THOUGHT BYTE
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Job Title: Senior Manager - Client Services (Healthcare Domain | Leadership Role)
Location: Remote (Chicago, IL)
Duration: Long Term Contract
This is a leadership position with one of our healthcare clients and we are specifically looking for candidates who have strong domain experience in healthcare, along with expertise in AI and automation transformation.
Job Summary:
We are looking for an experienced
Senior Manager - Client Services
with a strong background in the
healthcare domain
to lead strategic client engagements focused on
AI and Automation adoption. This leadership role involves working closely with C-level executives, managing change across large healthcare organizations, and driving transformation programs that support innovation, compliance, and better patient outcomes. Change Impact Assessment Assess how AI and automation will impact healthcare operations, workflows, and workforce readiness. Develop effective communication strategies to engage clinical and non-clinical stakeholders and support smooth transitions. Training Needs Analysis & Strategy Identify skill gaps and build training plans for healthcare staff adapting to new AI-enabled processes. Stakeholder Engagement & Alignment Collaborate with key stakeholders across care delivery, operations, compliance, and technology to ensure alignment on transformation goals. Foster a culture of digital innovation, continuous learning, and openness to AI-driven change within healthcare environments. Responsible AI Advocacy Promote ethical and compliant AI practices, keeping in line with healthcare regulations (HIPAA, HITECH, etc.), data privacy, and patient safety standards. Qualifications: 12+ years
of experience in client services, digital transformation, or change management roles, with strong exposure to the
healthcare industry. Proven experience leading
AI/automation initiatives
in payer, provider, or healthcare tech settings. Strong understanding of healthcare processes, compliance requirements, and regulatory considerations. Excellent communication and leadership skills, with experience engaging
C-level stakeholders. Ability to lead cross-functional teams and deliver outcomes in complex, regulated environments. Preferred: Prior consulting or client-facing experience in the healthcare sector. Certification in Change Management (e.g., PROSCI) or Organizational Development. Familiarity with Responsible AI frameworks or ethical AI implementation in healthcare settings. Seniority level
Seniority level Not Applicable Employment type
Employment type Contract Job function
Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at THOUGHT BYTE by 2x Sign in to set job alerts for “Client Services Manager” roles.
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Senior Manager - Client Services
with a strong background in the
healthcare domain
to lead strategic client engagements focused on
AI and Automation adoption. This leadership role involves working closely with C-level executives, managing change across large healthcare organizations, and driving transformation programs that support innovation, compliance, and better patient outcomes. Change Impact Assessment Assess how AI and automation will impact healthcare operations, workflows, and workforce readiness. Develop effective communication strategies to engage clinical and non-clinical stakeholders and support smooth transitions. Training Needs Analysis & Strategy Identify skill gaps and build training plans for healthcare staff adapting to new AI-enabled processes. Stakeholder Engagement & Alignment Collaborate with key stakeholders across care delivery, operations, compliance, and technology to ensure alignment on transformation goals. Foster a culture of digital innovation, continuous learning, and openness to AI-driven change within healthcare environments. Responsible AI Advocacy Promote ethical and compliant AI practices, keeping in line with healthcare regulations (HIPAA, HITECH, etc.), data privacy, and patient safety standards. Qualifications: 12+ years
of experience in client services, digital transformation, or change management roles, with strong exposure to the
healthcare industry. Proven experience leading
AI/automation initiatives
in payer, provider, or healthcare tech settings. Strong understanding of healthcare processes, compliance requirements, and regulatory considerations. Excellent communication and leadership skills, with experience engaging
C-level stakeholders. Ability to lead cross-functional teams and deliver outcomes in complex, regulated environments. Preferred: Prior consulting or client-facing experience in the healthcare sector. Certification in Change Management (e.g., PROSCI) or Organizational Development. Familiarity with Responsible AI frameworks or ethical AI implementation in healthcare settings. Seniority level
Seniority level Not Applicable Employment type
Employment type Contract Job function
Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at THOUGHT BYTE by 2x Sign in to set job alerts for “Client Services Manager” roles.
Chicago, IL $70,000.00-$80,000.00 6 days ago Chicago, IL $120,000.00-$165,000.00 2 weeks ago Chicago, IL $120,000.00-$165,000.00 1 week ago Health & Benefits Manager, Account Management (Remote)
Oak Brook, IL $88,000.00-$112,000.00 2 weeks ago Associate Customer Success Manager - RethinkBH
Senior Customer Success Manager, Enterprise
Chicago, IL $86,250.00-$138,000.00 1 week ago Associate Customer Success Manager, Mid-market
Chicago, IL $70,500.00-$70,500.00 5 days ago Customer Success Manager, Covered Entity Solutions
Chicago, IL $100,000.00-$115,000.00 1 week ago Chicago, IL $180,000.00-$240,000.00 1 month ago Schaumburg, IL $90,100.00-$167,900.00 1 day ago Strategic Account Manager, Medical Management
Chicago, IL $80,000.00-$100,000.00 2 weeks ago Senior Account Manager - Middle Market Employee Health & Benefits: Self-Funding Expert
Chicago, IL $40,000.00-$80,000.00 1 week ago REMOTE - Commercial Lines Account Manager (Must live in MA or RI)
Chicago, IL $60,000.00-$80,000.00 21 hours ago Customer Success Manager, Bilingual (Spanish or Portuguese)
Chicago, IL $110,000.00-$135,000.00 5 days ago Commercial Lines Account Manager (Large Lines-Remote in NY only)
Chicago, IL $100,000.00-$110,000.00 2 weeks ago Customer Success Manager (electron microscopy science)
Chicago, IL $92,900.00-$130,000.00 2 days ago Principal CPA, Director of Client Accounting Services (CAS)
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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr