem solving are guided by policies, procedures and department plan; receives guidance from Director and VP of Clinical Informatics. Provides technical guidance to employees, colleagues, and customers.
If you are interested in this Full-Time Manager Clinical Informatics Support opportunity, please apply now or contact andrew.foran@bmcjax.com.
Education Required
Bachelor's Degree or Equivalent Experience
Preferred
Education Preferred
Bachelor's Degree
Experience
Minimum 8 years of related experience required Epic ServiceNow Data analytics tools Very strong written and verbal skills Strong understanding of hospital systems
License and Certification
None
Location
Metro Square
3563 Philips Highway
Jacksonville, FL, 32207 Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Hospitals and Health Care Referrals increase your chances of interviewing at Baptist Health by 2x Get notified about new Clinical Manager jobs in
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Join to apply for the
Manager Clinical Informatics Support, Clinical Informatics, Full Time Hybrid Jacksonville, Baptist Medical Center
role at
Baptist Health Manager Clinical Informatics Support, Clinical Informatics, Full Time Hybrid Jacksonville, Baptist Medical Center
3 days ago Be among the first 25 applicants Join to apply for the
Manager Clinical Informatics Support, Clinical Informatics, Full Time Hybrid Jacksonville, Baptist Medical Center
role at
Baptist Health Get AI-powered advice on this job and more exclusive features. Job Summary
Job Summary
Manager Clinical Informatics Support, Clinical Informatics, Full Time Hybrid Jacksonville, Baptist Medical Center .
The Manager of Clinical Informatics Support leads a team responsible for optimizing and supporting
Epic
and other clinical information systems to enhance patient care and operational efficiency. This role oversees system implementation, workflow analysis, data integrity, and end-user support, ensuring that technology solutions align with clinical best practices and regulatory requirements. The manager serves as a liaison between clinical staff, IT, and leadership, driving continuous improvement, training initiatives, and innovation in clinical informatics.
For more than 25 years, health care consumers have named Baptist Health the "most preferred healthcare provider" in the region. At Baptist Health, we are proud to be local, providing multigenerational care to our community. We are the hospital Jacksonville trusts most. Our employees can take pride in their Baptist badge, knowing the impact they make on their friends, family, and neighbors. Baptist was recently recognized by Forbes magazine as one of America's top employers for diversity.
Baptist Health offers competitive pay & comprehensive benefits packages as well as opportunities for professional growth & advancement. At Baptist Health, we provide an exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together. By fostering connections with our team members and our community, we offer a fulfilling and personal career.
As a Manager of Clinical Informatics Support, you will be responsible for:
Provides on-site user support to all levels of direct patient care providers for the proper, effective, safe and efficient use of clinical information systems and equipment. Trouble-shoots issues and provides in-person re-training for users where appropriate. Log unresolved support issues to appropriate EMR Analyst teams and follow up to ensure resolution. Mentor and develops expertise in the use of clinical information systems among the direct care providers in order to improve patient care delivery. Responsible for on-site user assistance with system navigation, troubleshooting of clinical application software, and patient monitor issue. Collaborates with Multidisciplinary Directors and Medical Directors to plan, implement and evaluate effectiveness of systems and services. Promotes both internal and external customer service through the support of clinical systems and standards which reflect that goal. Provides leadership to properly use clinical information systems in a way that ensures quality patient care outcomes. Manages professional employees and/or supervisors. Has accountability for the performance and results of a team within own area of specialty. Adapts departmental plans and priorities to address resource and operational challenges. Decisions and problem solving are guided by policies, procedures and department plan; receives guidance from Director and VP of Clinical Informatics. Provides technical guidance to employees, colleagues, and customers.
If you are interested in this Full-Time Manager Clinical Informatics Support opportunity, please apply now or contact andrew.foran@bmcjax.com.
Education Required
Bachelor's Degree or Equivalent Experience
Preferred
Education Preferred
Bachelor's Degree
Experience
Minimum 8 years of related experience required Epic ServiceNow Data analytics tools Very strong written and verbal skills Strong understanding of hospital systems
License and Certification
None
Location
Metro Square
3563 Philips Highway
Jacksonville, FL, 32207 Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Hospitals and Health Care Referrals increase your chances of interviewing at Baptist Health by 2x Get notified about new Clinical Manager jobs in
Jacksonville, FL . Research Assistant Professor, Pathology and Health Outcomes & Biomedical Informatics (HOBI)
Data Business Analyst :: Jacksonville, FL (Hybrid) :: Only W2 !!
Business Analyst with Mainframe and .Net experience
Urgent Opening :: Business Analyst :: 100% onsite Jacksonville, FL
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Research Fellow-AI and Informatics-Tao lab
Research Fellow-AI and Informatics-Tao lab
Pharmacist - Informatics (Epic Willow Ambulatory)
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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr