Hilton
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Event Ambassador - Hilton Boston Park Plaza
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Hilton 2 days ago Be among the first 25 applicants Join to apply for the
Event Ambassador - Hilton Boston Park Plaza
role at
Hilton Get AI-powered advice on this job and more exclusive features. The Hilton Boston Park Plaza is looking for their next Event Ambassador.
This hotel features a recent $100 million landmark transformation of guestrooms, meeting and public spaces. Other notable features include 70,000 square feet of flexible renovated function space supporting groups of 10-2200. With 1060 guestrooms and three in-house dining options.
Our ideal candidate possesses a minimum of one year’s customer service experience in hotels, event coordination or relatable field. They demonstrate a solid foundation of basic computer skills. Candidates must be available to work both AM and PM shifts without restriction, including weekdays, weekends, and holidays as needed.
Shift Pattern:
Monday-Sunday, As early for AM shifts and as Late for pm shifts. Availability is a must to adjust days and times to accommodate meetings and events for client engagement.
Pay Rate:
$28.00 per hour
The Benefits
– Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?:
As an Event Ambassador, you would be responsible for providing administrative and clerical support to department managers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Directly serve on site group and catering customers in a proactive manner To organize, plan and prioritize your duties by developing plans and goals Timely communication to internal and external clients via telephone, email, written documents or in person Demonstrate knowledge of job systems, products, booking systems, and processes Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts Selling and influencing both internal and external clients Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed Participate in customer site inspections and assist with the sales process as necessary Other duties as necessary based on business needs
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality Productivity Dependability Customer Focus Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
Hilton Boston Park Plaza
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Sales Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Hospitality Referrals increase your chances of interviewing at Hilton by 2x Get notified about new Ambassador jobs in
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#J-18808-Ljbffr
Event Ambassador - Hilton Boston Park Plaza
role at
Hilton 2 days ago Be among the first 25 applicants Join to apply for the
Event Ambassador - Hilton Boston Park Plaza
role at
Hilton Get AI-powered advice on this job and more exclusive features. The Hilton Boston Park Plaza is looking for their next Event Ambassador.
This hotel features a recent $100 million landmark transformation of guestrooms, meeting and public spaces. Other notable features include 70,000 square feet of flexible renovated function space supporting groups of 10-2200. With 1060 guestrooms and three in-house dining options.
Our ideal candidate possesses a minimum of one year’s customer service experience in hotels, event coordination or relatable field. They demonstrate a solid foundation of basic computer skills. Candidates must be available to work both AM and PM shifts without restriction, including weekdays, weekends, and holidays as needed.
Shift Pattern:
Monday-Sunday, As early for AM shifts and as Late for pm shifts. Availability is a must to adjust days and times to accommodate meetings and events for client engagement.
Pay Rate:
$28.00 per hour
The Benefits
– Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?:
As an Event Ambassador, you would be responsible for providing administrative and clerical support to department managers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Directly serve on site group and catering customers in a proactive manner To organize, plan and prioritize your duties by developing plans and goals Timely communication to internal and external clients via telephone, email, written documents or in person Demonstrate knowledge of job systems, products, booking systems, and processes Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts Selling and influencing both internal and external clients Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed Participate in customer site inspections and assist with the sales process as necessary Other duties as necessary based on business needs
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality Productivity Dependability Customer Focus Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
Hilton Boston Park Plaza
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Sales Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Hospitality Referrals increase your chances of interviewing at Hilton by 2x Get notified about new Ambassador jobs in
Boston, MA . Boston, MA $68,000.00-$80,000.00 5 days ago Waltham, MA $50,000.00-$80,000.00 1 week ago Woburn, MA $50,000.00-$80,000.00 1 week ago Student Marketeer - Northeastern University
Beauty Brand Ambassador Needed for luxury beauty/skin care brand - Boston, MA
Boston, MA $100,000.00-$116,000.00 6 days ago Assistant Manager - Spa Encore Boston Harbor
Boston, MA $50,000.00-$60,000.00 2 weeks ago Woburn, MA $50,000.00-$60,000.00 1 week ago Boston, MA $82,170.00-$123,255.00 2 weeks ago Assistant Manager - Spa Encore Boston Harbor
Host Person - Restaurants Encore Boston Harbor
Assistant Manager - Front Office Encore Boston Harbor
Foxborough, MA $140,000.00-$170,000.00 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr