Pan Asia Resources
Title: Applications Support Consultant
Location- Pittsburg (PA), Lake Mary (Fl), (Onsite)
Description: L2 Support program Domain: Production Support
Technology: Unix, PL/SQL
Other Skills: App Dynamics, Splunk
Role: Application Support consultant
Location: Pittsburg (PA), Lake Mary (Fl)
Educational Qualifications: Graduate
Role Description: Senior Technical Lead to provide L2 Production Support for Critical shared services platforms. Individual will work closely with the application development teams and Infrastructure support groups to ensure systems are highly available.
Responsibility: Maintains and Supports moderately complex applications and their operating environments. Performs complex troubleshooting as a subject matter expert in one or more applications. Works to ensure appropriate monitoring and alerting setup. Leads root cause analysis and problem management for complex problems to address underlying technical issues. Collaborate with Business and Application development stakeholders. Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production. Monitors changes to applications and their operating environment. Analyzes any complex issues. Recommends technical solutions on application problems. Reviews and develops updates of contigency documentation and processes. Performs periodic tests of disaster recovery processes. Reviews and Analyzes product migrations through all systems environments. May review and execute Change Management Scripts. Leads MIM Calls for issue resolution.
Description: L2 Support program Domain: Production Support
Technology: Unix, PL/SQL
Other Skills: App Dynamics, Splunk
Role: Application Support consultant
Location: Pittsburg (PA), Lake Mary (Fl)
Educational Qualifications: Graduate
Role Description: Senior Technical Lead to provide L2 Production Support for Critical shared services platforms. Individual will work closely with the application development teams and Infrastructure support groups to ensure systems are highly available.
Responsibility: Maintains and Supports moderately complex applications and their operating environments. Performs complex troubleshooting as a subject matter expert in one or more applications. Works to ensure appropriate monitoring and alerting setup. Leads root cause analysis and problem management for complex problems to address underlying technical issues. Collaborate with Business and Application development stakeholders. Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production. Monitors changes to applications and their operating environment. Analyzes any complex issues. Recommends technical solutions on application problems. Reviews and develops updates of contigency documentation and processes. Performs periodic tests of disaster recovery processes. Reviews and Analyzes product migrations through all systems environments. May review and execute Change Management Scripts. Leads MIM Calls for issue resolution.