Amazon
Finance Manager, Customer Service Finance, Device, Digital and Alexa Support Cus
Amazon, Seattle, Washington, us, 98127
Finance Manager, Customer Service Finance, Device, Digital and Alexa Support Customer Service
Join to apply for the
Finance Manager, Customer Service Finance, Device, Digital and Alexa Support Customer Service
role at
Amazon Finance Manager, Customer Service Finance, Device, Digital and Alexa Support Customer Service
2 days ago Be among the first 25 applicants Join to apply for the
Finance Manager, Customer Service Finance, Device, Digital and Alexa Support Customer Service
role at
Amazon Description
At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, creative, and driven people. If you want to help make history and have fun, Amazon is the place for you. At the core of this customer centricity is the Amazon Customer Service (CS) organization. We are looking for a Finance Manager to join the Global CS Finance Team for the Digital and Device products category (D2) including Echo, Kindle e-Readers, FireTV, Amazon Video, Gaming, Music, Alexa Voice Services and more. This position reports to the Sr. Finance Manager of the organization. The pace and growth of the business along with its increasing complexity makes this role an exciting, interesting and very challenging proposition. As such it requires an individual who is motivated to make a big impact. The ideal candidate will be comfortable in a fast-paced, dynamic environment and will be a creative and analytical problem solver. Description
At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, creative, and driven people. If you want to help make history and have fun, Amazon is the place for you. At the core of this customer centricity is the Amazon Customer Service (CS) organization. We are looking for a Finance Manager to join the Global CS Finance Team for the Digital and Device products category (D2) including Echo, Kindle e-Readers, FireTV, Amazon Video, Gaming, Music, Alexa Voice Services and more. This position reports to the Sr. Finance Manager of the organization. The pace and growth of the business along with its increasing complexity makes this role an exciting, interesting and very challenging proposition. As such it requires an individual who is motivated to make a big impact. The ideal candidate will be comfortable in a fast-paced, dynamic environment and will be a creative and analytical problem solver.
Key Responsibilities
Regional responsibility for OPEX planning including full year and outlook planning, month end analysis and commentary and ad hoc work for Variable and Fixed costs as well as global headcount Own relationship with contact forecasting team, Headcount capacity planning teams Business Partnering with Technical Support Operations leadership Point of contact for reporting of Costs, Contacts and Units for several Product Lines, explaining the cost drivers and providing variance analyses to those product line finance teams Collecting, analyzing and managing quantitative data and creating meaningful, actionable reports to drive business improvement and cost reduction Work closely with the central finance teams on common approaches and timelines Key team member of Customer Service Finance team that contributes to the development of financial planning and analysis tools and Finance Planning & Analysis processes that impact the global strategy
Basic Qualifications
5+ years of tax, finance or a related analytical field experience BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experience
Preferred Qualifications
6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience MBA, or CPA Knowledge of SQL/ETL Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards) Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company
- Amazon.com Services LLC
Job ID: A3054943 Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Finance, Information Technology, and Accounting/Auditing Industries Software Development Referrals increase your chances of interviewing at Amazon by 2x Get notified about new Finance Manager jobs in
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#J-18808-Ljbffr
Join to apply for the
Finance Manager, Customer Service Finance, Device, Digital and Alexa Support Customer Service
role at
Amazon Finance Manager, Customer Service Finance, Device, Digital and Alexa Support Customer Service
2 days ago Be among the first 25 applicants Join to apply for the
Finance Manager, Customer Service Finance, Device, Digital and Alexa Support Customer Service
role at
Amazon Description
At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, creative, and driven people. If you want to help make history and have fun, Amazon is the place for you. At the core of this customer centricity is the Amazon Customer Service (CS) organization. We are looking for a Finance Manager to join the Global CS Finance Team for the Digital and Device products category (D2) including Echo, Kindle e-Readers, FireTV, Amazon Video, Gaming, Music, Alexa Voice Services and more. This position reports to the Sr. Finance Manager of the organization. The pace and growth of the business along with its increasing complexity makes this role an exciting, interesting and very challenging proposition. As such it requires an individual who is motivated to make a big impact. The ideal candidate will be comfortable in a fast-paced, dynamic environment and will be a creative and analytical problem solver. Description
At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, creative, and driven people. If you want to help make history and have fun, Amazon is the place for you. At the core of this customer centricity is the Amazon Customer Service (CS) organization. We are looking for a Finance Manager to join the Global CS Finance Team for the Digital and Device products category (D2) including Echo, Kindle e-Readers, FireTV, Amazon Video, Gaming, Music, Alexa Voice Services and more. This position reports to the Sr. Finance Manager of the organization. The pace and growth of the business along with its increasing complexity makes this role an exciting, interesting and very challenging proposition. As such it requires an individual who is motivated to make a big impact. The ideal candidate will be comfortable in a fast-paced, dynamic environment and will be a creative and analytical problem solver.
Key Responsibilities
Regional responsibility for OPEX planning including full year and outlook planning, month end analysis and commentary and ad hoc work for Variable and Fixed costs as well as global headcount Own relationship with contact forecasting team, Headcount capacity planning teams Business Partnering with Technical Support Operations leadership Point of contact for reporting of Costs, Contacts and Units for several Product Lines, explaining the cost drivers and providing variance analyses to those product line finance teams Collecting, analyzing and managing quantitative data and creating meaningful, actionable reports to drive business improvement and cost reduction Work closely with the central finance teams on common approaches and timelines Key team member of Customer Service Finance team that contributes to the development of financial planning and analysis tools and Finance Planning & Analysis processes that impact the global strategy
Basic Qualifications
5+ years of tax, finance or a related analytical field experience BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experience
Preferred Qualifications
6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience MBA, or CPA Knowledge of SQL/ETL Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards) Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company
- Amazon.com Services LLC
Job ID: A3054943 Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Finance, Information Technology, and Accounting/Auditing Industries Software Development Referrals increase your chances of interviewing at Amazon by 2x Get notified about new Finance Manager jobs in
Seattle, WA . Redmond, WA $96,500.00-$206,400.00 3 days ago Redmond, WA $76,800.00-$168,000.00 2 weeks ago Redmond, WA $76,800.00-$168,000.00 1 week ago Finance Manager, FP&A, Amazon Pharmacy Finance
Seattle, WA $85,900.00-$179,500.00 1 week ago Seattle, WA $155,000.00-$194,360.00 2 days ago Finance Manager, Amazon Payments Finance
Seattle, WA $105,000.00-$135,000.00 1 week ago Seattle, WA $130,000.00-$150,000.00 3 days ago Seattle, WA $153,430.00-$190,766.00 1 week ago Seattle, WA $85,900.00-$179,500.00 5 days ago Seattle, WA $85,900.00-$179,500.00 2 days ago Seattle, WA $111,467.00-$205,169.00 22 hours ago Seattle, WA $124,200.00-$179,775.00 5 days ago Bothell, WA $126,338.76-$160,642.05 2 weeks ago Finance Manager, Amazon Strategic Initiatives
Seattle, WA $85,900.00-$179,500.00 1 week ago Finance Manager, Corporate Development Finance
Finance Manager, Corporate Development Finance
Seattle, WA $96,800.00-$184,800.00 2 weeks ago Bellevue, WA $104,500.00-$174,100.00 1 month ago Seattle, WA $85,900.00-$179,500.00 1 week ago Redmond, WA $96,500.00-$206,400.00 3 days ago Commercial Finance Manager American Liberty Division -Bellevue, WA
Bellevue, WA $98,000.00-$120,000.00 1 week ago Chief Financial Officer / Healthcare Finance Executive
Bellevue, WA $250,000.00-$600,000.00 2 weeks ago Finance Manager - Loyalty, Credit, & Gift Card - Seattle, WA (Hybrid)
Bellevue, WA $85,900.00-$179,500.00 5 days ago Senior Finance Manager, Corporate Development Finance
Seattle, WA $164,600.00-$245,000.00 6 days ago Bellevue, WA $104,500.00-$174,100.00 4 days ago Bellevue, WA $85,900.00-$179,500.00 4 days ago Finance Manager, Worldwide Sustainability Finance
Seattle, WA $85,900.00-$179,500.00 1 week ago Principal Finance Manager, Amazon Special Projects
Seattle, WA $125,200.00-$207,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr