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Topologie

Store Manager – Topologie South Coast Plaza (Temp)

Topologie, Costa Mesa, California, United States, 92626

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Store Manager – Topologie South Coast Plaza (Temp)

Store Manager – Topologie South Coast Plaza (Temp)

3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Topologie. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$70,000.00/yr - $80,000.00/yr Additional compensation types

Annual Bonus Direct message the job poster from Topologie Overview As the Store Manager for Topologie, you will lead all aspects of store operations, team leadership, and customer experience. You will set the standard for service excellence and act as a key brand ambassador, driving business performance while cultivating a culture of co-creation, collaboration, and community. We are seeking a leader who thrives in a dynamic environment, brings a hands-on approach to people management, and embraces both retail execution and brand building. Key Responsibilities Leadership & Team Management: Lead, coach, and develop a high-performing team, creating a culture of accountability, collaboration, and service. Recruit, onboard, and train new team members to support store growth and uphold brand standards. Lead by example on the floor, acting as a mentor in both customer service and operational excellence. Conduct regular performance check-ins, coaching sessions, and ensure consistent feedback loops. Ensure consistent communication with the North America leadership team. Customer Experience: Champion Topologie’s co-creation concept, ensuring staff are trained to deliver a unique customization experience. Manage and work with local CRM tools, being accountable for all in-store CRM activity and clienteling. Develop local community relationships and partnerships to drive store traffic and enhance brand presence. Handle customer issues with professionalism, empathy, and a solutions-oriented mindset. Drive sales performance and deliver on KPIs through daily leadership and business insight. Analyze store performance and proactively implement strategies to grow sales, conversion, and customer retention. Implement local sales strategies and clienteling initiatives to build customer loyalty and repeat business. Support marketing initiatives, including in-store events and promotions, in collaboration with the North America team. Operations: Ensure operational excellence, including inventory management, visual merchandising, and adherence to brand guidelines. Oversee compliance with all company policies and procedures. Ensure compliance with all CA labor laws, health & safety regulations, and company operational standards. Collaborate with the HQ team on reporting, stock management, and retail KPIs. Participate in scheduled global leadership calls (typically 6 PM EST) at least every other week, to align with Hong Kong and Paris HQ. Required Experience & Skills: 3+ years of store management experience in premium or lifestyle retail. Proven track record in team leadership, driving sales, and delivering outstanding customer service. Strong communication skills and ability to build rapport with diverse teams and customers. Passionate about customer experience, brand storytelling, and community engagement. Comfortable working in a start-up environment and flexible with evolving responsibilities. Ability to occasionally lift and move up to 30 lbs as part of daily store operations. Base Salary: $70,000 – $80,000 annually, plus bonus potential. Employee product allowance and discount This role is contingent upon the successful opening of our South Coast Plaza location, currently targeted for on or before September 15, 2025. Employment is conditional upon the store opening as scheduled. This position is currently scoped as a temporary assignment through early 2026. However, there is potential for the role to be extended based on store performance and business needs. Exact terms will be outlined in the employment agreement. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Temporary Job function

Job function Sales and Business Development Industries Retail Apparel and Fashion Referrals increase your chances of interviewing at Topologie by 2x Sign in to set job alerts for “Store Manager” roles.

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