The Deamer Group
Director of Operations | Appliance Delivery Services
The Deamer Group, Atlanta, Georgia, United States, 30383
Director of Operations | Appliance Delivery Services
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Director of Operations | Appliance Delivery Services
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The Deamer Group Director of Operations | Appliance Delivery Services
3 days ago Be among the first 25 applicants Join to apply for the
Director of Operations | Appliance Delivery Services
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The Deamer Group The Deamer Group is partnering again with Mashburn Delivery Services! At Mashburn Delivery Services, we don't just deliver — we install excellence. Serving one of the top appliance brands in the world, we specialize in final-mile delivery and installation of appliances across four locations: Nashville, Atlanta, Birmingham, and Denver. With a reputation for professionalism, care, and precision, our team is the last face customers see — and we take that responsibility seriously. We're growing fast and looking for a strategic, hands-on Director of Operations to help us lead from the ground up — overseeing our regional warehouse and delivery teams, driving performance, and ensuring our standards stay high as we scale. Primary Responsibilities: Operations Management: Set high standards for operational efficiency, safety, and service quality across all divisions; develop metrics to track performance and ensure accountability throughout the organization. Oversee operations in multiple warehouses, ensuring timely package processing, dispatch, and delivery while maintaining high productivity and quality standards. Develop and implement operational strategies to meet service-level agreements (SLAs). Conduct regular site visits to evaluate operational efficiency and adherence to company policies. Monitor compliance with legal, regulatory, and company-specific operational standards. Coordinate logistics and supply chain processes to maximize efficiency and cost-effectiveness. Manage and allocate resources, including staff, technology, and equipment, to support business growth and operational demands. Lead, train, and develop warehouse supervisors and staff, fostering a positive, high-performance work environment across all locations. Act promptly to effectively manage crisis situations or correct customer service issues. Motivate and inspire others to do their best work; model appropriate work values and behaviors. Establish and monitor objectives and timeframes to maximize individual and team effectiveness and success. Effectively prioritize, manage and accomplish multiple tasks/functions in an organized and effective manner; effectively delegating tasks and managing resources to ensure accountability for results. Performance Monitoring: Establish and track key performance indicators (KPIs) for each location to ensure operational efficiency, cost control, and service excellence. Analyze performance data to identify trends, strengths, and areas requiring improvement. Conduct regular reviews with regional and location managers to assess performance against objectives. Customer Focus: Ensure a customer-centric approach in all aspects of the business, prioritizing satisfaction and loyalty. Monitor customer feedback to identify opportunities for service improvement. Collaborate with operational teams to address customer challenges effectively. Set standards for response times, quality, and communication to enhance the customer experience. Develop long-term strategies for building and maintaining trust with key customer segments. Manage relationships with key stakeholders, including investors, partners, and regulatory bodies, to maintain trust and drive business growth. May require regional travel up to 60% of job time. Perform other related duties as assigned. Education and Experience: Bachelor's degree in Logistics, Business, or related field preferred; or equivalent experience Minimum of 8 years experience in logistics, operations, or warehouse management Minimum of five years experience in leadership role OSHA 300 and Forklift certifications required Why Join Mashburn? We're proud to be a trusted logistics partner in the appliance industry, delivering and installing products that people rely on every day. But we're also proud of the people behind the deliveries — our team. We value hard work, mutual respect, and doing things the right way. If you're looking for a company where you can make an impact, grow with purpose, and lead a team you can believe in, Mashburn could be your next great move. Let's move something big — together. Apply now. *** We review every resume that is received. Unfortunately, we are unable to respond to every candidate. It usually takes one to two weeks for us to review your application. All applications will remain on file for consideration for future opportunities. Thank you in advance for your application! The Deamer Group is an equal opportunity employer with a goal of recruiting a diverse workforce to meet the hiring needs of our clients. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Human Resources Services Referrals increase your chances of interviewing at The Deamer Group by 2x Get notified about new Director of Operations jobs in
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Join to apply for the
Director of Operations | Appliance Delivery Services
role at
The Deamer Group Director of Operations | Appliance Delivery Services
