GenScript
Technical Account Manager, Reagent Services
Join to apply for the
Technical Account Manager, Reagent Services
role at
GenScript Technical Account Manager, Reagent Services
3 days ago Be among the first 25 applicants Join to apply for the
Technical Account Manager, Reagent Services
role at
GenScript Get AI-powered advice on this job and more exclusive features. The Technical Account Manager provides account management and high-level technical support to customers, serving as the primary technical source for supporting sales/marketing activities. Technical Account Managers take full responsibility of the daily operation of customer service function to strengthen customer relationships and ensure customer satisfaction. The focus of work is in project management, project design, and proactive account management. Responsibilities include providing primary business, technical and product/service advice to customers, including effective solutions to project inquiries and generating price quotes; analyzing customer needs, resolving troubleshooting and complaints, and advising on additional services and products; identifying potential customer concerns and making recommendations; maintaining close communication with customers and facilitating communication with technical support; collaborating with internal teams for sustainable growth; and organizing and providing training for internal sales and external distributors through presentations or demos. The role is remote but requires the candidate to be based on the East Coast of the US to support Northeast clients. Qualifications include a PhD in a relevant life science discipline, exceptional communication and presentation skills, customer-centered and proactive approach, excellent analytical and problem-solving skills, strong organization and attention to detail, and ability to work in a fast-paced team environment. GenScript USA Inc/ProBio Inc. is an equal opportunity employer committed to diversity and inclusion and maintains a drug-free workplace. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Referrals increase your chances of interviewing at GenScript by 2x Sign in to set job alerts for “Technical Account Manager” roles.
Bridgewater, NJ $22,000.00-$94,000.00 2 weeks ago Cranbury, NJ $22,000.00-$94,000.00 2 weeks ago Salesforce Experience Cloud Solutions Architect
Solution Architect | Networking/Network Security (Remote in NJ/NY)
Newark, NJ $180,000.00-$225,000.00 3 days ago Edison, NJ $177,000.00-$216,000.00 59 minutes ago Holmdel, NJ $105,000.00-$130,000.00 4 weeks ago Freehold, NJ $20,000.00-$100,000.00 3 days ago Solutions Architect (Hybrid - Flexible Options)
Newark, NJ $175,000.00-$200,000.00 1 week ago Whippany, NJ $190,000.00-$210,000.00 1 month ago Solutions Architect- Airflow Orchestration
Edison, NJ $150,000.00-$170,000.00 1 month ago Solution Architect with Pharma & Regulatory Experience - Onsite
Edison, NJ $177,000.00-$216,000.00 3 days ago Morristown, NJ $125,250.00-$180,916.66 1 day ago Lebanon, NJ $105,000.00-$128,000.00 6 days ago Livingston, NJ $165,000.00-$220,000.00 23 hours ago Remote Oracle Financial Cloud Solutions Architect
Associate Director - Gen AI Solutions Architect
Princeton, NJ $150,000.00-$230,000.00 2 days ago Livingston, NJ $165,000.00-$220,000.00 23 hours ago Salesforce Solution Architect -TX/NJ -Onsite (Open for Both Fulltime and C2C)
East Brunswick, NJ $120,000.00-$160,000.00 2 weeks ago Princeton, NJ $80,000.00-$90,000.00 1 week ago Piscataway, NJ $80,000.00-$90,000.00 5 days ago .Net Solutions Architect with P&C insurance experience - Hybrid
Consulting Field Solutions Architect - AI/Analytics
Newark, NJ $168,000.00-$269,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Join to apply for the
Technical Account Manager, Reagent Services
role at
GenScript Technical Account Manager, Reagent Services
3 days ago Be among the first 25 applicants Join to apply for the
Technical Account Manager, Reagent Services
role at
GenScript Get AI-powered advice on this job and more exclusive features. The Technical Account Manager provides account management and high-level technical support to customers, serving as the primary technical source for supporting sales/marketing activities. Technical Account Managers take full responsibility of the daily operation of customer service function to strengthen customer relationships and ensure customer satisfaction. The focus of work is in project management, project design, and proactive account management. Responsibilities include providing primary business, technical and product/service advice to customers, including effective solutions to project inquiries and generating price quotes; analyzing customer needs, resolving troubleshooting and complaints, and advising on additional services and products; identifying potential customer concerns and making recommendations; maintaining close communication with customers and facilitating communication with technical support; collaborating with internal teams for sustainable growth; and organizing and providing training for internal sales and external distributors through presentations or demos. The role is remote but requires the candidate to be based on the East Coast of the US to support Northeast clients. Qualifications include a PhD in a relevant life science discipline, exceptional communication and presentation skills, customer-centered and proactive approach, excellent analytical and problem-solving skills, strong organization and attention to detail, and ability to work in a fast-paced team environment. GenScript USA Inc/ProBio Inc. is an equal opportunity employer committed to diversity and inclusion and maintains a drug-free workplace. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Referrals increase your chances of interviewing at GenScript by 2x Sign in to set job alerts for “Technical Account Manager” roles.
Bridgewater, NJ $22,000.00-$94,000.00 2 weeks ago Cranbury, NJ $22,000.00-$94,000.00 2 weeks ago Salesforce Experience Cloud Solutions Architect
Solution Architect | Networking/Network Security (Remote in NJ/NY)
Newark, NJ $180,000.00-$225,000.00 3 days ago Edison, NJ $177,000.00-$216,000.00 59 minutes ago Holmdel, NJ $105,000.00-$130,000.00 4 weeks ago Freehold, NJ $20,000.00-$100,000.00 3 days ago Solutions Architect (Hybrid - Flexible Options)
Newark, NJ $175,000.00-$200,000.00 1 week ago Whippany, NJ $190,000.00-$210,000.00 1 month ago Solutions Architect- Airflow Orchestration
Edison, NJ $150,000.00-$170,000.00 1 month ago Solution Architect with Pharma & Regulatory Experience - Onsite
Edison, NJ $177,000.00-$216,000.00 3 days ago Morristown, NJ $125,250.00-$180,916.66 1 day ago Lebanon, NJ $105,000.00-$128,000.00 6 days ago Livingston, NJ $165,000.00-$220,000.00 23 hours ago Remote Oracle Financial Cloud Solutions Architect
Associate Director - Gen AI Solutions Architect
Princeton, NJ $150,000.00-$230,000.00 2 days ago Livingston, NJ $165,000.00-$220,000.00 23 hours ago Salesforce Solution Architect -TX/NJ -Onsite (Open for Both Fulltime and C2C)
East Brunswick, NJ $120,000.00-$160,000.00 2 weeks ago Princeton, NJ $80,000.00-$90,000.00 1 week ago Piscataway, NJ $80,000.00-$90,000.00 5 days ago .Net Solutions Architect with P&C insurance experience - Hybrid
Consulting Field Solutions Architect - AI/Analytics
Newark, NJ $168,000.00-$269,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr