Jobright.ai
Senior Technical Account Manager, Security Access Service Edge
Jobright.ai, Dallas, Texas, United States, 75215
Senior Technical Account Manager, Security Access Service Edge
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Senior Technical Account Manager, Security Access Service Edge
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Jobright.ai Senior Technical Account Manager, Security Access Service Edge
4 days ago Be among the first 25 applicants Join to apply for the
Senior Technical Account Manager, Security Access Service Edge
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Jobright.ai Check Point Software is a leading vendor of Cyber Security, recognized for its innovative approach and award-winning culture. They are seeking an experienced Technical Account Manager to manage Secure Service Edge projects, focusing on implementation, product adoption, and customer relationships while collaborating with various teams to enhance user experience. Responsibilities: • End-To-End management of Secure Service Edge projects, from technical POCs, through onboarding and ongoing, primarily focused on implementation, product adoption and training while managing technical relationships with our customers. • Interact closely with our Sales, Product, Support and R&D teams to provide a stellar user experience while identifying additional technical use-cases and expansion opportunities. • Provide guidance on technical and strategic aspects of customer engagements. • Provide technical expertise and support during onboarding and ongoing process. • Work closely with product management and engineering teams to relay customer feedback and influence product development. • Act as a liaison between the sales, product and R&D teams, providing valuable insights for product enhancements. Qualifications: Required: • At least 10 years of experience as Technical Account Manager/Customer Success Engineer or different support roles (T2-T3), Professional Services/Technical Project Management for a networking related solution (Cyber Security, Firewalls, VPN, networking, etc.) • Ability to interact effectively and deliver technical concepts to technical and nontechnical personnel alike • Provide guidance on technical and strategic aspects of customer engagements. • Strong problem solving skills and a great Technical orientation to resolve issues • Provide technical expertise and support during onboarding and ongoing process. • Independent and Self-motivated, proactive approach while owning the processes end-to-end • Work closely with product management and engineering teams to relay customer feedback and influence product development. • Attention to detail, highly organized, with an absolute focus on quality of result • Knowledge in Cyber Security, networking, Firewalls, Linux systems, utilities, and scripting - an advantage • Act as a liaison between the sales, product and R&D teams, providing valuable insights for product enhancements. • Thrives under pressure • Possess a deep understanding of the company's products and solutions. • Proven experience in matrix management. • International experience is requested. • Strong technical acumen with the ability to understand and communicate complex technical concepts. • Proven experience in presenting products and solutions • +5 years of a strong technical background with a deep understanding of cybersecurity, network security, Secure Service Edge, or SASE solutions. • Salesforce experience - an advantage • Good understanding of Secure Service Edge and SASE solutions- an advantage • Outstanding interpersonal and communication skills. • Demonstrated success in collaborating with cross-functional teams. • Strategic thinking and problem-solving abilities. • Experience in a customer-facing role, preferably in a Professional Services organizations. • Ability to travel as required. • Must be eligible to work in the United States without sponsorship from an employer now or in the future. Company: Check Point Software Technologies Ltd. Founded in 1993, the company is headquartered in San Carlos, California, USA, with a team of 5001-10000 employees. The company is currently Public Company. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified about new Technical Account Manager jobs in
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Join to apply for the
Senior Technical Account Manager, Security Access Service Edge
role at
Jobright.ai Senior Technical Account Manager, Security Access Service Edge
4 days ago Be among the first 25 applicants Join to apply for the
Senior Technical Account Manager, Security Access Service Edge
role at
Jobright.ai Check Point Software is a leading vendor of Cyber Security, recognized for its innovative approach and award-winning culture. They are seeking an experienced Technical Account Manager to manage Secure Service Edge projects, focusing on implementation, product adoption, and customer relationships while collaborating with various teams to enhance user experience. Responsibilities: • End-To-End management of Secure Service Edge projects, from technical POCs, through onboarding and ongoing, primarily focused on implementation, product adoption and training while managing technical relationships with our customers. • Interact closely with our Sales, Product, Support and R&D teams to provide a stellar user experience while identifying additional technical use-cases and expansion opportunities. • Provide guidance on technical and strategic aspects of customer engagements. • Provide technical expertise and support during onboarding and ongoing process. • Work closely with product management and engineering teams to relay customer feedback and influence product development. • Act as a liaison between the sales, product and R&D teams, providing valuable insights for product enhancements. Qualifications: Required: • At least 10 years of experience as Technical Account Manager/Customer Success Engineer or different support roles (T2-T3), Professional Services/Technical Project Management for a networking related solution (Cyber Security, Firewalls, VPN, networking, etc.) • Ability to interact effectively and deliver technical concepts to technical and nontechnical personnel alike • Provide guidance on technical and strategic aspects of customer engagements. • Strong problem solving skills and a great Technical orientation to resolve issues • Provide technical expertise and support during onboarding and ongoing process. • Independent and Self-motivated, proactive approach while owning the processes end-to-end • Work closely with product management and engineering teams to relay customer feedback and influence product development. • Attention to detail, highly organized, with an absolute focus on quality of result • Knowledge in Cyber Security, networking, Firewalls, Linux systems, utilities, and scripting - an advantage • Act as a liaison between the sales, product and R&D teams, providing valuable insights for product enhancements. • Thrives under pressure • Possess a deep understanding of the company's products and solutions. • Proven experience in matrix management. • International experience is requested. • Strong technical acumen with the ability to understand and communicate complex technical concepts. • Proven experience in presenting products and solutions • +5 years of a strong technical background with a deep understanding of cybersecurity, network security, Secure Service Edge, or SASE solutions. • Salesforce experience - an advantage • Good understanding of Secure Service Edge and SASE solutions- an advantage • Outstanding interpersonal and communication skills. • Demonstrated success in collaborating with cross-functional teams. • Strategic thinking and problem-solving abilities. • Experience in a customer-facing role, preferably in a Professional Services organizations. • Ability to travel as required. • Must be eligible to work in the United States without sponsorship from an employer now or in the future. Company: Check Point Software Technologies Ltd. Founded in 1993, the company is headquartered in San Carlos, California, USA, with a team of 5001-10000 employees. The company is currently Public Company. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
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