3 days ago Be among the first 25 applicants Join to apply for the
Director of Operations | Appliance Delivery Services
role at
The Deamer Group The Deamer Group is partnering again with Mashburn Delivery Services! At Mashburn Delivery Services, we don't just deliver — we install excellence. Serving one of the top appliance brands in the world, we specialize in final-mile delivery and installation of appliances across four locations: Nashville, Atlanta, Birmingham, and Denver. With a reputation for professionalism, care, and precision, our team is the last face customers see — and we take that responsibility seriously. We're growing fast and looking for a strategic, hands-on Director of Operations to help us lead from the ground up — overseeing our regional warehouse and delivery teams, driving performance, and ensuring our standards stay high as we scale. Primary Responsibilities: Operations Management: Set high standards for operational efficiency, safety, and service quality across all divisions; develop metrics to track performance and ensure accountability throughout the organization. Oversee operations in multiple warehouses, ensuring timely package processing, dispatch, and delivery while maintaining high productivity and quality standards. Develop and implement operational strategies to meet service-level agreements (SLAs). Conduct regular site visits to evaluate operational efficiency and adherence to company policies. Monitor compliance with legal, regulatory, and company-specific operational standards. Coordinate logistics and supply chain processes to maximize efficiency and cost-effectiveness. Manage and allocate resources, including staff, technology, and equipment, to support business growth and operational demands. Lead, train, and develop warehouse supervisors and staff, fostering a positive, high-performance work environment across all locations. Act promptly to effectively manage crisis situations or correct customer service issues. Motivate and inspire others to do their best work; model appropriate work values and behaviors. Establish and monitor objectives and timeframes to maximize individual and team effectiveness and success. Effectively prioritize, manage and accomplish multiple tasks/functions in an organized and effective manner; effectively delegating tasks and managing resources to ensure accountability for results. Performance Monitoring: Establish and track key performance indicators (KPIs) for each location to ensure operational efficiency, cost control, and service excellence. Analyze performance data to identify trends, strengths, and areas requiring improvement. Conduct regular reviews with regional and location managers to assess performance against objectives. Customer Focus: Ensure a customer-centric approach in all aspects of the business, prioritizing satisfaction and loyalty. Monitor customer feedback to identify opportunities for service improvement. Collaborate with operational teams to address customer challenges effectively. Set standards for response times, quality, and communication to enhance the customer experience. Develop long-term strategies for building and maintaining trust with key customer segments. Manage relationships with key stakeholders, including investors, partners, and regulatory bodies, to maintain trust and drive business growth. May require regional travel up to 60% of job time. Perform other related duties as assigned. Education and Experience: Bachelor's degree in Logistics, Business, or related field preferred; or equivalent experience Minimum of 8 years experience in logistics, operations, or warehouse management Minimum of five years experience in leadership role OSHA 300 and Forklift certifications required Why Join Mashburn? We're proud to be a trusted logistics partner in the appliance industry, delivering and installing products that people rely on every day. But we're also proud of the people behind the deliveries — our team. We value hard work, mutual respect, and doing things the right way. If you're looking for a company where you can make an impact, grow with purpose, and lead a team you can believe in, Mashburn could be your next great move. Let's move something big — together. Apply now. *** We review every resume that is received. Unfortunately, we are unable to respond to every candidate. It usually takes one to two weeks for us to review your application. All applications will remain on file for consideration for future opportunities. Thank you in advance for your application! The Deamer Group is an equal opportunity employer with a goal of recruiting a diverse workforce to meet the hiring needs of our clients. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Human Resources Services Referrals increase your chances of interviewing at The Deamer Group by 2x Get notified about new Director of Operations jobs in
Atlanta, GA . East Point, GA $105,000.00-$105,000.00 4 hours ago Director, Distribution Operations - National Foodservice
Atlanta, GA $141,000.00-$165,200.00 2 days ago Senior Director of Operations - Full-Time
Atlanta, GA $165,000.00-$190,000.00 1 week ago Atlanta, GA $150,000.00-$200,000.00 1 month ago Atlanta, GA $150,000.00-$200,000.00 5 days ago Atlanta, GA $250,000.00-$325,000.00 4 hours ago Atlanta, GA $150,000.00-$190,000.00 1 week ago Corporate Regional Food & Beverage Director
Atlanta, GA $130,000.00-$140,000.00 2 weeks ago Atlanta, GA $115,000.00-$150,000.00 2 weeks ago Atlanta, GA $75,900.00-$101,200.00 4 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr